EdPlace Reviews 848

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers find the platform to be an excellent learning tool, appreciating the clear explanations of concepts and the challenging questions. They highlight its ease of use, the good range of resources across subjects, and its effectiveness in boosting children's confidence and supporting independent learning. People also find the content to be of high quality, with lessons that are easy to manage and engaging for children. However, some people were dissatisfied with the subscription model and reported issues with customer service, including unaddressed inquiries. There were also concerns regarding the user experience, with some finding the interface confusing, assignments not registering as completed, and the recommended assignment feature not working as advertised. A few other people also felt that some questions were unclear, badly designed, or had incorrect answers marked as wrong, and noted difficulties with the search function and the lack of a dark mode.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the platform as easy to... See more

Product

Reviewers highlight positive aspects of the product, with many praising it as an excellent learning tool for... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report a lack of response from customer... See more

Subscription

Users describe negative interactions with subscription. Many customers express disappointment with the annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edplace helped my grandaughter when she couldn't attend school due to severe anxiety. She felt included knowing that she was able to study English, Maths and Science. It gave her a routine and helped... See more

Company replied

Rated 5 out of 5 stars

Great lessons easy to manage for my 11 years old son. Easy to understand. A lot of assessments to assign.

Company replied

Rated 5 out of 5 stars

I like how it explains concepts before it delves into the questions and I like how the questions are challenging no matter the age or grade.

Company replied

Rated 5 out of 5 stars

Could do with a mid week report just as a extra push to help busy parents like myself keep on track

Company replied


Company details

  1. #118 of 126 best companies in Educational institution
  2. #28 of 30 best companies in Educational Supply Shop
  3. #10 of 11 best companies in Educational testing service
  4. #115 of 129 best companies in Software company
  5. #7 of 7 best companies in Study at home school

Written by the company

EdPlace is an online educational resource provider designed to help parents, teachers and tutors support children throughout their education journey in English, maths, science and 11+ preparation for students in Year 1 to GCSE. Every resource on our platform is written by teachers, with five or more years experience, for students, to support the learning process that takes place in school and at home. Our thousands of resources in Key Stage 1- 3 are fully aligned to the requirements of the National Curriculum, and at GCSE and 11+, we cater to the specifications of all major examination boards (OCR, Pearson EdExcel, AQA, Eduqas, CEM and GL). Students can access resources at any time, via our website or iOS and Android apps, to ensure that learning really can take place whenever and wherever students choose. We believe that every parent and educator should have access to top-quality educational resources to enable children succeed. If used regularly, EdPlace students make on average 50% more progress in a school year compared to their peers - now that's smart learning!


Contact info

3.7

Average

TrustScore 3.5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

After deciding to home school this was…

After deciding to home school this was a perfect solution to my 15yr old to continue learning easily.
Would highly recommend for home learning

19 April 2024
EdPlace logo

Reply from EdPlace

Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Great!

I would definitely recommend Ed place.

1 March 2024
EdPlace logo

Reply from EdPlace

Hi Steve,
We are really pleased that you'd recommend EdPlace. If there is anything we can do for you, just let us know at help@edplace.com. Have a wonderful day

Rated 5 out of 5 stars
EdPlace logo

Reply from EdPlace

Hi Lisa,
Thank you so much for your review. It means the world to us that your daughter loves it.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

My child finds using ed place so easy…

My child finds using ed place so easy and helpful

1 March 2024
EdPlace logo

Reply from EdPlace

Hi Colleen,
Thank you so much for your review. we are glad to hear your child is finding EdPlace easy & Helpful. We hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

My child seems to enjoy it

My child seems to enjoy it. Good feedback given from website too.

8 March 2024
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Reply from EdPlace

Hi K Bray,
We are really pleased that you’re enjoying using the website. If there is anything we can do for you, just let us know at help@edplace.com. Have a wonderful day!

Rated 5 out of 5 stars

My daughter enjoys learning on edplace…

My daughter enjoys learning on edplace as she is able do tests.
I love the updates it provides for parents too on their progress.
And we are finding she is progressing much more than her friends at mainstream school

1 March 2024
EdPlace logo

Reply from EdPlace

Hi Hayley,
Thank you for your kind words. We’re so happy to hear of the progress your child is making with our activities, especially that she can do tests! We hope that we continue to exceed your expectations.
Keep up the great work at your end!
All the best,
The EdPlace team

Rated 3 out of 5 stars

User friendly for kids.

User friendly for kids.
More daily worksheets will be helpful especially for Math.

8 March 2024
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Reply from EdPlace

Hi May,
We are happy to hear that you find our resources user-friendly. We want you to have the best experience possible and your feedback will help us to improve moving forwards. Please do reach out to our friendly support team at help@edplace.com for more advise on Maths activities if you need more assistance.
All the best
The EdPlace team

Rated 5 out of 5 stars

My child is home schooled

My child is home schooled. Sometimes she needs to work alone and EdPlace is great. I love that i can set her work and when I am away I receive updates on the app as does her work.

