EdPlace Reviews 848

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers find the platform to be an excellent learning tool, appreciating the clear explanations of concepts and the challenging questions. They highlight its ease of use, the good range of resources across subjects, and its effectiveness in boosting children's confidence and supporting independent learning. People also find the content to be of high quality, with lessons that are easy to manage and engaging for children. However, some people were dissatisfied with the subscription model and reported issues with customer service, including unaddressed inquiries. There were also concerns regarding the user experience, with some finding the interface confusing, assignments not registering as completed, and the recommended assignment feature not working as advertised. A few other people also felt that some questions were unclear, badly designed, or had incorrect answers marked as wrong, and noted difficulties with the search function and the lack of a dark mode.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the platform as easy to... See more

Product

Reviewers highlight positive aspects of the product, with many praising it as an excellent learning tool for... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report a lack of response from customer... See more

Subscription

Users describe negative interactions with subscription. Many customers express disappointment with the annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edplace helped my grandaughter when she couldn't attend school due to severe anxiety. She felt included knowing that she was able to study English, Maths and Science. It gave her a routine and helped... See more

Company replied

Rated 5 out of 5 stars

Great lessons easy to manage for my 11 years old son. Easy to understand. A lot of assessments to assign.

Company replied

Rated 5 out of 5 stars

I like how it explains concepts before it delves into the questions and I like how the questions are challenging no matter the age or grade.

Company replied

Rated 5 out of 5 stars

Could do with a mid week report just as a extra push to help busy parents like myself keep on track

Company replied


Company details

  1. #118 of 126 best companies in Educational institution
  2. #28 of 30 best companies in Educational Supply Shop
  3. #10 of 11 best companies in Educational testing service
  4. #115 of 129 best companies in Software company
  5. #7 of 7 best companies in Study at home school

Written by the company

EdPlace is an online educational resource provider designed to help parents, teachers and tutors support children throughout their education journey in English, maths, science and 11+ preparation for students in Year 1 to GCSE. Every resource on our platform is written by teachers, with five or more years experience, for students, to support the learning process that takes place in school and at home. Our thousands of resources in Key Stage 1- 3 are fully aligned to the requirements of the National Curriculum, and at GCSE and 11+, we cater to the specifications of all major examination boards (OCR, Pearson EdExcel, AQA, Eduqas, CEM and GL). Students can access resources at any time, via our website or iOS and Android apps, to ensure that learning really can take place whenever and wherever students choose. We believe that every parent and educator should have access to top-quality educational resources to enable children succeed. If used regularly, EdPlace students make on average 50% more progress in a school year compared to their peers - now that's smart learning!


Contact info

3.7

Average

TrustScore 3.5 out of 5

848 reviews

5-star
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1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is excellent value for money

This is excellent value for money all three core subjects Maths, English, and the three sciences covered. I'm homeschooling and child now in year 7 so this is very helpful!

6 September 2024
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Reply from EdPlace

Hi Gem, 

Thank you so much for your review. Your feedback makes us smile and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

I use this to home educate my daughter

I use this to home educate my daughter, find it so useful

30 August 2024
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Reply from EdPlace

Hi Dani, 
 
We are really pleased that you’re enjoying using the website/app to homeeducate your daughter.  If there is anything we can do for you, just let us know at help@edplace.com. Have a wonderful day!

Rated 5 out of 5 stars

Really good website with perfect amount…

Really good website with perfect amount of instruction and questions.

9 August 2024
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Reply from EdPlace

Dear Mel,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations.

All the best,
The EdPlace team

Rated 5 out of 5 stars

Your explanation of teaching is so…

Your explanation of teaching is so superb. My children can understand easily. I want to say 1 more thing if possible can you arrange for the worksheets as well.
Thanku

9 August 2024
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Reply from EdPlace

Dear Farah,
This is fantastic!
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help in regards to worksheets, please email us at help@edplace.com and we will be happy to help.
All the best,
The EdPlace team

Rated 5 out of 5 stars

I have 4 children all at different…

I have 4 children all at different ages. This is brilliant for them. It's made learning fun they all enjoy doing it cos if they find maths a bit hard they can drop down a year and do that work and then try their level again. I would recommend this for any parent who's children maybe struggling at school as this can be done in the holidays or whan they are home sick. It really keeps their minds busy and it's great to see how much they know.

