Been over 2 months with ecmarket. I would say it's been pretty pleasant to use their platform. Big shout out to the manager Aby who quickly solve my enquiries without any delay especially as a IB myse... See more
Company replied
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See what reviewers are saying
After trying a few platforms, EC Markets feels the most balanced — solid execution, clean UI, and professional service. It’s not flashy, just dependable. That’s what I like about it.
Company replied
I am delighted to share my positive experience with Ec Markets' customer service. Their customer support team is simply outstanding. Every time I've reached out to them, whether through live chat, ema... See more
Company replied
Not recommended, live server always error, so Unable to exit or enter the trade at the desired time
Company replied
Company details
About EC Markets
Written by the company
About EC Markets
EC Markets is a brokerage group with entities regulated in multiple jurisdictions, providing access to financial markets through advanced trading technology and reliable infrastructure. Established over a decade ago, the company supports traders across multiple regions with fast execution, transparent conditions, and broad market access.
Regulated Global Presence
Entities within the EC Markets group (the “Group”) are authorised and regulated by multiple regulatory authorities, including the FSA, FSC, FCA, FSCA, ASIC and FMA. This multi-jurisdictional oversight ensures compliance with international financial standards and provides a structured framework for secure and transparent operations.
Trading Infrastructure
The Group’s systems are built for speed and precision, with internal data showing execution times as fast as 0.02 seconds and an average withdrawal completion rate. Traders may have access to leverage up to 1:1000, where permitted by applicable regulations. Access is in accordance with the terms of the relevant EC Markets group entity, supported by deep liquidity and reliable trade execution across global markets.
Market Coverage
EC Markets offers trading in forex pairs, precious metals, energy, indices, and cryptocurrencies, available through both desktop and mobile platforms. The EC Markets App enables real-time market access, trade management, and analytics for traders on the move.
Global Operations
Based on internal data, EC Markets has an average monthly trading volume exceeding $1 trillion and more than 118,000 active traders. EC Markets provides scalable solutions to meet the needs of diverse markets. The group continues to develop its technology and infrastructure to enhance operational efficiency and accessibility.
Transparency and Feedback
EC Markets encourages open communication and values feedback from its global client base. Traders are invited to share their experience on Trustpilot to contribute to greater transparency and ongoing service improvement.
Contact info
Suite 4B, Global Village, Jivan's Complex, Mont Fleuri, Mahe, Mahe, Seychelles
- +248 422 4099
- support@ecmarkets.com
- www.ecmarkets.com
Breach of guidelines
Can you please offer a wider variety of…
Can you please offer a wider variety of payment methods, including popular e-wallets and cryptocurrencies, would cater to a broader range of clients and increase convenience in funding and withdrawing from accounts? Please give this feedback to your IT or finance team!!
28 September 2023
Reply from EC Markets
Thank you so much for your 5-star rating! We appreciate you taking the time to share your suggestion with us. Your comments have been noted and will be reviewed by the relevant team as part of our ongoing efforts to improve our services and client experience.
If you have any further feedback or need assistance, please feel free to contact us at support@ecmarkets.com
Kind regards,
EC Markets
Ec Markets' customer service has played…
Ec Markets' customer service has played a significant role in my positive trading experience with the company. Their attentive and knowledgeable support team has made me feel valued as a client, and I highly recommend Ec Markets to anyone looking for exceptional customer service in the trading industry.
11 September 2023
Reply from EC Markets
Thank you so much for your kind words! We’re delighted to hear that our customer support team was able to assist you. If you ever need any help, feel free to reach out to us at support@ecmarkets.com.
Kind regards,
EC Markets
I am delighted to share my positive…
I am delighted to share my positive experience with Ec Markets' customer service. Their customer support team is simply outstanding. Every time I've reached out to them, whether through live chat, email, or phone, they have been friendly, professional, and extremely helpful.
8 September 2023
Reply from EC Markets
Thank you so much for your 5-star review! We’re thrilled to hear that our customer service team was able to assist you. Your feedback means a lot to us, and we’re always here if you need any help at support@ecmarkets.com.
Kind regards,
EC Markets
Ec Markets have always been great
Ec Markets have always been very professional with me. They have always responded in a timely manner and with the answers I needed. Great service.
17 August 2022
Unprompted review
Reply from EC Markets
Thank you very much for your positive feedback! We’re so pleased to hear that you’ve had a professional experience with our team and that our responses have been timely and helpful. Providing reliable service and clear support is always our priority.
If you ever need assistance, our team is available at support@ecmarkets.com
Kind regards,
EC Markets
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