Ecohome Insulation Reviews 1,298

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, noting improvements in warmth and soundproofing. Many people highlight the ease of ordering and the prompt, often next-day, delivery service. The quality of the products, particularly the non-itch insulation, is consistently mentioned as excellent and easy to work with. However, some customers experienced issues with delivery, including parcels being dropped off at the wrong address or delays from third-party carriers. A few people also noted that the provided installation instructions or kit contents were not always perfectly suited for their specific projects, leading to a need for additional purchases or more detailed guidance.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the reasonable pricing and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the impressive delivery... See more

Quality

Clients share positive opinions on quality, consistently praising the products as good quality and reasonably... See more

Service

Customers consistently note positive experiences with service, highlighting its efficiency, reliability, and... See more

Order

Reviewers consistently express satisfaction with the ordering process. Customers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived next day within 24 hours well packaged. I found the 10m x 1.5m difficult to work with to begin with probably because of my age, I've got a 5x4m summerhouse so need a bit of help with the ceili... See more

Rated 5 out of 5 stars

Brilliant product was a bit dubious as to weather the roof insulation would make our conservatory warmer. Can confirm it works we can now have our conservatory door open between living room and conse... See more

Rated 5 out of 5 stars

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer... See more

Rated 5 out of 5 stars

This is the first time we have used non itch PET insulation. It was very easy to tear to size (and remained straight) and does not irritate skin; we laid four layers, built the platform on loft legs a... See more

Company replied


Company details

  1. #6 of 28 best companies in Insulation Materials Shop

Written by the company

Leading distributor of reflective multifoil insulation products. All insulation products manufactured in the UK. Free next working day delivery nationwide. Find informative how-to guides and videos for all applications on our website. Ecohome Insulation supply top brands such as EcoQuilt Expert, EcoTec FloorFoam, YBS SuperQuilt, YBS BreatherQuilt, EcoLoft Non-Itch alongside the EcoTec and EcoPro range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Insulation under underlay under carpet

Insulation under underlay under carpet, feels warmer. A lot less stress than lifting floorboards and putting insulation underneath. I messed up with under ordering and company were genuinely made every effort to get to me on time. Tape included with plenty left over. Very impressed. Under Carpet Insulation

10 December 2025
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing, always to hand for help, or advice. always have a great experience with ecohome insulation. quick delivery and the best customer experience so thank you

15 December 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. All items Fantastic. Only bad side was DPD delivery late. I lost a full weekend on a busy schedule due to this appalling company. Not the fault of ecohome though just shocking from DPD

27 November 2025
Rated 4 out of 5 stars

Late delivery

One delivery received but half missing. Apparently missing items went to the wrong depot but were delivered the following day.

8 December 2025
Rated 5 out of 5 stars

Great Product!

Easy ordering, picked the delivery day. The product arrived on time. It was easy to install and you could feel the difference immediate on your feet. The tape that comes with it is good. I'm no expert and laid this in a conservatory in an hour, the tape I cut into smaller pieces so I could handle it better.
Great product! Will definitely order and use again. Thank you!

24 November 2025
Rated 5 out of 5 stars

Excellent service and workmanship

Excellent service, clean workmanship and really friendly guys. They worked hard, long hours to get finished and left the house as clean as they could. Would highly recommend and use again

9 December 2024
Unprompted review
Rated 4 out of 5 stars

Added postage

I didn't realise that postage was added at the end. Apart from that it was a quick and easy transaction. The parcel arrived quickly and in good condition.

30 November 2025
Rated 5 out of 5 stars

Well priced product

Easy ordering system, good price and speedy delivery. Well packaged on arrival. Product looks good, have not yet put in place, but looks suitable for the job of covering concreted floor.

21 November 2025
Rated 1 out of 5 stars

The delivery process was a nightmare

The delivery process was a nightmare, involving lots of my time whilst site work was held up.
I had to go to the delivery company depot and pick up the load because of the failure to deliver.
The delivery company was obstructive and ultimately rude and inconsiderate.

28 November 2025

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