easyfundraising Reviews 

4,373
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the incredibly supportive staff and the exceptionally helpful resources provided to set up and manage fundraising campaigns smoothly. Users also note that the online platform is very easy to navigate, featuring a convenient browser reminder for everyday shopping. However, some people mentioned frustrating issues with tracking purchases, noting that donations frequently fail to register correctly or take too long to complete. Some reviewers also reported that the overall system can sometimes feel a bit clunky, requiring extra navigation steps and continuous effort during online shopping.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is quick to set up,... See more

Staff

Reviewers highlight strong satisfaction with the staff, frequently praising the team for being polite,... See more

Website

People report high satisfaction with the website, praising its ease of use and the helpful donation reminder... See more

Customer service

Customers expressed absolute satisfaction with customer service, frequently praising the brilliant, helpful,... See more

Service

Users describe positive interactions with service, highlighting the fantastic organization and exceptional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have been using Easyfundraising for about 6 months now on my online purchases to raise funds for our school PTA. Whilst our PTA is grateful for any funds received, I do find it slightly frustrating th... See more

Company replied

Rated 4 out of 5 stars

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

Company replied

Rated 4 out of 5 stars

Club I belong to use easyfundraising to fund various projects for juniors etc, and over a 4 year period best part of £3k has been raised from just 50 odd members, which is of course marvell... See more

Company replied

Rated 5 out of 5 stars

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause throu... See more


Company details

  1. Cashback provider
  2. also in
  3. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

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4.4

All reviews

(4,373)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EasyFundraising has been a great…

EasyFundraising has been a great opportunity for my non-profit to earn additional income and provides an easy way for our supporters to help us. The staff have always been responsive when I reach out to them and I'm so pleased to be on their platform.

4 March 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review Carolyn, it's great to hear the team are supporting you when you need it. Keep up the great work fundraising - Luisa

Rated 5 out of 5 stars

We are really pleased that we have…

We are really pleased that we have connect with this platform and we expect to use to the extreme. The team are accessible and welcome feedback. We are looking forward to the collaboration and will use it more fully soon and provide updates!

12 February 2026
Unprompted review
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Reply from easyfundraising

Thanks for your feedback! Really great to hear the team are supporting you - Luisa

Rated 5 out of 5 stars

An easy 5star setting up and receiving…

An easy 5star setting up and receiving the information needed was so easy, the team was helpful and very quick with their response when needed. couldn't have asked for better service

24 February 2026
Unprompted review
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Reply from easyfundraising

Thank you Shaun, that's really great to hear :) all the best with your fundraising - Luisa

Rated 5 out of 5 stars

25th Colchester Guides

Setting up Easyfundraising was a smooth operation and the support from the team at Easyfundraising has been helpful throughout the process. They have answered my queries quickly and efficiently over the past few weeks, so long may it continue.

3 February 2026
Unprompted review
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Reply from easyfundraising

Thanks for your great feedback Sue! We're always here to help :) - Luisa

Rated 5 out of 5 stars

I made an error

I made an error with my original review

21 February 2026
Unprompted review
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Reply from easyfundraising

If you could reach out to us at reviewfeedback@easyfundraising.org.uk we can take a look at your query - Thanks Luisa

Rated 5 out of 5 stars

Fundraising Specialist Team

I found the team to be super helpful and fast responding to any queries and supporting our set up! The phone call was also helpful in showing me where to find tips and advice. Thank you!

19 February 2026
Unprompted review
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Reply from easyfundraising

That's great Mrs M! We're always here if you need any further help, good luck with your fundraising! - Luisa

Rated 5 out of 5 stars

Getting started!

Such an easy way to raise money for your cause! The Fundraising Specialist Team — especially Louisa — was incredibly helpful and explained everything in a way that was clear and easy to understand. She also shared great tips on how to increase supporters and was so lovely to speak with over the phone.

Thank you! Highly recommend!

19 February 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for taking the time to leave such a lovely review, it really does mean a lot. I’m so glad I could help explain everything clearly and support you along the way. Wishing you every success with your fundraising! - Luisa

Rated 5 out of 5 stars

Easy fundraising really is easy

Easy fundraising really is easy once you get going. The first couple of days can be a little overwhelming with the emails to get you started as the administrator but the support is exactly what you need and you can book a call for help at a date and time to suit yourself. There’s absolutely no pressure; just helpful advice.

Once supporters have registered for the site they get a quick reminder to donate when they shop online.

It really is a good site. We’ve only been using it for a few weeks but so far, we’ve had no problems.

9 February 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for taking the time to leave such a lovely review, we really appreciate your kind words. Dom

Rated 5 out of 5 stars

Great way to raise money for smaller…

Great way to raise money for smaller causes at little or no inconvenience to yourself. Little by Little the donations start to build up (even just doing your weekly shop) and before you know it you're able to help a local sports club or a charity trek, whatever is close to your heart.

