eezyimport Reviews 

681
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the platform's highly intuitive user interface and the dedicated support team that guides them smoothly throughout. People frequently mention that staff members are exceptionally patient, quick to respond, and extremely helpful with documentation. Some reviewers were not happy with specific platform limitations, noting a slight learning curve and certain restrictions on editing filings. However, most consumers found the step-by-step professional assistance extremely valuable for successfully managing complex customs paperwork. Users consistently praise the streamlined online system as a reliable tool for handling international shipping tasks.

What people talk about most

Customer service

People report positive experiences with customer service, noting that support agents are consistently... See more

User experience

Clients share positive opinions on user experience, highlighting how the platform makes importing simple and... See more

Response time

Consumers find response time to be extremely satisfactory, highlighting that people receive very swift... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful support agents who guide... See more

Service

Reviewers mention positive feedback about service, noting that the entire process is smooth with great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eezyimport made the import process much easier for me as a first-time vehicle importer. They helped with the customs paperwork and answered my questions along the way. The process had a lot of steps,... See more

Company replied

Rated 5 out of 5 stars

I'd never imported anything before my Japanese Kei Truck. The folks at Eezyimport handled everything and set my mind completely at ease. They handled all my missteps with grace and kept me squared... See more

Company replied

Rated 5 out of 5 stars

This service has made a very confusing process, for a layman such as myself, very simple. The chat service from your associates is the best I've encountered. Also, your pricing is excellent! Thank... See more

Company replied

Rated 5 out of 5 stars

As a regular client of Eezimport, we can confidently say they’ve been consistently excellent 👏 What keeps us coming back is how simple and hassle-free they make everything. The entire process... See more

Company replied


Company details

  1. Customs broker

About eezyimport

Written by the company

eezyimport.com



eezyimport’s mission is to provide a digital Supply Chain platform that puts the shippers in the driver’s seat.
We are driven to simplify the Supply Chain process, enhance customer profitability on every shipment, and disable the reliance on multiple mediators.
We are constantly expanding the community of independent shippers and now, our clients who already chose the “eezy way,” are driving demand for future eezyimport applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

681 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(681)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The great website

4 November 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our website and finding it easy to use. We’re always working to make the eezyimport experience as smooth and helpful as possible!

Rated 5 out of 5 stars

Customer survive has been amazing

Customer survive has been amazing! First time Ive imported and they've guided me with ay questions I've had.

29 October 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to guide you through your first import experience. Helping new importers feel confident and supported every step of the way is exactly what we strive for. We truly appreciate your trust in eezyimport!

Rated 5 out of 5 stars

Excellent and prompt customer support

Excellent and prompt customer support. Thanks Mark.

27 October 2025
eezyimport logo

Reply from eezyimport

Thank you for your kind words! We’re so glad to hear that you had a great experience with our customer support team. Providing fast, reliable, and helpful assistance is one of our top priorities, and we’re thrilled it made a difference for you!

The Eezyimport Team

Rated 5 out of 5 stars
eezyimport logo

Reply from eezyimport

Thank you for your awesome feedback! 🙌 We’re so glad to hear that eezyimport made your importing process easy and stress-free. That’s exactly what we aim for: simple, smooth, and efficient every time!

Rated 5 out of 5 stars

Amazing Communication

I submitted my entry forms and ISF with eezyimport and they had such a smooth interface and UI with their website it really was a breeze and made a complicated part of importing easy. I also really appreciate their support through email and phone, they had timely concise and useful information, and were patient with all my dumb questions. I'd highly recommend using eezyimport for anyone importing a vehicle to the United States!

22 July 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your wonderful feedback! We’re thrilled to hear that eezyimport made your importing experience smooth and stress-free. Our team works hard to make the process intuitive and to provide fast, friendly support every step of the way - so it’s great to know it made a difference for you. We truly appreciate your recommendation and are always here to help with your future imports!

Rated 5 out of 5 stars

Honest review time 10/10

Honest review time, I used eezy import from start to finish with my import process. The forms are indeed very easy to fill out and the staff is more than helpful. I had a question about the form and called the support line , the staff helped me right away and all was well, I will definitely use again in the future and recommend to anyone I know.

