EE Renewables Reviews 

257
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and efficiency, highlighting their pleasant and helpful demeanor during installations. The service provided is frequently described as brilliant and faultless, with many appreciating the smooth process from initial survey to aftercare. Excellent customer service is also commended, noting prompt communication and responsiveness. People are particularly impressed with the quality of work, as installations are completed efficiently and tidily, with systems functioning perfectly. Many customers highlight that everything happened as arranged and on time, reinforcing trust and professionalism.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, often describing it as efficient, professional, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting outstanding... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction with the performance... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such professional and knowledgeable staff. We have been disappointed with our solar panels (installed by a different company). EE Renewables have been helping us out. We've met two of their staff... See more

Company replied

Rated 5 out of 5 stars

From start to finish, EE Renewables have been amazing! The team who fitted the system were so professional. Carl, Cary and Reece all had a 'can do' attitude and the whole installation was carried out... See more

Company replied

Rated 5 out of 5 stars

Doug has been out twice now to fix our solar system. On the first visit he correctly diagnosed the problem and raised the ticket to have a new inverter installed, and on the return visit he has today... See more

Company replied

Rated 5 out of 5 stars

The installation team turned up on time and didn't waste any time getting straight to work. They were happy to answer any questions and were clear when power would be out and worked around our needs.... See more

Company replied


Company details

  1. Solar Energy Company
  2. Electric vehicle charging station
  3. Energy supplier
  4. Green energy supplier
  5. Solar Energy Contractor
  6. Solar energy equipment supplier

Written by the company

Established in the south for more than a decade as independent green home energy experts, we are trusted specialists in solar panel installations, air source heat pumps, battery storage and electric vehicle charging. The friendly, knowledgeable experts in our Hampshire-based family-run team offer homeowners straightforward advice that can help cut or even eliminate monthly home energy bills. We’re also a trusted provider to commercial customers. MCS accredited and NICEIC approved. Members of the Competent Persons Scheme, Renewable Energy Consumer Code, CTSI Trading Standards approved code, and Trustmark.


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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4.9

All reviews

(257)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many thanks for the swift and smooth…

Many thanks for the swift and smooth installation of a new battery connected to our solar panels. Your support and guidance throughout the process and ongoing is much appreciated.

4 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Chris,

Thank you for the positive feedback, it's greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

We are really happy with our spolar…

We are really happy with our solar panels, which are generating power for us even in winter, and have significantly lowered our electric bill. EE renewables were suggested as part of the solar together wiltshire scheme, and I am very happy with the install and performance.

12 December 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Hannah,

Thank you for the positive feedback, it is greatly appreciated. It's great to hear that your bill has significantly dropped even in the winter months!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Efficient and professional

From the initial survey to the final installation the project was completed in a very professional and timely manner. All communications were clear and precise with prompt supply of the associated documentation. Very pleased with the service provided by EE.

6 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Alan,

Thank you for the positive feedback, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Efficient, friendly and helpful

The team from EE Renewables were very efficient, friendly and helpful. I am now enjoying the benefits of my own solar power.

27 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Judy,

Thank you for the positive feedback, we are lucky to have such great engineers as well as office staff.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent professional and did what…

Excellent professional and did what they promised. They arrived on time in freezing weather and everyone of team friendly and helpful. I cannot thank them enough

7 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi John,

Thank you for the positive feedback!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Superb operation for getting started on solar

We were directed to EE by the solar together scheme in Somerset. From the start communication was clear, pleasant and prompt. The surveyor for the solar really knew his job, was very engaging and responded straight away to our subsequent questions and changes ( we kept upping the number of panels). It was great to see a quote significantly below previous ones.The installation was done with a short lead time and was done both quickly and well, in about 6 hours. The electrician routed the cables so they weren’t obtrusive and the panel installers were very tidy and precise. After the start we have had some great help getting used to using the system ( and also from Octopus) and we have been pleasantly surprised at the immediate impact on our electric bills. We really hadn’t appreciated it doesn’t need blazing sunshine to work and we had some zero cost days almost straight away in February. Delighted we’ve taken the plunge and can think of no better partners to start our solar journey with.

