easyfundraising Reviews 

4,372
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for offering wonderful advice, useful incentives, and exceptional guidance during the entire setup process. Consumers find the platform very easy to navigate, noting that the browser reminders and clean interface make raising money for causes a completely smooth process. However, some people mentioned that tracking online purchases can sometimes be inconsistent and slow, leading to missing donations. Some reviewers were not happy with navigating the site, noting that the pop-up reminders can feel clunky or require extra effort to finalise contributions.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is quick to set up,... See more

Staff

Consumers find staff to be exceptionally helpful, attentive, and friendly when assisting with setup and... See more

Website

Reviewers mention positive feedback about website, expressing great satisfaction with the easy-to-use... See more

Service

Users describe positive interactions with service, praising the fundraising specialist team for running great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have been using Easyfundraising for about 6 months now on my online purchases to raise funds for our school PTA. Whilst our PTA is grateful for any funds received, I do find it slightly frustrating th... See more

Company replied

Rated 4 out of 5 stars

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

Company replied

Rated 4 out of 5 stars

Club I belong to use easyfundraising to fund various projects for juniors etc, and over a 4 year period best part of £3k has been raised from just 50 odd members, which is of course marvell... See more

Company replied

Rated 5 out of 5 stars

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause throu... See more


Company details

  1. Cashback provider
  2. also in
  3. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.4

All reviews

(4,372)

63 reviews in the last 12 months

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Rated 3 out of 5 stars

Good Idea to raise funds, but too slow

I like the idea behind Easyfundraising and the concept of raising money for good causes through everyday shopping. As a member of my son's school PTA, we're always looking for ways to generate additional funds, so it seemed like a good solution.

Unfortunately, our experience hasn't lived up to expectations. Despite installing the browser reminder and making sure I click the donation pop-up whenever I shop online, only around half of my purchases appear to be tracked successfully. On top of that, there seems to be a significant delay between making a purchase and seeing the donation recorded. Some donations from a few months ago are still showing as pending.

The payment process is also frustratingly slow. When our PTA received its first payment from Easyfundraising, it was only around £20, despite the fact that more than £270 had already been raised at that point according to the platform. This made it difficult to understand when funds would actually become available to our cause.

Overall, it's a good idea in principle, but the tracking, validation and payment processes feel slow and inefficient. If these issues were improved, it could be a much more effective fundraising tool.

3 June 2026
Unprompted review
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Reply from easyfundraising

Thank you for taking the time to share your experience and for supporting your son's PTA through easyfundraising.

We're delighted that you see the value in the idea behind easyfundraising, but we're sorry to hear that your experience hasn't met your expectations.

Tracking can occasionally be affected by factors outside of our control, such as cookie settings, ad blockers, or changes made during the shopping journey. While our Donation Reminder helps maximise successful tracking, unfortunately it cannot guarantee that every purchase will track. In some cases, donations may also not track or be declined if unauthorised voucher codes are used, or if an order is cancelled, returned, or amended after purchase. If you believe any donations are missing, our support team can investigate these through our Missing Donation process.

We understand that waiting for donations to appear and move from pending to confirmed can be frustrating. The validation process is controlled by each retailer, who must confirm that a purchase is eligible before releasing the donation. This can take several weeks or, in some cases, a few months depending on the retailer and their returns period.

In terms of payments to causes, donations are paid out once they have been confirmed by retailers and received by easyfundraising. This is why the amount paid to your PTA may have been lower than the total amount showing as raised at the time, as some donations were still awaiting confirmation or payment from the retailer.

We appreciate your feedback regarding tracking, validation and payment times. We're continually working with retailers to improve these processes and make fundraising as smooth and effective as possible for both supporters and causes.

We're happy to discuss any individual donations that are missing or that you would like further clarity on. If so, please reach out to us at reviewfeedback@easyfundraising.org.uk and we'll be happy to help. - Thanks again Luisa

Rated 5 out of 5 stars

What a great idea

What a great idea! Why wouldn't you? I had occasion to contact Easyfundraising when setting up my page but the Fundraising Specialist Team were so friendly and helpful. My cause site is easy to navigate and I get a bit of a thrill at seeing how much we are raising. When shopping I find it necessary, if you navigate away from the page, to keep clicking to get donation to ensure a contribution is generated. It does make me more loyal to my retailers and thanks must go to them for their generosity.

26 May 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review Jane! Wonderful to hear the fundraising specialist were friendly and helpful :) - Luisa

Rated 5 out of 5 stars

Easyfundraising is super easy to use…

Easyfundraising is super easy to use and a great resource for charities. The Fundraising Specialist Team were really helpful in giving tips for boosting our cause and encouraging supporters to raise more money. Highly recommend!

26 May 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your kind words Freya, so glad to hear the team have supported you so well! - Luisa

Rated 1 out of 5 stars

Only 25% of donations actually track

I follow the T&Cs of the donations perfectly and probably only 25% of donations actually track correctly. The rest require you to raise missing donation queries, which take months to settle and are rarely accepted.

Such a waste of time. - for context, i've been using it for 3 years.

22 May 2026
Unprompted review
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Reply from easyfundraising

Hi Adam, I'm sorry to hear that. If you'd like to reach out to us at reviewfeedback@easyfundraising.org.uk I'd be happy to take a look - Thanks Luisa

Rated 5 out of 5 stars

This is a fantastic super easy process…

This is a fantastic super easy process to raise funds for great causes which literally costs you nothing!
I organised a quick help call which got me up and running in just 15 minutes. The staff are extremely helpful. I can't recommend this highly enough.

