Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... See more
Company replied
I popped into the tyre shop today without a booking because I was struggling to remove a szied tyre valve. Luca and Giuseppe were incredibly helpful and friendly from the moment I arrived. Even thoug... See more
Company replied
Went to ETS on Alfreton road Derby on Monday booked the car in for a new front tyre. The price of tyre which also included vat and fitting was such a good price compared to other garages. Service was... See more
Company replied
Company details
Written by the company
Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 25 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Leicester, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.
Eden Tyres & Servicing
Written by the company
- Excellent Customer Service
- As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
- Great Prices
- We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
- 1000's of Tyres at low prices
- We constantly compare our tyre prices to ensure we're offering you the very best deal.
- Highest Quality
- We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
- Book online
- We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
- Castrol Service Plus
- We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.
Contact info
High Holborn Road, Codnor, Ripley, DE5 3NW, Derbyshire, United Kingdom
- customerservices@edentyres.co.uk
- www.edentyres.com
4.9
Excellent
10k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service as always from Mark & the…
Great service as always from Mark & the team. Good communication. Highly recommend
28 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks for your lovely feedback, Nick! Great to hear you’ve had consistent service from Mark and the team - really appreciated 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Always helpful and reasonable on the…
Always helpful and reasonable on the price, I wouldn’t take my car anywhere else.
28 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks for the 5 stars, Max - really appreciate your continued support!
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Had a new exhaust fitted and an MOT
Had a new exhaust fitted and an MOT . Great service as always at a reasonable price. Just the odd advisory on the MOT and have been offered a free health check on the car in around 3 to 6 months which won’t be matched by many garages. Would highly recommend Eden Tyres for peace of mind . Many thanks Mark and Melanie
27 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks for your fantastic review, Mark! Really pleased you were happy with the service, MOT, and follow-up care - great to hear the team looked after you so well 😊👍
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Always professional and as a woman
Always professional and as a woman, I feel I can trust them to be honest and they have always be very reasonably priced. I send my friends and family there. When I got new front Tyres, they were £56 cheaper than any other place. Amazing!
27 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks so much for your lovely review! Really pleased you feel you can trust us and have had consistently great service and value - we really appreciate you recommending us to friends and family 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Five star service!
An efficient, courteous and helpful experience. Highly recommended.
26 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks for the 5 stars, Chris - really appreciate your support! 👍
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Booked in for an MOT.Car went in on…
Booked in for an MOT.Car went in on time no messing about.Staff very polite and friendly Definitely will go back for any other service I need on my car.Would highly recommend.
27 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks for your great feedback, Angela! Really pleased the team got you in and sorted quickly for your MOT - we really appreciate your recommendation 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
I had a great experience with Melton…
I had a great experience with Melton mowbray ETS garage . They identified the problem with my car quickly and explained everything clearly before carrying out the repair. The work was done efficiently, and the car is running perfectly now.
What really stood out was their customer service everyone was friendly, helpful, and genuinely cared about doing a good job. It’s so reassuring to find a garage you can trust. I’ll definitely be coming back and recommending them to others.
27 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks for your lovely review! Really pleased the team could quickly identify and fix the issue for you and that you had a great customer experience - we really appreciate your support 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Usual prompt and efficient service from…
Usual prompt and efficient service from Eden's
18 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks for the 5 stars - really appreciate your continued support! 👍
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
The garage is efficient and staff are…
The garage is efficient and staff are really friendly and helpful.
I would recommend to anyone.
5 star well deserved
26 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Lisa, thank you so much for your kind words! 🌟 We’re thrilled to hear you found our team friendly and helpful. Your recommendation means a lot to us and we look forward to seeing you again!
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Really positive experience
Really positive experience.
Very easy to book
Text reminder for the appointment
Work started at agreed time and car was ready early
Guy on the counter was great with great customer skills.
Can’t really say better than that.