14 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Carole,

Thank you for the positive feedback, we are lucky to have great surveyors who have a clear understanding of the needs for each customer.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

V easy and smooth process and…

V easy and smooth process and installation from EE renewables. All of the people I spoke to were Knowledgable, receptive and responsive to questions.
The installation went very well although the scaffolders didn't turn up on the day they were meant to (separate company to EE)
Just note that the waiting time for installation may be long due to the demand for Solar at the moment
I'd happily recommend EE, my system is performing better than expected, my electricity bills have dramatically dropped.

7 March 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Kevin,

Thank you for the positive feedback, we pride ourselves on a smooth and enjoyable journey, so thank you for highlighting this! The winter months tend to be the busiest so thank you for your patience during this time, we have recently recruited additional teams to reduce lead times to 2-3 weeks currently.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent experience with EE Renewables

We have had our solar panels installed for about 5 weeks now and have felt the benefit almost immediately with reduced electric cost (44% in February).

EE Renewables have been brilliant and helpful throughout from start to finish from the quote to installation and setup and yes paying the invoice.

5 March 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Ian,

Thank you for the positive feedback, it's great to know that you are reaping the rewards of Solar from the get go!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

We found that EE Renewables were an…

We found that EE Renewables were an extremely efficient and reliable company. Very pleasant office staff and the installer Owen and Connor the electrician were extremely efficient ,it was a pleasure having them on site . We would recommend the 100%++

11 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Peter,

Thank you for the positive feedback, we will pass this onto the team!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

This was an excellent service from EE…

This was an excellent service from start to completion. The survey was thorough, scaffolding erected on time and swiftly and the installation was surprisingly swift and efficient. Once installed a very thorough explanation was given as to functionality and the monitoring package was installed and explained on my iPad. An excellent experience over all.

12 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Michael,

Thank you for the positive feedback, all of our employees do their upmost to ensure that you go away fully satisfied having a positive solar journey.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Very responsive and proactive in…

Very responsive and proactive in dealing with an issue with our app. Great client service.

17 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Richard,

Thank you for the positive feedback!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Good job all round

This was a very smooth installation job from beginning to end; efficient and courteous service from all concerned.

15 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Piers,

Thank you for the positive feedback.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

A great team with great installation.

Excellent communication and transparency throughout the survey and installation. Very quick to respond the questions and the installation team did a great job. Extremely considerate, tidy and efficient work. Thanks.

25 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello,

Thank you for the positive feedback, we pride ourselves in having a quick response time when it comes to queries as well as having a considerate and efficient work force, so thank you for highlighting this.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

New panel installation under Solar Together

We participated in the North Somerset Solar Together Scheme, ending with an 11-panel configuration with battery. The price was very competitive and the interaction with the Operations Team was second to none - nice to talk to people, rather than a web page!

The installation was much quicker than we expected - (low) scaffolding up on Monday, EE installers (2 roofers, one electrician) in at 9 on Tuesday. Installation completed and running by 1330, including setting up the phone app. And luckily the next day had some sunshine so substantial power and battery charging was demonstrable.

We’re really pleased with the service fromEE Renewables thus far and would recommend to our friends.

(No idea why I’m “customer Bristol/Tenerife” and no apparent means of changing it. Installation was in Portishead)

4 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello,

Thank you for the positive feedback, we really appreaciate recommendations! The Operations team were glad that they could be of assistance.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent Service

We have had solar panels for the last 14 years & decided this year to get a storage battery through the North Somerset Solar Together Scheme. EE Renewables have been excellent throughout, from the first contact telephone call, the site survey & the actual installation. Initially, we were just going to have the battery but I sought their advice & they also installed an EV Charger. Nathan carried out the installations - a morning's work - & he was a pleasure to have around, explaining things & also ensuring that the phone apps were working correctly. Their office Operations Team is also very professional & efficient. So in summary, we have been extremely pleased with how it's all gone & would have no hesitation in recommending EE Renewables.