3 February 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Helen, it's great to hear you're enjoying raising with us :) - Luisa

Rated 5 out of 5 stars

We were delighted to sign up to help…

We were delighted to sign up to help raise much needed funds for our school. We have found the experience very smooth running and very effective especially with the help I received from the "Fundraising Specialist Team" we had it all sorted out within a few hours. Thank you so much.

29 January 2026
Unprompted review
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Reply from easyfundraising

Thank you for your review Lucille, that's so great to hear! Keep up the great work :) - Luisa

Rated 5 out of 5 stars

I have had a really positive experience…


I have had a really positive experience with easyfundraising. The incentive bonus for signing up new supporters was a great extra but the Fundraising Specialist Team had been fantastic, so helpful in getting us set up on the platform.

As someone new to it all, I really appreciated how responsive and clear they were in guiding me through the process. We’re now recruiting an army of fundraisers and we’re all a little bit addicted!

A very supportive team and a straightforward, platform for easy wins. Very highly recommended

26 January 2026
Unprompted review
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Reply from easyfundraising

Wow Liam, thank you so much for your kind words! We really appreciate you taking the time to leave such a positive review. We’re excited to follow your journey with us and wish you every success. Keep up the great work! Luisa

Rated 2 out of 5 stars

Nice idea, poor execution

I love the idea behind this and raising funds for good causes.
However regularly you can follow the procedure perfectly and donations don’t track. Also donations regularly get rejected with no justified reasoning and customer service is non existent. A shame.

25 January 2026
Unprompted review
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Reply from easyfundraising

Hi Charlotte, I’m sorry to hear about your experience. I’ll be in touch shortly to learn more and see how we can resolve this for you. Thanks, Luisa

Rated 5 out of 5 stars

A brilliant boost to charities

This is a marvellous service - I help my charities just by shopping and can boost their donations for free! So easy to use through the reminder extension, and I've been surprised how many retailers subscribe. A simply brilliant idea.

16 January 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Ruth, the donation reminder really is a fantastic tool to make sure you're not missing out on any donations! Luisa

Rated 5 out of 5 stars

Highly recommend to raise funds.

This is very easy to use (pardon the punt). By making sure both browsers are added, every time you shop online, you can click for donation. Of late, some donations are not registered after I have shopped and I have had to put in claims for missing donations.

11 January 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Sushma, the team will look into those claims for you and get those sorted :) - Luisa

Rated 5 out of 5 stars

Really easy to set up for my Community…Brilliant. Sign up now!

Really easy to set up for my Community Interest ( not for profit) Company. I was given great support from the fundraising specialist team, both over the phone and with follow up emails offering help and inspiration. A brilliant scheme to allow friends and supporters to contribute to our cause without any financial loss to themselves. Love it. Thanks

7 January 2026
Unprompted review
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Reply from easyfundraising

Thanks so much Lizzie! The fundraising specialist team are really passionate about helping all our causes, so pleased to hear this :) - Luisa

Rated 1 out of 5 stars

I am only giving one star because there…

I am only giving one star because there is not a no star option available. Absolutely terrible company. A total scam to get you to make money for them offering you the opportunity to make pennies towards your cause. Donations were not accepted even though guidelines had been followed and extra bonus that were on offer were then not transferred. DO NOT USE THIS COMPANY.

22 December 2025
Unprompted review
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Reply from easyfundraising

Hi Kristin, I'm sorry to hear that we'd love the opportunity to look into this further for you. if you could reach out to us at reviewfeedback@easyfundraising.org.uk - Thanks Luisa

Rated 2 out of 5 stars

Retailers not donating

It helps if the retailers actually donate as promised instead of coming up with nonsense excuses.
Good idea but let down by many retailers so makes me wonder is it worth it?

17 December 2025
Unprompted review
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Reply from easyfundraising

I'm sorry to hear that Anthony, if you could reach out to us at reviewfeedback@easyfundraising.org.uk we can look into what those issues are - thanks, Luisa

Rated 5 out of 5 stars

Great help and assistance to setup a fundraising campaign.

The help and assistance from the Fundraising Specialist Team helped me to get our fundraising campaign off to a flying start! I was provided with lots of hints and tips including readymade information to put out on social media. There were also materials that I used to present the campaign to our church congregation. I am delighted with the response so far, due to the excellent support received.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

One figure then another...

Surely if you are raising money you get an update? Well I did, and the figure was nearly a thousand pound. The charity dooesnt acknowledge payments by the way and now my fundraising is 145.00.

The maths don't add up. No way have I raised 145.00 in the quarter after the 995.00 unless I bought a house.

Not only that, the app is so annoying. It sneaks in and you press it but it becomes tiresome. In fact, it is an irritant.

The concept is lovely and I am all for it but the actual system and management is appalling. People sign up to do some good, for people at the end of that to think they have been scammed is a massive failing.

5 December 2025
Unprompted review
easyfundraising logo

Reply from easyfundraising

Hi Rhys, I'm sorry to hear about your experience, if you could reach out at reviewfeedback@easyfundraising.org.uk I can take a look at your total and help you with the donation reminder - Thanks Luisa

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