Driver was going to post package too the wrong address, the good thing is he called me , can they not see that the names of the street is on the wall and sign posts , also why do they not use Google... See more
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Driver was going to post package too the wrong address, the good thing is he called me , can they not see that the names of the street is on the wall and sign posts , also why do they not use Google... See more
Company replied
2nd time with this company and it’s no better, status says two failed delivery attempts because customer requested a different day. Neither of which is true . Customer service say I should expect it w... See more
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Absolutely scandalous service. This is already the second package they marked as “delivered” even though I never received anything. At this point I honestly don’t understand how this company is st... See more
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This is second interaction with this courier company and both went very well! The workers were very nice on the phone and both accepted pleasantly to come to the apartment door instead of insisting th... See more
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The Courier, because i couldn't open the door in 2 sec, started to kick and push the door of the apartment.. What kind of people do you employ, do you pay them enough so they dont hate their job?
but at least you managed to get the package delivered

Reply from ecoscooting.com
Garbage service, parcels been out for delivery 4 days in a row, no attempts made to deliver, last 2 days vehicle broken as an excuse, no doubt fifth attempt tomorrow.....

Reply from ecoscooting.com
EcoScooting Delivery in Portugal is a scam scheme. They don´t delivery the packets and excuses with wrong address or nobody to receive. I have made more that 6 complaints telling that the address is correct and that this is an company open 24h a day. They call me asking for another address to be able to delivery on Easter holidays witch is very suspicious! The costumer support is also very bad and they put music instead of listening and try to solve the issues. Unbelievable! EcoScooting as more than 1400 complains in "Portal da Queixa" and some people says that they steal the packages contents. Stay away from them. They don't deserve to be in the market.

Reply from ecoscooting.com
He rechazado este paquete a mi puerta porque es falso.
El chico tenía que poner rechazado. No tengo el paquete. Ha puesto "Entregado" después de que le dije "Pon Rechazado"
¿Porque tú sistema no ha reconocido que no hay ni firma ni DNI?
He llamado a ECOSCOOTING. Ls chica me ha dicho que van a cambiar dentro de 72 horas.
Como pago solo después de entrega, este error puede costarme casi €40 y un lío inaguantable mientras discuto con los chinos que hacen su estafa.
¡Por favor arreglalo!
Translated:
I refused this package at my door because it's fake.
The delivery guy was supposed to mark it as refused. I don't have the package. He marked it as "Delivered" after I told him to "Write 'Refused'."
Why didn't your system recognize that there was no signature or ID?
I called ECOSCOOTING. The woman told me they'll change it within 72 hours.
Since I only pay upon delivery, this mistake could cost me almost €40 and cause me a huge hassle while I argue with the Chinese scammers.
Please Fix It!

Reply from ecoscooting.com
They only throwing the parcel.very bad...they need to ring the bell

Reply from ecoscooting.com
Excellent service from this girl, smiling, happy very obliging, thankyou 10/10 👏👏👏

Reply from ecoscooting.com
They delivered the order to whom?! Why no one contacted me to stay at home to take my order? I don't know who have received it!!!

Reply from ecoscooting.com
If I could give a minus score I would. Ecoscooting employ lazy people. Packages don't get delivered .Then when you ask can you pick it up at their depot in Manises ,they say no. When you ask to have it sent to a pick up.point instead they say no. And then they just terminated the call. As I said you hang up on your customers when they call you

Reply from ecoscooting.com
Super friendly, excellent service, and it arrived super fast.
Congratulations!
I would not give any stars to Ecoscooting Spain if I could. They sent me a short notice on Sunday regarding the delivery of my parcel and although I was at home the currier did not arrive. The same happened the following day. I was waiting all day for the delivery of my parcel but nobody came. Instead of delivering they wrote that the delivery failed due to a recipient not being at home which was not true at all. Now I have to collect the parcel myself from one of their points wasting more time. The only thing that this company delivers is NO SERVICE.

Reply from ecoscooting.com
Not good at all.
The delivery guy broke my mailbox. He forced and broke it.
After reaching him by WhatsApp we said it was already broken but it was not true.
Try to call him and he answered the first call and said that it was not listening me.
After that, didn't pick up any other call and blocked my number.
I was forced to buy a new mailbox (24.90€) and is exactly the same s as the other broken,~
I took some pictures from the broken and from the new mailbox to prove that the package didn't fit on the mailbox.
Who will pay me the new mailbox, that I was forced to buy?

Reply from ecoscooting.com
Well although it was not sure exactly when the delivery was going to be made, as there were conflicting reports on the exact date of delivery, it was finally delivered as hoped and all credit to the delivery man was delivered at 21:15pm approx which was a welcomed surprise. I thought to myself that was dedication for you and i thank him very for that.👍

Reply from ecoscooting.com
Once i waited fo my package and they said there was nobody at home but there was. And today i received an email from them saying my package was delivered and it wasn't.

Reply from ecoscooting.com
Suggests you pick up your packages instead of delivering them like they were paid to do (?!).

Reply from ecoscooting.com
Once again escooting fails to deliver.
I would not recommend using this carrier.
Carrier note: Falta de Tiempo
I am sorry to inform you that due to some technical reasons, there will be a delivery delay of 2-3 working days for your package We are doing our best to deal with it and will arrange delivery for you as soon as possible. Sorry for the inconvenience.

Reply from ecoscooting.com
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