Ecohome Insulation Reviews 1,298

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, noting improvements in warmth and soundproofing. Many people highlight the ease of ordering and the prompt, often next-day, delivery service. The quality of the products, particularly the non-itch insulation, is consistently mentioned as excellent and easy to work with. However, some customers experienced issues with delivery, including parcels being dropped off at the wrong address or delays from third-party carriers. A few people also noted that the provided installation instructions or kit contents were not always perfectly suited for their specific projects, leading to a need for additional purchases or more detailed guidance.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the reasonable pricing and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the impressive delivery... See more

Quality

Clients share positive opinions on quality, consistently praising the products as good quality and reasonably... See more

Service

Customers consistently note positive experiences with service, highlighting its efficiency, reliability, and... See more

Order

Reviewers consistently express satisfaction with the ordering process. Customers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived next day within 24 hours well packaged. I found the 10m x 1.5m difficult to work with to begin with probably because of my age, I've got a 5x4m summerhouse so need a bit of help with the ceili... See more

Rated 5 out of 5 stars

Brilliant product was a bit dubious as to weather the roof insulation would make our conservatory warmer. Can confirm it works we can now have our conservatory door open between living room and conse... See more

Rated 5 out of 5 stars

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer... See more

Rated 5 out of 5 stars

This is the first time we have used non itch PET insulation. It was very easy to tear to size (and remained straight) and does not irritate skin; we laid four layers, built the platform on loft legs a... See more

Company replied


Company details

  1. #6 of 28 best companies in Insulation Materials Shop

Written by the company

Leading distributor of reflective multifoil insulation products. All insulation products manufactured in the UK. Free next working day delivery nationwide. Find informative how-to guides and videos for all applications on our website. Ecohome Insulation supply top brands such as EcoQuilt Expert, EcoTec FloorFoam, YBS SuperQuilt, YBS BreatherQuilt, EcoLoft Non-Itch alongside the EcoTec and EcoPro range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I'm not great at DIY

I'm not great at DIY, but insulating the ceiling of my conservatory couldn't have been easier. Clear instructions and all the materials I needed were delivered on time.
We have now reclaimed this room from the elements. Thank you.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Eco Insulation

Emailed me and let me know there was going to be an issue we delivery,
when we were out of postal delivery services for next day delivery.Got the delivery company to drop it for me when they said they couldn’t leave it in a safe place for us as we wouldn’t be in on delivery day when it was due. It was left in a safe place from the delivery company M&H carriers,
thanks to the driver who went above and beyond to make sure we got it in a dry and safe state and secured in our shed rather than just leaving around the back of our house. 👏
Also the insulation is easy to lay and use.
No itching with it. Big bonus.

18 January 2026
Rated 5 out of 5 stars

Fantastic customer service

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer service team got back to me on a Saturday.

They were incredibly reassuring and promised that the issue would be resolved first thing Monday morning. As it turned out, my neighbor was kind enough to bring the parcel over the very next day, but the peace of mind EcoHome provided was top-notch. It’s rare to find a company that stays that responsive over the weekend!

27 January 2026
Rated 4 out of 5 stars

Delivery very prompt

Delivery very prompt, Although 2 packages delivered separately but not told this.
Most materials very good to use, some screws not so good, ie ones to go into pvc and the insulation.

18 January 2026
Rated 5 out of 5 stars

Buy this product!Easy ordering process and rapid…

Easy ordering process and rapid delivery, paid or otherwise. Initial order was followed by a query/question that I emailed to which I received a rapid and helpful response. The non-itch insulation is as it says on the tin, clean, non- shredding and user friendly, so much so that I reordered almost immediately in order to do further work.

14 January 2026
Rated 5 out of 5 stars

I ordered a loft kit

I ordered a loft kit. It was delivered the following day. It contained everything I needed and the online instructions were great. The loft is lots warmer and looked much better too.

13 January 2026

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