Company has been dissolved for years, so no idea what these recent reviews are for. Website/phone doesn't work for a reason.
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Update: product arrived today so changed star to suit, still could have given me the heads up or responded to emails then there wouldn't have been an issue...... Ordered on the 26/10/22 and received c... See more
Ordered items on Friday 28th May, still waiting for arrival. Email back from customer services to say there was a delay with a product and items would be sent Saturday 5th June next day delivery. Item... See more
waiting over a week for order, no correspondence from echo to say items will be late. After 2 emails told they won’t receive my goods from supplier til January. Items on website showing as in stock... See more
Company details
Information provided by various external sources
At Echo Supplements we are totally committed to bringing you the best supplements on the market at great prices. We pride ourselves on our customer service and can talk you through the best supplements for your training. We stock all of the top brands including Sci-MX Nutrition, Boditronics, Reflex Nutrition, BSN, Optimum Nutrition, USN, PhD, Grenade and Oatein. In addition we have put together a comprehensive range of supplement packages for some of the most common muscle gain and fat loss goals! Delivery is FREE on all orders over £45 within the UK and all items are sent on a next day, recorded delivery. You will also get an alert telling you when the delivery will be in a 1 hour timeframe so no more waiting around all day for a parcel! We do also have the UK's largest bricks & mortar supplement store in Whitley Bay if you would prefer to browse and take your supplements home the same day.
Contact info
55 Marden Road, NE26 2JW, Whitley Bay, United Kingdom
- 0191 2536220
- info@echosupplements.com
- www.echosupplements.com
2.8
Average
2K reviews
Hasn’t replied to negative reviews
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Easy to order Via website
Easy to order Via website. Quick delivery. Excellent company. Never had any issues
26 January 2023
Still didn't receive new order
Still didn't receive new order, for previous I've been charged twice. Contacted via email... no respond, no customer service whatsoever. The only extra star is for having good products and sometimes delivering them within fair time.
14 January 2023
Order not recieved
Order not recieved! No answer to email's, and will not answer the phone, terrible customer service, horrible business. Stay clear
20 December 2022
Quality products and fast delivery
31 December 2022
Textbook service …
Recently started using echo supplements and they are textbook service,will definitely be using more often,A++++++++++++++++
22 December 2022
My order was placed 07 December and not…
My order was placed 07 December and not yet delivered!
18 December 2022
Been OVER a week and my delivery STILL…
Been OVER a week and my delivery STILL hasn’t come. And I paid 5.99 for next day delivery. They don’t respond to emails and they NEVER answer the phone !
13 December 2022
I still haven’t received my item which…
I still haven’t received my item which I paid next day delivery for. I’ve tried calling and sent an email and message but had no answer back.
7 December 2022
Could be better communication
Update: product arrived today so changed star to suit, still could have given me the heads up or responded to emails then there wouldn't have been an issue...... Ordered on the 26/10/22 and received confirmation email stating 2-3 days delivery. Have not heard anything further since despite me emailing them 3 times asking for an update. I appreciate there can be delays but at least let the customer know.
26 October 2022
Unprompted review
Awful quality of service and customer service
The company used Evri for the delivery. My item was supposed to come within 7 days. I sent an email to Echo to ask what was happening with my delivery and received no response.
The Evri driver turned up with my item 10 days after the order date with no prior notice so there was no one available to receive it. They are now charging me £1.50 to redeliver.
I will not use Echo Supplements again. Awful quality of service and customer service.
2 November 2022
Always provide quality products
Always provide quality products, haven’t got a bard word to say
2 November 2022
Customer service is crap
Customer service is crap, I paid next day delivery the product still hasn’t arrived and I order it on Wednesday. Have tried calling countless times but never had anyone answer. Never buy from here!!!
14 October 2022
Ordered a product late Wednesday night
Ordered a product late Wednesday night, received it by Friday, had plenty of updates on my delivery to keep me informed, will be ordering from here from now on.
23 September 2022
Would have been a 5 but at no point was…
Would have been a 5 but at no point was I informed the parcel was on its way, only to find it left beside the weelie bin and no card through the door.
10 September 2022
Never had any problems
Never had any problems, products always delivered and as described
26 August 2022
Beautiful customer service
14 August 2022
Good company ,,order going to be late …
Good company ,,order going to be late and they let me now straight away which I appreciate,,can't wait to try products..
24 July 2022
Not received my order
Not received my order, no confirmation email, no one picks up the phone on their number. No one replied to my emails. But they have taken my payment. Seems like a scam.
15 July 2022
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