Polite and friendly staff. Ebony answered all our questions with good knowledge of the products and showed me how to collapse the walker so I could fit into my mother's car. If I need more mobility... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Polite and friendly staff. Ebony answered all our questions with good knowledge of the products and showed me how to collapse the walker so I could fit into my mother's car. If I need more mobility... See more
Company replied
I came into Huddersfield this afternoon. And the girls Gaby and Micah have been brilliant. I've had a laugh,learn load on what I need to help me and I've now left with a new scooter. Lovely experience... See more
Company replied
Very helpful and professional staff member. Gave us plenty of time and attention to select the items we needed.
Company replied
The pleasant,friendly approach of staff in the Huddersfield shop was welcoming and reassuring. We were given all of the relevant information regarding the choice of scooter and also a demonstrati... See more
Company replied
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
New Street 42, HD1 2BU, Huddersfield, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lilly is fabulous. I have bought lots of things from the store over the years but Lilly is the most helpful member of staff yet she is a diamond. Never too busy to say hello or wave if I’m passing. She goes above and beyond and even tightened my friends care Co walker breaks when they refused to help her

Reply from Eden Mobility - Huddersfield
Lily, the salesperson was EXCELLENT. She explained everything so comprehensively and didn’t try to sell us anything we weren’t looking for but described the pros and cons of each mobility scooter/power chair fairly. She was helpful and encouraging. Fantastic customer service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.