4 February 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Phil,

Thank you for the positive feedback, the Operations team were glad that they could be of assistance and we will pass the feedback onto Nathan who is a credit to the company, so thank you for highlighting this.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Still early days but so far impressed enough to recommend.

Still early days but progressed under Solar Together. Good feedback, good price and the installation team (scaffolding, solar, electrical) all friendly and good workers. My only niggle being the solar installation wiring in the loft. EE Renewables suggested I didn’t need to pay until satisfied and they returned and explained options and adjusted to my satisfaction. Impressed with their service.

24 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Justin,

Thank you for the positive feedback, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

EE Renewables where selected via the Wiltshire Council Solar Together Schemee

EE Renewables where selected via the Wiltshire Solar Together Scheme. From the time I agreed to go ahead, they provided efficient and timely service, from the initial survey, to the quotation and was then kept informed of when the installation would take place. The price quoted was very good compared to a previous quote and what I have heard others being charged.
Installation happened on the dates agreed and despite one minor issue of an electrician being unavailable on the day, this was quickly rescheduled and work was completed within the week of the Solar panels being installed.
Follow up handover pack including all guarantees delivered less than a week later with the final invoice (less deposit) to be paid.
System seems to be working well, already generating more electricity then I am using, despite this being in the middle of January with horrible weather!
So good experience so far and would recommend this company if you are thinking ofd getting solar panels installed.

16 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Mr Hughes,

Thank you for your review. Its always interesting to hear what our customers systems are generating and its great to hear you are generating more electricity then you are using especially at this time of year!

If there is anything we can do to help in the future please do not hesitate to reach out.

Rated 5 out of 5 stars

First rate job by EE Renewables fitting a battery to my existing solar panels

EE Renewables fitted a battery installation recently at my property to support an existing array of solar panels. Retrofits of this kind are not always easy, but on this occasion EE Renewables did a first rate job from start to finish. The installation provided is well engineered and was fitted with the minimum hassle. I was particularly impressed by the installer who worked without complaint into the early evening to get things right. Their operation is supported by customer service of the highest order across the board: appointments are fulfilled on time, promises made are fulfilled, and the technical support provided is both patient and reliable. A job well done all round: I have no hesitation in recommending the company for the quality of their work in this field.

31 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Good morning,

Thank you so much for your review, Its brilliant to hear you are impressed with the installer and the technical support team. We will pass on your kind words.

If there is anything we can do to help in the future please do not hesitate to reach out.

Rated 5 out of 5 stars

Panels & Battery - Very Pleased!

EE Renewables installed 5kWp of solar panels and a 5kWh battery for me, under the Somerset "Solar Together" scheme. From the very first contact with EE, they have been friendly, professional and efficient, answering my queries promptly and completing installation in under a day. The system design and the components provided are of good quality and despite some complications around connection to our mains supply (very little space to do so), the installation team persevered, resulting in a tidy and unobtrusive solution. "Solar Together" seems to have been a bit hit or miss in some areas, but in this case I am confident that I have received a good system, at a fair price, from an excellent installer.

14 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Fred,

Thank you for such a lovely review. As a family run business it is really important to us that every customer has a smooth journey with a high standard installation. We are really pleased to hear you are happy with your installation.

If there is anything we can do to help in the future please do not hesitate to reach out.

Rated 5 out of 5 stars

In safe hands

As an elderly widow, I approach any work on my bungalow, especially large projects, with some trepidation. In the case of solar panels, I need not have worried one jot. EERenewables are not only professional in workmanship to the nth degree, but also friendly and responsive to their customers. From start to finish I've not had a moment of worry. The scaffolders solved the problem of no side entrance by taking everything over the roof! Concern over a roof tile, cracked before EER started work, entailed three subsequent visits by a roofer to locate and replace it. At all times there was determination to solve the prioblem. I cannot recommend them highly enough.

7 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Good Morning Mrs Griffiths,

It is amazing to hear you were happy with our services and had a good experience using our company. Thank you so much for taking your time to leave us a review.

Please do not forget if there is anything we can do to help in the future please do not hesitate to reach out.

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