EE Renewables Reviews 

257
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and efficiency, highlighting their pleasant and helpful demeanor during installations. The service provided is frequently described as brilliant and faultless, with many appreciating the smooth process from initial survey to aftercare. Excellent customer service is also commended, noting prompt communication and responsiveness. People are particularly impressed with the quality of work, as installations are completed efficiently and tidily, with systems functioning perfectly. Many customers highlight that everything happened as arranged and on time, reinforcing trust and professionalism.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, often describing it as efficient, professional, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting outstanding... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction with the performance... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such professional and knowledgeable staff. We have been disappointed with our solar panels (installed by a different company). EE Renewables have been helping us out. We've met two of their staff... See more

Company replied

Rated 5 out of 5 stars

From start to finish, EE Renewables have been amazing! The team who fitted the system were so professional. Carl, Cary and Reece all had a 'can do' attitude and the whole installation was carried out... See more

Company replied

Rated 5 out of 5 stars

Doug has been out twice now to fix our solar system. On the first visit he correctly diagnosed the problem and raised the ticket to have a new inverter installed, and on the return visit he has today... See more

Company replied

Rated 5 out of 5 stars

The installation team turned up on time and didn't waste any time getting straight to work. They were happy to answer any questions and were clear when power would be out and worked around our needs.... See more

Company replied


Company details

  1. Solar Energy Company
  2. Electric vehicle charging station
  3. Energy supplier
  4. Green energy supplier
  5. Solar Energy Contractor
  6. Solar energy equipment supplier

Written by the company

Established in the south for more than a decade as independent green home energy experts, we are trusted specialists in solar panel installations, air source heat pumps, battery storage and electric vehicle charging. The friendly, knowledgeable experts in our Hampshire-based family-run team offer homeowners straightforward advice that can help cut or even eliminate monthly home energy bills. We’re also a trusted provider to commercial customers. MCS accredited and NICEIC approved. Members of the Competent Persons Scheme, Renewable Energy Consumer Code, CTSI Trading Standards approved code, and Trustmark.


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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4.9

All reviews

(257)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent & Friendly Service

A great Service - Having had ten solar panels, an e-car charger & storage battery all installed by EE-Renewables here at our house in North Somerset, we are very pleased with the outcome & all the work that was carried out. The installation guys were very professional, efficient and friendly, & were prepared to answer any of our questions.  
We are very happy with an excellent & very neat job.
Would definitely recommend them.
Thank you very much for a job well done.

15 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Jules,

Thank you for spending the time to leave us a great review. Its great to hear you are happy with the installation.

If there is anything we can do to help in the future please do not hesitate to reach out.

Rated 5 out of 5 stars

Great Service

From initial contact, everyone at EE Renewables has been excellent.
Dave, who signed us up, the scaffolders and Danny and his team, who installed the system, were polite, helpful and informative throughout.

7 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Thank you so much for your review!


If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Highly recommend EE Renewables

So happy with the work and team from EE Renewables. Professional and very efficient.

15 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Thank you Simon!


If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

First class service

We used EE renewables as part of the Solar Together project. The whole team offered fantastic faultless service. From beginning to end everyone has been helpful and courteous, turning up on the correct day at the time booked. We even had our panels a day earlier than planned (with our agreement). This included the admin team, scaffolding team and all the installation team (who worked in freezing temperatures without complaining). After spending 18 months of dealing with other companies, with no shows and quotes then no response we are delighted with our new solar panels.

9 January 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Sally!

Thank you very much for your kind review. We are very happy to hear you are delighted with your solar panels.


If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent installation 10 Solar Panels

We recently had 10 solar panels and a battery installed as part of the Solar Together scheme in Wiltshire. The entire process was carried out with the utmost professionalism. The surveyor arrived on time and provided a detailed proposal. The scaffolding was installed on time. The one-day installation was carried by Nathan and Oscar. The care and consideration that was applied by both during the installation was appreciated as was all the information they imparted before they left, in fact it was a pleasure to have them around.

29 November 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Barry,

Thank you so much for your review. Th Surveyor, Nathan and Oscar will be very happy to hear the kind words.


If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Wonderful customer service

EE Renewables are a really good company . Their product and customer service is exceptional. They always sort out any problems that I have had.
I would definitely recommend them .

18 December 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Margaret,

This is great to read, thank you!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Mike Thomas

Mike Thomas
November 2024 I had solar panels, battery storage, and car charger units fitted to my property by EE renewables, from start to finish I have never met such a professional knowledgeable friendly set of people to deal with. Any questions I had were immediately answered and explained in a language a layman like me understood. The products they provided and fitted were of the highest standard I could have wished for. Nathan, Tom and there apprentice ( sorry couldn't remember his name) were the nicest clean tidy working lads, nothing to much trouble and so polite. Nathan installed the main content of electrical equipment he was meticulous and extremely fussy about the appearance and finish of his work. At the end of the day he spent time explaining how everything worked and loaded the app onto my phone, being the non geek that I am it was a blessing. Finally I have to thank all the office staff I dealt with especially Dave, Luke and Bethany. As you can gather I would recommend EE Renewables 100 per cent professional and honest is an understatement. Thank you guys for your hard work.

12 November 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Mike,

We really appreciate your detailed review, we have shared this across the team and we're all really happy you have had a good experience!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Great Service

From the first contact engagement has been superb with prompt replies to enquiries, friendly but professional advice and information. The fitting process was smooth, despite the stormy weather and the site was left clean with any rubbish removed. I would thoroughly recommend EE Renewables

28 November 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Mike,

Thank you for your lovely words, this is greatly received.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Maria arranging and Doug undertaking…

Maria arranging and Doug undertaking the repair of my solar panels with efficiency and friendliness. Thank you both.

