I love ordering samples from Edulge! It feels like such a treat because they package with such care in beautifully presented gift boxes. I ordered a ridiculous amount of samples on Black Friday and as... See more
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Company details
- #6 of 109 best companies in Perfume store
Written by the company
The British destination for curated niche fragrances for those seeking authentic, rare, individual scents. Official stockists of Kilian, Atelier Cologne, Trudon, Giardini di Toscana, Floris, Juliette Has a Gun, Edeniste, Etat Libre D'Orange, Sana Jardin, Caron, Histoires De Parfums.
Contact info
2nd Floor, Berkeley Square House, W1J 6BD, London, United Kingdom
- 02033976641
- customercare@edulge.com
- www.edulge.com
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Absolutely amazing customer treatment
Absolutely amazing. I received an unexpected gift from Edulge. So kind of you. It has the best customer service and such a great way to deal with customers and a special feature are always tge handwritten notes. Truly outstanding .
Amazing company
The best company I have ever ordered fragrances from!!!? Amazing collection Free samples and lovely personalised message. I will always check edulge first to see if they stock any fragrances I want in the future :)!
Great selection of luxury niche fragrances
Purchased a full bottle of Skin Musk and Dubai Musk along with some sample fragrances I wanted to test. The range of luxury niche fragrances is really interesting and obviously very carefully curated. The pick and mix discovery sample set is a great idea. Delivery was super quick and the goods were well packaged. I really like this company! Highly recommended.
Amazing customer service!
Edulge's customer service and appreciation are among the best, if not the best, in the industry. My orders always shipped on time with great packaging.
I ordered the Dubai Musk and received…
I ordered the Dubai Musk and received it within a few days 👏👏 it was very nicely packed and a hand written card (nice touch) I would definitely recommend Edulge great customer service 💪
TOP TOP COMPANY ORDERD WED CAME THUR…
TOP TOP COMPANY ORDERD WED CAME THUR FREE DELIVERY SAMPLES WELL PACKED AND A HAND WRITTEN THANK YOU CARD IS NICE GESTURE 👌👌👌
Excellent company
Excellent company, fast free delivery and very well packaged and quickly answered all my questions.
Very happy
Very quick delivery, well packaged and they included a free sample and a hand written note. I'll be using them again.
Favourite place to shop perfume ❤️ all…
Favourite place to shop perfume ❤️ all orders are packed with care, little pouch of samples and a handwritten note 🥰
Great customer service
Great customer service. Claire kept me informed of the availability of a fragrance. Excellent communication from Claire and Sophie.
Cannot recommend enough!
So good! Delivery was quick and exactly what I ordered. They also leave handwritten notes which is so cute.
Really recommend, I ordered multiple samples then went back and bought the full size of my favourite. Such a great service if you’re interested in more niche brands that aren’t in store in the UK.
Fantastic company
Fantastic company! So helpful and fast at responding. I had an issue with a fragrance arriving broken and empty and they replaced straight away with next day delivery. Very happy and look forward to purchasing again from you
I’ve made a few purchases from Edulge…
I’ve made a few purchases from Edulge now. Their sample boxes are beautifully presented, the sample bottles are glass with a great atomiser. They have added a free sample or 2 each time I place an order which I love as twice now they have included fragrances I would never have chosen. I’ve loved both so much that I will be making future purchases of full size bottles. Could recommend Edulge more highly to anyone interested in trying or buying full size bottles of niche perfumes.
Great variety of brands and amazing…
Great variety of brands and amazing customer service! The last order I made turned out to be out of stock but Claire reached out immediately to discuss the options. When the order arrived, she has included complimentary set of samples. This was my second time ordering from them and everything is always nicely packaged with handwritten note - they are the best! Highly recommend getting their sample sets as they have many interesting brands that you cannot find easily in the UK!
The best!
I love shopping with Edulge! I placed my order Friday evening and it was delivered on Sunday! Complimentary samples, a chocolate and a personalised card are such a nice touch... Thank you for this wonderful experience!
Outstanding service
Outstanding service. This company provides a great traditional personal touch to their communications with customers, responding to any queries with professionalism and care. They're fantastic, the sort of store we need more of. I've bought from them several times and will continue to do so. Thanks to everyone at Edulge.
Exceptional Service
I genuinely cannot recommend Edulge enough. Excellent automated communication throughout the delivery process, such friendly staff, and extremely thoughtful extras with full-size purchases. Packaging is also consistently sturdy and neat which is very much appreciated with the commonality of damaged and/or carelessly handled packages from many companies.
Great company for fast deliveries and feeling appreciated as an individual customer.
Great Prompt Service as always
Great Prompt Service as always. Great selection to choose from
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