5 July 2024
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Reply from EdPlace

Hi Michelle,

We’re really happy to hear how much your children are enjoying the EdPlace app. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team

Rated 5 out of 5 stars

Excellent Home Ed resource for working parents

If it wasn't for Edplace I would not have been able to support my Son with Home Ed whilst he recovered from anxiety after Covid as myself and my Husband work full time. He used a different system when he was under school and this was glitchy and interrupted his learning. Edplace is easy to navigate and follows the national curriculum and also has topic work. We have never had a glitch in the year we used it and it offered a broad range of questions. If ever I had to contact the support team in the early days while we were getting used to it, they were always, prompt, patient and helpful. Having done a lot of research on home ed resources before my Son left school I found this to be the most value for money and the most relevant with lots of exam board questions and practice papers to use. Reporting is also great for local authority report requests you can download their progress at any time into an Excel file which shows their progress. Thank you Ed Place for enabling Home Ed to be such a success for the core subjects

22 July 2024
Unprompted review
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Reply from EdPlace

Hello Julie, That's so awesome!
It's incredibly rewarding to know that EdPlace has been a reliable and effective tool for your family. Your feedback about our support team, platform usability, and comprehensive content is invaluable to us. We're committed to continuously improving our service, and your positive comments inspire us to maintain our high standards.
Thank you again for choosing EdPlace and for taking the time to share your story. We wish your son continued success in his studies.
All the best!

The EdPlace team

Rated 5 out of 5 stars

Fantastic educational platform

Fantastic educational platform, prepared in easy way, according curriculum.
Thank you

12 July 2024
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Reply from EdPlace

Thank you for your lovely feedback. We're here to help and support your child's learning journey every step of the way.
Keep up the great work at your end!
All the best,
The EdPlace team

Rated 1 out of 5 stars

Not good for grammar test preparation

Trying a few learning tools and of all the ones I have tried so far this is about as bad as it gets.

My main aim from this is to prepare my children (twins) for the grammar school test. So I am not home schooling, and I am not a teacher, professional or otherwise, familiar with the curriculum and nor do I have the time or expertise to get to grips with it. If your situation is the same as mine then you will not find EdPlace helpful.

Firstly, I have more than one child. The free option, at least, doesn't allow me to add an extra child, I am assuming the paid version does. If the idea is to give me an idea of what to expect then it has already failed.

Secondly, there is an overwhelming amount of material of different forms. It is confusing. I am a busy parent, not a teacher. I want the tool to guide my child through the lessons, not for me to have to create their learning journey for them.

Also, I have specified the age and year of my child so why even litter my experience with material for other ages and years? The interface is over-engineered.

But the worst thing is that some of the answers are just incorrect! I am degree educated with an A level in Maths.
I had to report a few that I double checked after my children questioned them.

And that's the thing - my children were not impressed. Atom Learning seems better but is far more expensive. This one is £25/month for a 'family' (I'd hope that allows you to add more than one child). I wouldn't even use this if it were free.

Which begs the question - who on earth is giving this product good ratings?

16 July 2024
Unprompted review
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Reply from EdPlace

Hi Tarun,
We’re really sorry to hear that you haven’t enjoyed your introduction to EdPlace. Please do reach out to our friendly support team at help@edplace.com to provide us with more information. We want you to have the best experience possible.
All the best and we hope to be able to support you again in the future,
The EdPlace team

Rated 4 out of 5 stars

Great help for my daughter who's…

Great help for my daughter who's currently home schooling

5 July 2024
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Reply from EdPlace

Dear Mason,

This is fantastic!
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team

Rated 5 out of 5 stars

So far my daughter has found it easy to…

So far my daughter has found it easy to use and it’s highlighted areas we need to focus on and help.

5 July 2024
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Reply from EdPlace

Dear Theresa,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations.

All the best,
The EdPlace team

Rated 3 out of 5 stars

Not sure, undecided if worth the money

Not sure if this is going to be a resource that I use often with my son. He’s a visual learner and prefers to watch a short demonstration video before attempting (in particular) mathematical questions. He can quickly get frustrated if he’s getting the answers wrong and wants to give up too easily especially if he doesn’t grasp what he’s supposed to be doing.
If I’m missing something in regards of short accompanying videos to go with the different tasks then please can you point me in the right direction. There’s free resources with short videos alongside mathematical questions which may better suit my son. It’s a shame because the literacy isn’t bad on EdPlace but is it worth paying just to use for English… I’m not honestly sure? 🤔 I’m still undecided about this resource and not been using it for very long, hence the three stars.

