Echo Supplements Reviews 2,454

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Company has been dissolved for years, so no idea what these recent reviews are for. Website/phone doesn't work for a reason.

Rated 3 out of 5 stars

Update: product arrived today so changed star to suit, still could have given me the heads up or responded to emails then there wouldn't have been an issue...... Ordered on the 26/10/22 and received c... See more

Rated 5 out of 5 stars

Ordered items on Friday 28th May, still waiting for arrival. Email back from customer services to say there was a delay with a product and items would be sent Saturday 5th June next day delivery. Item... See more

Rated 1 out of 5 stars

waiting over a week for order, no correspondence from echo to say items will be late. After 2 emails told they won’t receive my goods from supplier til January. Items on website showing as in stock... See more

Company details

  1. Fitness and nutrition

Information provided by various external sources

At Echo Supplements we are totally committed to bringing you the best supplements on the market at great prices. We pride ourselves on our customer service and can talk you through the best supplements for your training. We stock all of the top brands including Sci-MX Nutrition, Boditronics, Reflex Nutrition, BSN, Optimum Nutrition, USN, PhD, Grenade and Oatein. In addition we have put together a comprehensive range of supplement packages for some of the most common muscle gain and fat loss goals! Delivery is FREE on all orders over £45 within the UK and all items are sent on a next day, recorded delivery. You will also get an alert telling you when the delivery will be in a 1 hour timeframe so no more waiting around all day for a parcel! We do also have the UK's largest bricks & mortar supplement store in Whitley Bay if you would prefer to browse and take your supplements home the same day.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered on 22nd June & £90 was taken…

I ordered on 22nd June & £90 was taken from my credit card. On 1st July I still hadn't received anything, so I emailed customer service only to be told they were awaiting stock. The website said in stock & I was not informed of the delay. This is the 2nd time this has happened to me when ordering from this company.

1 July 2022
Rated 1 out of 5 stars

Completely incorrect

Dear echo supplements I ordered your pre-workout and specifically asked for two tubs of the banana cyberpunk pre-workout which I was charged for and had it sent out on tracked delivery for 48 hours but took a week to arrive with only one type of pre workout in pear flavour and you charge me for both

I want a full refund or the two tubs like I ordered, preferably the two tubs in banana, it has been noted on the receipt that one tub was missing but I was never issued a refund

21 May 2022
Rated 5 out of 5 stars

Great experience

Great service, quality products and surprisingly quick shipping.

I belive it may be the first time I have shopped with Echo Supplements and I think I will again. Especially if you start supplying EEA powders in 1kg bags at competitive prices.

Thank you for a great experience.

7 April 2022
Rated 5 out of 5 stars

Excellent service every time always…

Excellent service every time always order my protein and stuff from here if anything I order isn't in stock they email straight away offering a like for like product quick delivery and great customer service

31 March 2022
Rated 3 out of 5 stars

Pros and cons

Cant fault delivery or service. However, I purchased an item in which the ingredients description displayed on the website did not match the description displayed when I had received the tub. The reference to the item is 'Big Noise' stim free pre workout.

15 March 2022
Rated 3 out of 5 stars

Multiple orders

When ordering multiple items, if one of the items is out of Stock then the whole order is held up with no indication of when any of it will arrive. It would be more helpful to be able to know what is in/out of stock and therefore make an order now for what is in and another order later on down the line for the items that are currently out of stock.

11 March 2022
Rated 5 out of 5 stars

Ordered from Echo Supplements received…

Ordered from Echo Supplements received my order 24hrs later. They provided me with a excellent 5⭐️ Service and can’t praise them enough !!!! I am very happy with the products I purchased and look forward to buying again 👍👍👍👍👍

25 February 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look