Edenmoor Reviews 

1,779
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious taste of the products, often noting their freshness and superior flavor compared to supermarket alternatives. Many appreciate the ethical sourcing and wide selection, with packaging frequently highlighted for being secure and keeping items in perfect condition. However, some customers experienced issues with delivery services, including delays and certain orders being incomplete or not delivered. A few other people also felt that customer service was sometimes unresponsive or unhelpful when problems arose, such as products arriving with unclear labeling or being frozen when fresh was anticipated.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, taste, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the exceptional quality, taste, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast, efficient, and reliable deliveries,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many customers expressing satisfaction... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I highly recommend Edenmoor! Their farm products are always fresh, of exceptional quality, and absolutely delicious. You can really taste the difference. Every order arrives on time, and the... See more

Rated 5 out of 5 stars

Fast delivery, put meat straight into freezer. Lovely beef bone broth and pork/ parmasan cheese sausage rolls. Got a short rib and a free range chicken to try soon. Excellent quality will be ordering... See more

Rated 5 out of 5 stars

So far so good. I've only used EDENMOOR twice, but the delivery was excellent with alloted days to choose your delivery and the meat is delicious! I want meat from farms not supermarkets, a good ch... See more

Rated 5 out of 5 stars

Clear, easy to navigate website, good selection of cuts of meat and at reasonable prices. It was delivered efficiently and on time by DPD and was well packed. I’ve frozen most of what was delivered bu... See more


Company details

  1. Butcher
  2. Farm shop
  3. Fishmonger
  4. Frozen food store
  5. Meat Products
  6. Meat wholesaler

Written by the company

At Edenmoor, a multi award winning online butcher, we believe great meat starts with the way animals are raised. Working with a network of trusted British farmers who share our commitment to high welfare standards and traditional farming methods. From grass-fed beef and free-range pork to naturally reared chicken, we choose meat for its quality, flavour and provenance. We're passionate about connecting people with better meat that's been produced responsibly and with care. Every order is expertly prepared and delivered nationwide, giving you access to premium cuts and everyday favourites you can feel good about serving at home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,779)

319 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using Edenmoor (Pipers…

I have been using Edenmoor (Pipers Farm) for quite a few years and am always delighted with the meat they send and the prompt efficient service that they provide.
The quality of their product is superb and all produced in an environmentally friendly and humane way.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Good Nutritious Food

I never buy supermarket animal products. Animal welfare is my concern when planning meals. The benefits to health and wellbeing are unparalled when trusting that the methods of farming and producing food are in line with my wishes. Thank You Edenmoor for the careful selection of nourishing foods. I love them and some of your items are difficult to source elsewhere. For example Cultured Butter. Yawl Mutton. Slow cooking ingredients including chicken carcasses. Raw Milk Cheeses.

11 April 2026
Unprompted review
Rated 4 out of 5 stars

My thoughts are mixed

My thoughts are mixed - the flavour and tenderness of my pork joint was lovely, but it refused to make much crackling. I have been cooking for 50 years and am famous with friends and family for my crackling which always works for the entire length of the joint. So as I have never cooked pork which has been frozen I can only assume that is the cause. Wonder why they cannot deliver pork etc not in the frozen state. As said flavour was fabulous but will not order again if can only come frozen.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Its the very best.

I have been doing my meat shopping with pipers farm for a very long time,
This is one of the best thing i ever done.
I have noting to complain about.
It is the best of the best.

Clive

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered meat for Easter weekend…

I ordered meat for Easter weekend delivery was in fact delayed by a day but the product arrived in perfect condition. The Pork joint was fantastic flavour and the cracking superb and light. My 5 year old grand daughter made a point of telling me the sausages were the best!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb Quality & Service

Superb - from easy ordering to exact delivery date. Venison Wellington was delicious and the Fillet of Lamb fantastic. Will be buying again 😋

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Delicious gammon

This was my first time of using this company and I wasn’t disappointed. My gammon joint arrived when it should so all was well in that department.
I cooked the joint yesterday and fed to my friends. It was delicious and so tender. Well worth the money.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Worth every penny

I will not tolerate cruelty to animals. However, I enjoy and believe I am healthier when I eat meat. I am a pensioner but I would rather spend more on the best quality meat where I know animals have a good life, are healthy and well cared for than eat more meat. The thing is you really, truly can taste the difference. I now look forward to eating meat, rather than just eating it.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Only place to buy your chicken

We have been buying our chicken (mainly) and other meats from Pipers for at least 7 years. I started to buy from them because I was concerned about the health and welfare of chickens and I didn't want to feed my family birds that had been pumped full of nasties. And you can really taste the difference in a Pipers chicken.
It is delicious with no shrinkage during the cooking like a supermarket chicken and the taste is always far superior to any other supplier. We had turkey steaks last night which were also very good. Pipers have also been supplying our Christmas turkey for years - I would never buy from anyone else. They are always moist and flavourful. The delivery is always spot on too.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Im sorry that I am writing this review…

Im sorry that I am writing this review because its probably not practical for you to ship fresh meat,but because its frozen i really have been put off. I can get frozen meat from Iceland at the quarter of the price,ive have ordered enough times to know fresh is best,which i now order from another supplier on line,so being a chef in the past i know i personally would take fresh over frozen.

20 December 2025
Unprompted review
Edenmoor logo

Reply from Edenmoor

Hi Carl,

Thank you for your feedback.

It’s worth clarifying that while our products are frozen, this is done to preserve the meat at peak condition immediately after preparation, not as a compromise on quality. The result is a product that is significantly higher in standard than typical frozen options.

Comparing our range to supermarkets such as Iceland isn’t a like-for-like comparison. Our meat is sourced, prepared, and handled to a much higher specification, which is reflected in both quality and price.

We can also see that you’ve placed five orders with us previously, which suggests you’ve experienced that difference first-hand. That’s why it’s surprising to hear this feedback now.

That said, we appreciate that our products won’t be for everyone, particularly if price is the main factor. We remain confident in the quality we provide and the standards we maintain.

Best Wishes,
James

Rated 5 out of 5 stars

Simply excellent!

I found the whole experience of ordering and receiving goods to be faultless. Even contacting yourselves between ordering and receiving goods was excellent with you replying promptly. The goods I received were top class and I have no doubts about ordering from you again. Honestly if I had to score you it would be 10/10. 👍

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Delicious, ethical and sustainable

It was easy to order online and equally easy to amend the order over the phone. The turkey breast joint and legs arrived well packed surrounded by ice packs. When cooked the turkey was delicious, tender moist and full of flavour. I used the confit method for the legs which worked well.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Christmas goose and all the…

Christmas goose and all the trimmings we had from Edenmoor (Pipers Farm) was utterly delicious, beautifully packaged and top quality. Highly recommend.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a Christmas ham

We had a Christmas ham , probably the best ever. It was easy to order , arrived as predicted, beautifully packaged. Can’t recommend highly enough.

18 December 2025
Unprompted review

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