17 December 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Michael,

Thank you for your review. This is our 100th review on Trust Pilot so thank you for helping us reach this goal of ours!

We are really happy you had a good experience.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

I had a problem

I had a problem. I called. That afternoon it was sorted! Excellent customer service.

6 December 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Marie,

Thank you for your feedback, we all really appreciate this!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Solar Panel installation

Absolutely good service all the way through, from office contact to scaffolders arriving a day early. On Solar day everyone arrived on time introduced themselves and talked through the procedures for the day. Everything went better than planned as the upstairs carpet did not have to be lifted. All cleared after themselves and had plenty of patience whilst explaining, showing and installing the app on mine and my sons phone. In fact it was all good only problem we can't stop looking at our read outs. Considering the time of year we have had one day at 65% self sufficient ok we know it won't happen every day but prognosis for summer months look pretty good. Thank You EE. Lesley

8 November 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Good Morning,

Thank you so much for spending the time to leave us such a lovely
review. We are glad you are happy with our works and its great to hear your system is working well, even at this time of year!


If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Very good experience

They do a good job starting with a proper and considered onsite survey, through to a steady install and completion. They have also responded well to post-installation questions and configuration requests for new electricity provider tariff adoption. Highly recommend them.

26 November 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Good Afternoon,

Thank you so much for spending the time to leave us a kind review. We are glad you are happy with our service.


If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Solar panels plus battery installation

We had solar panels and battery installed as part of Wiltshire Council scheme Solar Together. Can highly recommend EE Renewables everything went ahead on schedule and installation completed in one day. Verity Harvey was extremely helpful with an issue with Fox Cloud 2 app.

25 October 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Susan,

Thank you for the lovely review! Verity is happy she was able to help.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

The Best Service Support & visit!

We needed our solar panels servicing and thoroughly checked as part of an audit & insurance review. Maria the Maintenance Manager are/were unbelievable with comms and organising the guys to come in to complete the service. On the day, they were prompt, really professional and great with info and help for us going forward.

I will also add, that I did ask around for quotes, the amount of companies (UK as well as in our location) would not entertain this service, even though advertising it on their websites. This goes to show and highlight the helpfulness of EE Renewables.

I can't thank Maria and the team enough!

22 November 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Greg,

Thank you for the feedback! Maria was happy to hear you had left her a shout out. We really appreciate it.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

EE Renewables Solar service and repair

Would Highly recommend EE Renewables, arrived on time and was motivated and knowledge to service my solar. All connections checked cleaned and if required replaced. When checking inverter noted it was mounted incorrectly and rectified the mounting.
Thank you Doug.

20 November 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Mark,

Thank you for taking the time to leave us a review, this is really appreciated. We will ensure to pass the feedback on to Doug!


If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

EE Renewals - Efficient and professional

Efficient and professional service from start to finish. Fair and transparent advice provided at all stages with no attempt to oversell (rare and appreciated). The roof team and the electricians were polite, pleasant, professional, too, and the back up communications and accounts personnel have all been excellent.

30 October 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Clive,

Thank you for your feedback, we all really appreciate your kind words.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Great service from EE Renewables and…

Great service from EE Renewables and from Verity in particular. Very helpful and patient in resolving our issue.

11 November 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Douglas,

Thank you very much for your feedback, Verity will be happy to hear this review!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more then happy to help.

Rated 5 out of 5 stars

Excellent service

Thoroughly happy with installation from start to finish (initial survey, installation and follow up) - professional, clean and efficient.
Well done guys, I will certainly look to you in the future.

12 November 2023
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Terry,

Thank you so much for your kind feedback, this is great to read!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more then happy to help.

Rated 5 out of 5 stars

Solar Battery installed by EE Renewables…

EE Renewables installed a Solar Battery and inverter to compliment the solar panels already in situ under the Wiltshire Together Solar programme. I was very happy with EE Renewables who were professional, polite and helpful, right through the survey and installation process. At the end they also helped by setting up the app. I would recommend and use EE Renewables again.

22 October 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Ian,

Thank you very much for your kind review. This is really appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more then happy to help.

Rated 5 out of 5 stars

Solar panels

Solar panels, inverter, battery and car charger install.

Very pleased with the installation process and the final product which even in late October is generating significant power for us.

The initial surveyor, the office team, the scaffolders, the installation team and the electrician were all excellent, friendly and kept me absolutely in the loop throughout.... and answered my stream of questions!

One of the scaffolders slipped and damaged a couple of tiles (he was uninjured) and immediately rang the doorbell to let me know. They replaced the broken tiles with new ones the same day after undertaking about a 20 miles round trip to buy replacements.

Our installation was not average in that it included 3 different roofs accessed via 2 separate loft spaces and required 3 separate scaffold platforms.

This was via the Wiltshire Solar Together scheme. It has subsequently been inspected by Solar Together (I understand that about one in 20 randomly selected installations are subsequently inspected) and the inspector seemed entirely happy with all aspects of the system.

Overall I HIGHLY RECOMMEND EE Renewables for their customer-easy, well priced installation with an excellent end result.

22 October 2024
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hello Nigel,

Thank you so much for your very kind review. This is really appreciated. We are glad you are happy with your install and that you have had a great experience.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more then happy to help.

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