8 March 2024
EdPlace logo

Reply from EdPlace

Hi Gail,
Thank you so much for your review.
It fills us all with so much joy to know how well your child is doing homeschooling with EdPlace. We’re also glad that you find the updates useful. We are here to help every step of the way.
All the best,

EdPlace Team

Rated 4 out of 5 stars

Amazing app

Amazing app, easy to use for both parent and student, wide range in all 3 subjects with clear examples and explanations. My only criticism would be that I would be better if you could automatically see what tasks your child has already completed (ie a red dot 🔴 on the completed ones when browsing ) without having to scroll through a long list of completed tasks. I am new so might be missing something. Overall 9.5/10

1 March 2024
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Reply from EdPlace

Hi Clair, 

 

Thank you for your valuable praise,
It's so great to hear that you and your child are enjoying the website/app and we hope this continues. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs, so your feedback on completed tasks has been noted.
Keep up the hard work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

My son chooses ed place over other…

My son chooses Edplace over other learning activities. It's so easy to use and the explanations when you get a wrong answer helps him to realise what he did wrong so he understands more quickly. Would definitely recommend.

9 February 2024
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Reply from EdPlace

Our entire team loved reading your review, Kerry, thank you for your kind words! Keep up the good work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Great

Not
Long join ed place to help with homeschooling my son and already I see an improvement in his work thanks ed place

2 February 2024
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Reply from EdPlace

Hi Stacey,

This is fantastic! 
We’re really happy to hear how useful you find our resources and it's wonderful to hear that you've seen an improvement already!  We hope that we continue to exceed your expectations.  If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team

Rated 5 out of 5 stars

A very helpful home learning tool.

My son has found Ed place a great home learning tool. It’s easy to use and the feedback you get as a parent is very useful. It’s great to see what subjects need any extra work in and then just assign relevant worksheets.

26 January 2024
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Reply from EdPlace

Hi Abigail, 
Thank you so much for your review. 
It fills us all with so much joy to know that your son has found this a great home learning tool. The teacher feedback and being able to assign are features we love, so we're happy you find them useful. We’re here to help you every step of the way of your son's learning journey. 
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Easy to use

Easy to use. Everyone is friendly

19 January 2024
EdPlace logo

Reply from EdPlace

Hi Millie, 
 
We are so happy that you’re enjoying using the website/app. Thank you for saying we are friendly, we do love to make all our customers feel welcome here at EdPlace. If there is anything we can do for you, just let us know at help@edplace.com. Have a wonderful day!

Rated 4 out of 5 stars

I used Ed Place when I homeschooled my…

I used Ed Place when I homeschooled my granddaughter while her mother was away and found it to be very helpful with her education, espescially Maths which is her weak subject.

19 January 2024
EdPlace logo

Reply from EdPlace

Hi Rosalie,

Thank you for your kind words. It really means a lot to us that you have found our website to be so helpful for your granddaughter's learning at a time when you required support.  We’re here to help and support you every step of the way and hope we continue to do so! 

All the best, 
The EdPlace team

Rated 5 out of 5 stars

Great for home learning

I have just started home learning for my 12 year old daughter and Ed place has been a great start for us! There are a broad range of topics assigned each day, in English, Maths and Science to work through and help in understanding the answers required.
You can easily check their progress daily if required and you receive weekly updates on their progress by email.
I would recommend Ed Place to anybody home schooling or as extra learning if attending a school. It gets 5 stars from me!

12 January 2024
EdPlace logo

Reply from EdPlace

Hi Melanie,

This is fantastic! 
We’re really happy to hear how useful you find our resources and how useful you find the option to check you find the weekly updates. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team

Rated 4 out of 5 stars

Great app

We have just started to homeschool my daughter and this app has been a life saver. You can do either the school curriculum or create your own or do a mix of the two.
There are so many different topics. Worth the money and easy to keep track on what your child is doing.

12 January 2024
EdPlace logo

Reply from EdPlace

Hi,

Thank you so much for your feedback.
It's so great to hear that your daughter is enjoying the app and we hope this continues. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs so it's wonderful to hear you are finding the flexibility and variety of topics so useful!
Keep up the hard work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Great App

Everything is great.The learning became more fun and interactive. One thing which I don't like is that the activities don't get marked that you did them,so I have to mark on a paper what questions my child did already and which have to be done.

5 January 2024
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Reply from EdPlace

Hi Nadejda,

We are happy that you find everything great and interactive. Although sorry to hear that you’ve had difficulty with marking. Please contact our support team at help@edplace.com to provide us with further information and we will be very happy to look into this further.
All the best,
The EdPlace team

Rated 3 out of 5 stars

I am giving this because

I am giving this because, my child wrote the right answer and they said it is wrong. Additionally if the answer is not simplified in maths(fraction) it is wrong.
You also need to start mixing the question, because, if I want to do the task again, it would be the same question. SO PLEASE MAKE IT BETTER!

7 December 2023
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Eliza, 
We’re sorry to hear that you’ve had difficulty with our automatic marking.  Please contact our support team at help@edplace.com to provide us with further information on the activity and we will be very happy to look into this further. 
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Your child gets control

It’s great that my daughter has the opportunity to practice work from her current year, but is also easily able to have a go at work for the next year up and above that too.

1 December 2023
EdPlace logo

Reply from EdPlace

Hi Mommi Dearest,
We’re really happy to hear how useful you're finding access to all year groups on the EdPlace platform; it's a great way to help your child with topics that may require a recap or challenge them with something new.  We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,
The EdPlace Team

Rated 5 out of 5 stars

Very helpful

8 December 2023
EdPlace logo

Reply from EdPlace

Hi There, 
We are really pleased that you find EdPlace helpful, we want to continue exceeding your expectations. If there is anything we can do for you, just let us know at help@edplace.com. Have a wonderful day
The EdPlace Team

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