8 May 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review Chris, so pleased to hear how the team have supported you. - Luisa

Rated 5 out of 5 stars

Superb start to our fundraising campaign

We have had a superb experience so far with Easy Fundraising. The Team talked us through the process and gave us some handy hints and tips to get signups and also some very handy incentives to get us started. We are less than a month in and can already see the brilliant benefits.
Would highly recommend signing up!

11 May 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your lovely review! We’re so pleased to hear you’ve had a great start with easyfundraising and that the team’s support and tips have been helpful. It’s fantastic that you’re already seeing the benefits after less than a month! - Luisa

Rated 5 out of 5 stars

The easyfundraising platform is actually EASY and it works!

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternative is applying for grants one by one.

Their customer service team (go Jess) are outstanding. Friendly, efficient, super helpful and make it obvious they want this to be successful for CIC.

We would rate it higher than 5 stars if that was possible! Thank you

29 April 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your wonderful review! Jess is amazing and we're so pleased to hear how she's supported you. Happy fundraising! - Luisa

Rated 5 out of 5 stars

Brilliant support

The Fundraising Specialist Team are really helpful and have good ideas on how to operate efficiently. My post-setup call was really helpful too.

27 April 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Emma, it's great to hear the team were so helpful - Luisa

Rated 2 out of 5 stars

Constant failure to track payments made…

Constant failure to track payments made despite clearly using access via easyfunding into my online accounts no help from tech team simply says my error

24 April 2026
Unprompted review
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Reply from easyfundraising

Sorry to hear about your experience, Rosemary. If you’d like us to investigate a missing donation and help ensure your future donations track correctly, please contact us at reviewfeedback@easyfundraising.org.uk we’d be happy to help. - Luisa

Rated 5 out of 5 stars

Excellent platform

Excellent platform, Huge benefit for the club. thank you.

23 April 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review! Luisa

Rated 5 out of 5 stars

This is a really straightforward and…

This is a really straightforward and simple way to raise funds and it’s really easy to sign up and use. Great idea and very helpful staff. Thanks a lot

20 April 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review Christopher, so glad to hear you're enjoying raising with us and everyone has been helpful - Luisa

Rated 5 out of 5 stars

Helpful Fundraising Specialist Team

Luisa and Clare at the Fundraising Specialist Team were super helpful with all the process of setting up my causes, they have been quick and friendly to reply to all my questions and have also been proactive at suggesting ways to gain more supporters and donations.

15 April 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your kind words Bettina, we are always here to support and help you raise - Luisa

Rated 5 out of 5 stars

Very helpful and supportive

The help and support when setting up easy fundraising especially the fundraising management team has been second to none. I would definitely recommend.

13 April 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review! So glad to hear the team have been helpful, happy fundraising - Luisa

Rated 5 out of 5 stars

Donate while you shop

An easy way to earn money for your chosen charity simply by continuing to shop online as you usually do. There are many retailers involved and more being added all the time.

9 April 2026
Unprompted review
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Reply from easyfundraising

Hi Mags thanks so much for your review! - Luisa

Rated 4 out of 5 stars

Fundraising Specialist Team are so…

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

27 March 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review! We're so pleased to hear the team were helpful. - Luisa

Rated 1 out of 5 stars

All my Tesco purchases declined despite…

All my Tesco purchases declined despite spending more than £100 each time. Irrational scam. Seems to include pending donations in total raised and then decline them. Misleading, infuriating and not at all easy to use.

26 March 2026
Unprompted review
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Reply from easyfundraising

I'm sorry to hear that Harriet, if you can contact us on reviewfeedback@easyfundraising.org.uk we'd love the opportunity to look into this for you - Thanks Luisa

Rated 5 out of 5 stars

Thank youEasyfunding for your help and…

Thank youEasyfunding for your help and support in getting started. Being able to speak to someone on the phone is so much nicer as well as all the advice within the app. It’s made easy with regular updates via email too. Our small club has already benefited financially in such a short time. I highly recommend this to any one.

24 March 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review Marjorie, so great to hear the club is already seeing those benefits. Keep up the great work fundraising. - Luisa

Rated 4 out of 5 stars

Good app to raise funds for charity…

Good app to raise funds for charity just by usual shopping on many brands. It also allows you to link your debit card when shopping at some shops in person to raise a percentage of your shop.

It is a shame that some any companies refuse to pay out even though they have subscribed to the scheme. Pandora won't pay out despite proof I used the app to buy items. Argos is another company where there seem to be issues and they have only paid out once with two recent purchases not even shown as pending so they should be removed if not willing to pay towards this scheme and my charity has missed out. I will continue to use the app and try to raise as much as I can

9 March 2026
Unprompted review
easyfundraising logo

Reply from easyfundraising

Thanks for your review. I'm glad to hear you're enjoying using the app and our new In-Store feature. if you want us to take a look at donations you're missing we can, just contact us here reviewfeedback@easyfundraising.org.uk - Luisa

Rated 5 out of 5 stars

EasyFundraising has been a great…

EasyFundraising has been a great opportunity for my non-profit to earn additional income and provides an easy way for our supporters to help us. The staff have always been responsive when I reach out to them and I'm so pleased to be on their platform.

4 March 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review Carolyn, it's great to hear the team are supporting you when you need it. Keep up the great work fundraising - Luisa

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