18 October 2025
eezyimport logo

Reply from eezyimport

Thank you for sharing your thoughtful review! We’re so glad to hear that your entire import process with eezyimport was smooth and easy from start to finish. Our team takes pride in providing clear guidance and fast support whenever it’s needed. We truly appreciate your recommendation and look forward to helping with your future imports!

Rated 5 out of 5 stars

They are extremely easy to use and very…

They are extremely easy to use and very helpful. Every time I have a question, they respond quickly and provide me with all the information that I need.

17 October 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you find eezyimport easy to use and that our team has been helpful and responsive. Providing quick, clear support and a smooth experience is exactly what we aim for. We truly appreciate you taking the time to share your experience with us!

Rated 5 out of 5 stars

EEZYIMPORT has the best customer…

EEZYIMPORT has the best customer service. Thank you

10 October 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. We truly appreciate your support!

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, fast response and nice platform

8 October 2025
Unprompted review
eezyimport logo

Reply from eezyimport

Thank you for your great feedback! We’re happy you enjoyed our customer service, quick support, and platform. We appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

Very helpful customer service.

Very helpful customer service.
They are quick to respond and give accurate information.

5 October 2025
eezyimport logo

Reply from eezyimport

Thanks for your kind words! We’re happy to hear our team was quick and helpful. We appreciate your trust and look forward to assisting you again!

Rated 5 out of 5 stars

EEZY peezy

EEZY peezy, lemon squeezy!

2 October 2025
eezyimport logo

Reply from eezyimport

Thanks for your review :) Looking forward to helping with your next import!

Rated 5 out of 5 stars

Instant response on Chat

I had a question and got a response through chat in less than 1 minute

1 October 2025
eezyimport logo

Reply from eezyimport

Thanks for your review! Looking forward to helping with your next import!

Rated 5 out of 5 stars

Fast easy

Fast easy, no issues with customs and everything needed from them to title in PA.

Thanks

11 September 2025
eezyimport logo

Reply from eezyimport

Thank you so much for sharing your experience! We’re glad to hear the process was fast and easy, and that everything went smoothly. We appreciate your trust in us and look forward to helping you with your future imports!

Rated 5 out of 5 stars
eezyimport logo

Reply from eezyimport

Thank you so much for your kind words! 🌟 We’re thrilled to hear that our team’s patience and professionalism made a difference for you. Providing a smooth and supportive experience is always our top priority, and your feedback truly means a lot to us.

Rated 5 out of 5 stars

Fast and easy communication

Fast and easy communication. Love the service.

17 September 2025
eezyimport logo

Reply from eezyimport

Thanks, Joseph! We're happy to hear that our service and communication made things simple for you.

Rated 5 out of 5 stars

I was going to give them a 1 star

I was going to give them a 1 star, because i was having a bad experience with the whole custom already. But Jegors, and his team went above my expections😭. I wanted my goods to be released before the deadline, and it happened. Thank you so much Jegors and your team.
-Janey Decena

9 September 2025
eezyimport logo

Reply from eezyimport

Hi Janey,

Thank you so much for sharing your experience! We completely understand how stressful the customs process can feel, and we’re glad that Jegors and the team were able to turn things around for you. Meeting your deadline and ensuring your goods were released on time is exactly what we strive for.

We truly appreciate your trust in us and look forward to helping make your future imports smoother and stress-free.

The eezyimport Team

Rated 5 out of 5 stars

Great communication

Great communication. I was missing key information on my isf and they sent me corrections immediately.

3 September 2025
eezyimport logo

Reply from eezyimport

Thank you for your kind words! We’re glad we could quickly provide the corrections you needed to keep your ISF on track. See you on your next shipment:)

Rated 5 out of 5 stars

The Dimwitted customer

Well, honestly, it wasn't very easy at 1st. I did not understand any of the terminology. That was the hardest part for me. Thanks to your team, they answered all my questions. I lived through the process. Thank You ALL! BTW Raz was awesome!

2 September 2025
eezyimport logo

Reply from eezyimport

Thank you for sharing your experience! We know the terminology can feel overwhelming at first, but we’re glad our team, and Raz in particular, could guide you through the process. We appreciate your trust in us! See you on your next shipment:)

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