12 July 2024
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Reply from EdPlace

Hi Michelle,

Thank you for your valuable feedback.  At EdPlace we offer thousands of activities that are designed to introduce and revise concepts and then offer the student the chance to practise what they've learnt in order to build confidence and effectively improve progress.  However we do appreciate that all students learn differently and it is important to find the right support that suits your child's individual learning style.  If we can be of any assistance in how best to make the most of your subscription please do 
contact our support team at help@edplace.com and we would be happy to help further.

All the best,
The EdPlace Team

Rated 5 out of 5 stars

easy to navigate

easy to navigate

12 July 2024
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Reply from EdPlace

Hi Adrian,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations.
If there is anything we can do for you, just let us know at help@edplace.com.

All the best,
The EdPlace team

Rated 5 out of 5 stars

Great system and easy to use

Great system. Easy to use for the child and very informative in the parent reporting. As a parent I can see exactly what’s been completed, results of each test including actual answers, so I can assess where she needs some extra help.

5 July 2024
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Reply from EdPlace

Hi Nicola, 

This is fantastic! 
We’re really happy to hear how useful you find the parent reports and that it's helping you assess where your child needs additional help. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).

All the best,
The EdPlace team

Rated 4 out of 5 stars

Explanations by teachers for wrong answers

Explanations by teachers for wrong answers.
Clear user interface.
Weekly progress report.

7 June 2024
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Reply from EdPlace

Hi Kaiser,
Thank you for your valuable feedback. We are really pleased that you’re enjoying the different features of our website. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Edplace is a great resource

Edplace is a great resource, after deregistering my 13 Yr old from school. It is straightforward to set up and my child enjoys the learning in our home environment.
Edplace send useful emails everyweek to show the progress and you can also keep an eye on the activities completed and scores achieved (just to make sure they're on track or not). I personally can see an improvement in the 4 weeks she's been using Edplace. Would definitely recommend 👌.

7 June 2024
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Reply from EdPlace

Hi MC, 
This is fantastic! 
We’re really happy to hear how useful you find our resources since you started learning at home. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team

Rated 5 out of 5 stars

Thank you EdPlace

I’ve recently taken my 13 year old out of school to homeschool her. EdPlace has really helped to provide us with up to date math, English and science. I will continue to use EdPlace right up to her GCSE’s. I would recommend to any parent who is looking for home education support. Well done to EdPlace for what they offer

7 June 2024
EdPlace logo

Reply from EdPlace

Dear Miss Burns, 
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations whilst you homeschool your daughter. Your recommendation warms our heart, just know we are here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Absolutely amazing my 2 girls love it 😀

Absolutely amazing my 2 girls love it 😀

3 May 2024
EdPlace logo

Reply from EdPlace

Hi Joanie
This is amazing! 
Thank you for sharing your feedback with us.  We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 4 out of 5 stars

Seems my daughter is getting on well…

Seems my daughter is getting on well with it

3 May 2024
EdPlace logo

Reply from EdPlace

Dear Kelly,

Thank you for your valuable feedback and it's great to hear that your daughter is enjoying the website/app and we hope this continues.  

We’re here to help and support you and your child every step of the way. If you need any help at all, just email us at help@edplace.com (mailto:help@edplace.com). 

All the best, 
The EdPlace team

Rated 5 out of 5 stars

Edplace is easy use and navigate my…

Edplace is easy use and navigate my child is making progress after missing alot of education

19 April 2024
EdPlace logo

Reply from EdPlace

Thank you for your lovely feedback. We’re so happy to hear of the progress your child is making with our activities especially after missing a lot of education. We hope that we continue to exceed your expectations. 
Keep up the great work at your end!
All the best, 
The EdPlace team

Rated 5 out of 5 stars

My two boys are home schooled and they…

My two boys are home schooled and they Injoy working on this app

19 April 2024
EdPlace logo

Reply from EdPlace

Hi Lindsey

We’re really happy to hear how much your boys are enjoying the EdPlace app. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team

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