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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the luxurious and niche brands available, as well as the excellent sample service that allows them to try fragrances before committing to a full bottle. People frequently commend the fast and reliable delivery service, often noting that orders arrive sooner than expected. The service is also highly appreciated for its personal touches, such as beautiful packaging, handwritten notes, and complimentary samples and treats, which make the experience feel special and thoughtful. However, some customers experienced issues with delivery, citing instances where couriers failed to deliver or packages were delayed. A few other people also felt that the quality of some sample sprayers was poor, with some being faulty and causing leaks, leading to dissatisfaction with the product's functionality.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and variety of niche... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight the quick shipping, with... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the premium products, noting... See more

Based on these reviews

Rated 5 out of 5 stars

I love ordering samples from Edulge! It feels like such a treat because they package with such care in beautifully presented gift boxes. I ordered a ridiculous amount of samples on Black Friday and as... See more

Rated 5 out of 5 stars

The one reliable online store that stocks fragrances that do not fit the norm of the High Street. The availability of sample packs make finding new styles much more doable without the risk of wasting... See more

Rated 5 out of 5 stars

I've placed several orders with Edulge now. They have genuine niche perfumes at reasonable prices. What make Edulge stand out is their customer service. They always go the extra mile, from the... See more

Rated 5 out of 5 stars

I treat myself to Edulge shopping from time to time. It’s a bit on the pricey side, but you get what you’re paying for: it’s a truly state of art experience for “frag heads”, like me. The choice featu... See more


Company details

  1. #6 of 109 best companies in Perfume store

Written by the company

The British destination for curated niche fragrances for those seeking authentic, rare, individual scents. Official stockists of Kilian, Atelier Cologne, Trudon, Giardini di Toscana, Floris, Juliette Has a Gun, Edeniste, Etat Libre D'Orange, Sana Jardin, Caron, Histoires De Parfums.


Contact info

4.9

Excellent

TrustScore 5 out of 5

741 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars!!

Shipping was super fast, and the packaging absolutely gorgeous!! aaand they added some extra samples for me! thank you, thank you, thank you!!
will definitely purchase from Edulge again :)

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

I love edulge , the best website to order your perfumes from , and the hand written message and chocolate is amazing

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised edulge

Not yet tried my samples yet but was pleasantly surprised by the edulge packaging which my samples came really nice. I also found a cheeky Halloween chocolate and a free sample
Delivery was really quick too
Handwritten note was a nice touch too
Thanks

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast service. Beautifully packaged.

The website was easy to use and delivery was very fast. Beautifully packaged. I would definitely recommend to friends. I don’t know what the perfumes are like yet but I love that I can try these samples before I buy as I am very fussy about perfume. This means I can see how my skin reacts to each them. Thank you.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Packaging was great with cute little note and some free gifts inside my order. The perfume smells heavenly. I love the product I purchased and the service i received was top notch. Thank you.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

My first order and I am super…

My first order and I am super impressed. Speedy delivery, well packaged and small touches like hand written notes and sweet extras makes this feel like a luxury experience and I haven't even bought a full bottle yet! Can't wait to decide on my first niche perfume and place my next order.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

will be purchasing from edulge again

i have ordered from edulge multiple times now and each time has been perfect. the perfumes are posted very quickly and arrive super fast too, with a little handwritten thank you note, a little packet of sweets and a complimentary sample. i recently ordered a bottle of perfume that unfortunately arrived smashed, i got in touch with their customer service and by the next day i had recieved a new bottle which had been packaged extra safely with a couple of free samples of my choice thrown in too. all in all i will definitely be purchasing from edulge again and i am very impressed with their service and range of scents.

3 October 2025
Rated 5 out of 5 stars

Great service from Edulge

Great service from Edulge. Super quick to send the order out and although there was a small issue (not their fault, it was with the manufacturer), they were really quick to help resolve. Highly recommended.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Edulge

Amazing experience with Edulge. Purchased a bottle of Bianco Latte for almost £15 less than retail. This is a fragrance that is rarely discounted so very good value for money. Shipping was fast and arrived much earlier than expected. Packaging was also very nice; Edulge gave me 2 free samples, a piece of chocolate and a handwritten thank you card.

12 October 2025
Unprompted review

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