26 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Ted, thanks for taking the time to leave this fantastic review! We’re glad the booking process and appointment ran smoothly, and that our team made the experience a positive one. Your feedback really makes our day!
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Very professional and responsive…
Very professional and responsive replacement tyre service. Hayley’s customer service is 1st class, thank you. I would definitely recommend to any family, or friends.
26 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Rachael, we really appreciate your lovely review! 😊 Hayley and the team are delighted to hear you felt well looked after. Thank you for recommending us to your family and friends – it means a lot!
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Booked car in for mot got a message…
Booked car in for mot got a message when it was complete and ready to collect. Rang up
To ask them to do extra work on my car again few hours later messaged received car is ready to collect. Greeted by helpful happy very busy staff paid my bill and off i went. Cracking service as always keep up the excellent work
26 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Kevin, thanks for the brilliant feedback! We’re so pleased everything was ready quickly and that our team could help with the extra work. We’ll make sure to pass your kind words on – they’ll be very happy to hear them!
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Excellent
Excellent - fast efficient and friendly service for my car. Took it for wheel balancing, they explained report and was able to rectify there and then, all within 30mins. I have a range rover and wouldnt have seen the car for 2 weeks if i would have gone to land rover, even tho i have warranty on it!!!!
23 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi there, thank you for sharing your experience! 🌟 We’re so pleased we could sort your wheel balancing promptly and save you time compared to a dealership visit. Your Range Rover will be in great hands whenever you return!
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Our daughter Rebecca visited week 14 …
Our daughter Rebecca visited week 14 march and had her Peugeot 208 fitted with new brakes and pads, and a couple bits and bobs she said she couldnt fault them.
Today i rang and spoke with a lovely helpful lady (lucy). Needed to get our tyre pressures checked
Again they were superb would def recommend 10/10
Andy W
26 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Andrew, thanks so much for the glowing review! We’re thrilled Rebecca’s Peugeot 208 service went smoothly and that Lucy could assist you with the tyre pressures. We really appreciate your recommendation – 10/10 means the world to us!
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Professional
Professional, polite, efficient.
Other garages should go to ETS for lessons on how to run a business.
Great service. Thanks.
26 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Chris, we really appreciate your feedback! 😊 It’s fantastic to hear you found our service professional and efficient. We’ll keep striving to set the standard for what a garage experience should be!
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Very good service and resolved my tyre…
Very good service and resolved my tyre problem quickly very helpful good customer service
25 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Patricia,
Thank you for your lovely review! We're really pleased we could resolve your tyre issue quickly and that you found the team helpful.
We really appreciate your kind words and hope to see you again in the future 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
tyres
Easy to book, friendly staff and quick service and good price on tyres
25 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Kyan,
Thank you for your review! We're glad you found the booking process easy and that the team provided a quick and friendly service at a great price.
We really appreciate your feedback and hope to see you again soon 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Tyre and pressure monitor problems
Ive been using Eden tyres for years for all my car and van troubles, yet again they quickly sourced the problems and dealt with them fast and efficiently. And great value service. Keep up good work.
25 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Dominic,
Thank you for your continued loyalty - it really does mean a lot to us! We're so pleased we could once again get everything sorted quickly and efficiently for you.
We appreciate your kind words and look forward to helping you again in the future 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
Very good and helpful as always
Always sort me out very helpful and reasonable prices
25 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Ethan,
Thank you for your review! We're really pleased to hear the team are always able to help and provide a good service at a reasonable price.
We appreciate your support and look forward to seeing you again 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
First time visit to ETS
First time visit to ETS with my motorhome for an MOT. Conducted with no fuss on time. Very polite and professional counter staff, even remembered my first name. Will be returning in future.
24 March 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi David,
Thank you for choosing us for your first visit and for your lovely feedback! We're really pleased everything ran smoothly and that the team made a great impression.
We look forward to welcoming you back again in the future 😊
Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.