Ecostsoftware Reviews 241

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Total Ripoff! Had software for 3 months then, message came up it was Pirated! Ecostsoftware has not responded to e-mails and of course, no phone number. I paid $800 for 2 seats of Adobe Acrobat Pro XI... See more

Rated 2 out of 5 stars

Buyer beware as what you purchase, per description, may not be what you end up with exactly. Purchased software that was described/listed as boxed retail (DVD). Was provided download link and told to... See more

Rated 1 out of 5 stars

I bought software from eCostSoftware and received confirmation #14004. then I received download instructions rather than the DVD I had expected. but became ill and went to hospital. I am back to wo... See more

Rated 1 out of 5 stars

I ordered software on next day delivery which was shown on their website as in stock. two days later nothing received, when i chased it was told that it was 'in stock with our distributor' and... See more

Company details

  1. Software company
  2. Computer Software Shop
  3. Software Vendor
  4. Web hosting company

Information provided by various external sources

Buy Cheap computer software online at eCost Software - UK software supplier of Microsoft, Adobe, Symantec, McAfee, CodeGear, Business Objects, Corel, Quark and many more!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First-Class

I called ecostsoftware about a Premiere Pro CS6 upgrade and spoke to Dip, who was extremely friendly, knowledgeable and reassuring. She explained fully what would happen with Adobe and talked me through the download process. The price was good and, after only a few days, I was up and running with CS6. An absolute pleasure to deal with. Highly recommended!

25 May 2014
Unprompted review
Rated 5 out of 5 stars

Great service, lowest cost and fast delivery.

I ordered Visual Studio 2013 and after checking various online websites the price on eCostSoftware was the lowest. Sometimes this makes you wary of how 'legal' the software is you are actually buying, however I have used eCostSoftware a few times now and I have always been pleased with the service and confident it is a sound business. When buying software in future, I'll go to their website first.

19 May 2014
Unprompted review
Rated 5 out of 5 stars

Excelent Rapid service for hard to get VISTAS

A clear website a very good price and an easy ordering system with less than 36 hours from order to delivery. All this for a hard to obtain copy of Windows VISTA still in its original shrink wrapping. An excellent experience and I would use them again without a second thought.

8 May 2014
Unprompted review
Rated 5 out of 5 stars

Better than expected

Software ordered Tuesday, delivered Wednesday (and that was the standard delivery).
Best price I could find so overall very impressed and can recommend.

7 May 2014
Unprompted review
Rated 1 out of 5 stars

failed to deliver

I ordered software on next day delivery which was shown on their website as in stock.

two days later nothing received, when i chased it was told that it was 'in stock with our distributor' and that it should be with me in another couple of days, no apology just an offer to refund the postage.

useless.

30 April 2014
Unprompted review
Rated 5 out of 5 stars

Does what it advertises

I looked at the prices for Office 2013 and felt the prices were too low, suspiciously low in fact, over £90 cheaper than other suppliers and I was about to pull out and go what I thought would be the safer route when purchasing £550 worth of software. Then I looked at some reviews and realised that other people were happy with their purchases so I gave it a try. Boy, am I glad I did. Goods arrived within 1 working day by courier and I am extremely happy
Keith Glover

15 March 2014
Unprompted review
Rated 5 out of 5 stars

Great company they "do what it says on the box!"

I have purchased two software items from Ecostsoftware, Adobe X1 and Microsoft Office 2013, one through the post and the other down loaded, both went with out a hitch and they even gave me an upgrade one the Adobe software I would fully recommend Ecostsoftware for their service and pricing.
John Green
Northumbrian Finance Ltd

7 March 2014
Unprompted review
Rated 5 out of 5 stars

Really Good Company to deal with

Called them yesterday morning 5th March 2014, spoke to a very nice lady who helped me with my purchase and was very knowledgeable about the product. Advised me how best to order a second copy of Windows 7 professional. Received order today 6th March as promised by ecostsoftware.
Arthur Howard
Order No 162804

6 March 2014
Unprompted review
Rated 1 out of 5 stars

Excellent service - recommended!

Does just what it says on the tin - branded software at an excellent low price and fast delivery. Good UK based sales & support. What is there not to like?

Update April 2017
They now seem to have closed down, hence I've reduced my 5 stars to 1.

28 February 2014
Unprompted review
Rated 5 out of 5 stars

Why pay more and go somewhere else ?

Trawled around the Internet for the best price and, as usual eCost, was one of the cheapest; the cheapest in this case. Ordered and delivered next day so can't say anything else, what more do you want ?

26 February 2014
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look