easyfinancial Reviews 1,037

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 563 reviews, reviewers had a great experience with this company. Many customers praise the staff for being polite, informative, and helpful with their queries, often going above and beyond to assist. The service provided is frequently described as excellent, with consumers appreciating the professionalism and efficiency of the process, making it easy to understand and fast. Customer service is also highlighted as outstanding, with many people noting the kindness, understanding, and attention received from representatives. However, some people were dissatisfied with the payment terms and high interest rates, feeling that they pay significantly more than the initial loan amount and that the process lacks transparency. Additionally, a few customers mentioned issues with receiving the correct loan amount or experiencing challenging collection tactics for missed payments.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, praising the helpfulness and efficiency of... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting helpful, polite, and... See more

Payment

People report ambiguous experiences with payment, with many expressing significant frustration over high... See more

Price

Reviewers highlight significant dissatisfaction with pricing, primarily due to extremely high interest rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sankeit is such an amazing member of your staff. He is always very polite, informative and helpful with all of my queries. Just hearing his voice makes my experience with easyfinancial such a treat. G... See more

Company replied

Rated 5 out of 5 stars

Nothing is more satisfying to me as when people do their job correctly. I dealt with Easy in Kanata Centrum and the level of professionalism was mind-blowing. Anurag from Branch 2566 answered all ques... See more

Company replied

Rated 5 out of 5 stars

Easy financial really helped me alot. Shiwali at the langstaff branch is an amazing financial representative. She walked me through the process every step of the way. I highly recommend her. When... See more

Company replied

Rated 5 out of 5 stars

It’s very helpful for me in the difficult situation. Sarada did wonderful service with me. She did polite, respectful, fast and clear communication. Excellent. Thanks for her. Also, when talking over... See more

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Services
  3. Car finance and loan company
  4. Loan agency
  5. Non-bank financial service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,037)

621 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Politeness of the staff

21 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Great customer service 100%

Thank you Alex Bindi for a great customer service.
I highly recommend the company to everyone. They go beyond to help and make sure you get what you want. Thank you Alex once again.

19 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Harsimran was very helpful

Harsimran was very helpful, and patient! Excellent and fast Service! Will visit her again!

19 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

My experience with easy financial was…

My experience with easy financial was fantastic. The people there were very helpful and very polite could not ask for any better. I will be returning there later. Thank you very much.

19 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

It was quick and easy.

It was quick and easy.

19 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

It's so incredible you reach out to me…

It's so incredible you reach out to me several times and I kept ignoring your offer and when I went to present lender they turn me down without trying to offer alternative product, then I reach out to easy financial and then with your representative divya she found a product that fits me, thank you very much now I can navigate my finances and restore my credit score and restore my sanity and sleep a lot better, thanks diva a true professional.

18 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

I was at a dead end I couldn’t get help…

I was at a dead end I couldn’t get help anywhere till I was told about easy financial I talked to them and it was done on the spot thank god for these people

18 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

I was well being serve kindly

I was well being serve kindly

10 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Restoring the Jaguar

The ladies in the Duncan office were very helpful, polite and pleasant to talk with.

15 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Was really helpful for my first time…

Was really helpful for my first time doing anything like getting a loan and really understanding everything to do

15 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Fabien

Fabien, was very helpful, he tried his best to explain to me how it worked the loan, in English when it isn't his first language.

15 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Kindness is what is needed

It was one of the best experiences I've had with any company, the ladies are ,gentle, calm and very understanding about people who need a little help with their finances.
Thank you so much 💓

15 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 1 out of 5 stars

easy financial is a HUGE SCAM

easy financial is a HUGE SCAM. me and my spouse borrowed $10,000 and we owe $21,000. they charged us $11,000 interest on top of the $10,000 that we borrowed and it said it will be paid off in 48 months which is a lie. i have been paying $632 a month into easy financial and only $100 of that $632 goes towards the principal balance and the rest of the $532 goes to them as profit. i regret going here. even worse, they don't give you statements where they tell you how much of your money goes towards the balance like professional credit card companies do. i had to figure it out myself. Easy Financial also told me that they will work with affordable payments for my financial hardship but that's also a lie. paying $632 a month is not an affordable payment when i have other bills to pay. take a lesson learned from me and STAY AWAY FROM EASY FINANCIAL because you WILL regret it. highly NOT recommended

12 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

The ease of transacting was excellent

The ease of transacting was excellent! The Reps were great and very polite. The transaction was done completely via text and that was convenient and expeditious. The thought of using text codes to ensure safety and security was genius and lastly, everthing was done within a day, that was amazing!

15 December 2025
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

No star for these highway robberies

No star for these highway robberies , they don’t know how to use a computer, they take more money out of my bank account , then they can’t return it cause they have to wait to see if it clears excuse me!!, you took 2 payments cause some staff member can’t type or fix’s their mistakes , I told them that they were going to compensate me for all this mess they caused me, and they were like no we’re not we’re not gonna do anything well then neither am I…. As of today I’m no longer dealing with these people they don’t know how to run a business , and clearly can’t do there JOB either! Word of advice don’t be desperate for a loan! And certainly don’t go through these people you will regret it

11 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

Great people to deal with helped me out…

Great people to deal with helped me out fast and will recommend to anybody and everybody

11 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

"what went wrong this time" ??

"what went wrong this time" ??
Wtf kind of smart-ass disrespectful question is that?
SHIT LIARS
Anybody up for a class action lawsuit??
Canada don't be fooled - this is another scam company out of FLORIA USA 👎👎👎👎👎👎👎

5 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

It was very good experience with easy…

It was very good experience with easy financial great people very helpful like Ashley she's very nice person my bank only allowing me $5,000 then my sister recommend go to easy financial as her kids go there many times and they got me approved for $8,300 I believed that as long you being honest and complete all your papers and requirement in person to them then they will communicate with u by email and signed by email and money in the bank right after guarantee I will recommend easy financial there are reliable and professional ,helpful and friendly like Ashley.. Thank you A.W.

9 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 1 out of 5 stars

The absolute worst company

The absolute worst company you can go with for a loan. I took out a 4.3k loan. I asked them how much interest I was gonna be paying. They never gave me a disclosed answer and kept saying it was their best offer until at the very end where I’d sign the last document small at the bottom where it said 20%! Then after wanting to pay it off in full over 8 months later I only ended up paying 300$ of my 4.3k loan with how the interest was and how they kept pushing for the payment plan to be long. They completely screwed me over. I was paying interests basically the whole time. Then when I did pay in full the rest that was due they couldn’t disclose how much money to the exact dollar amount that needed to be sent. “Because they receive the etransfer in 3 days” that’s not true at all. So they kept saying each day is 3$ extra. So I kept asking them to tell me the exact amount that was neeed to be sent. And still nothing clear. Then after I payed in full. They kept charging me 10$ biweekly for not closing my account or something like that. Until I call them months later after I notice what was going on. I will never work with this company again and it was the biggest wake up call I could’ve had. They take complete advantage of you when you want help. It was cruel. Worst experience with any company I’ve ever had.

8 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look