eezyimport Reviews 

681
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the platform's highly intuitive user interface and the dedicated support team that guides them smoothly throughout. People frequently mention that staff members are exceptionally patient, quick to respond, and extremely helpful with documentation. Some reviewers were not happy with specific platform limitations, noting a slight learning curve and certain restrictions on editing filings. However, most consumers found the step-by-step professional assistance extremely valuable for successfully managing complex customs paperwork. Users consistently praise the streamlined online system as a reliable tool for handling international shipping tasks.

What people talk about most

Customer service

People report positive experiences with customer service, noting that support agents are consistently... See more

User experience

Clients share positive opinions on user experience, highlighting how the platform makes importing simple and... See more

Response time

Consumers find response time to be extremely satisfactory, highlighting that people receive very swift... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful support agents who guide... See more

Service

Reviewers mention positive feedback about service, noting that the entire process is smooth with great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eezyimport made the import process much easier for me as a first-time vehicle importer. They helped with the customs paperwork and answered my questions along the way. The process had a lot of steps,... See more

Company replied

Rated 5 out of 5 stars

I'd never imported anything before my Japanese Kei Truck. The folks at Eezyimport handled everything and set my mind completely at ease. They handled all my missteps with grace and kept me squared... See more

Company replied

Rated 5 out of 5 stars

This service has made a very confusing process, for a layman such as myself, very simple. The chat service from your associates is the best I've encountered. Also, your pricing is excellent! Thank... See more

Company replied

Rated 5 out of 5 stars

As a regular client of Eezimport, we can confidently say they’ve been consistently excellent 👏 What keeps us coming back is how simple and hassle-free they make everything. The entire process... See more

Company replied


Company details

  1. Customs broker

About eezyimport

Written by the company

eezyimport.com



eezyimport’s mission is to provide a digital Supply Chain platform that puts the shippers in the driver’s seat.
We are driven to simplify the Supply Chain process, enhance customer profitability on every shipment, and disable the reliance on multiple mediators.
We are constantly expanding the community of independent shippers and now, our clients who already chose the “eezy way,” are driving demand for future eezyimport applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

681 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(681)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer service!

Customer support is amazing! They are very willing to help with all the questions I had as a first time importer. Highly recommend them to anyone that needs import broker services.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer support

This is my third time using eezyimport.com to handle my own customs clearance. I hit a snag with the ISF filing and they immediately assisted me through chat and always respond immediately. The snag was corrected and everything was fine. It's so much cheaper and easier then using a traditional customs broker. FINE STARS!

19 July 2025
Rated 5 out of 5 stars

Quick and very reasonable

I am the first time user. Their quick service and reasonable charges really impressed me. I definitely recommend them who so ever need such service.

11 July 2025
Rated 5 out of 5 stars

I love working with Eezy Import!

I love working with Eezy Import!
This is the best platform for filing US customs documents - I've been using it since 2023 with no issues! The team is quick to respond to any questions and even contact me if there is an issue with a filing. Highly recommend!

27 June 2025
Rated 5 out of 5 stars

GREAT SERVICE!!!!!

Excellent customer service and professional help on the phone with my Latvian friend from Israel. He was so helpful for my first time importing a car.

4 June 2025
Rated 5 out of 5 stars

Every time I use eezyimport I am amazed…

Every time I use eezyimport I am amazed at the ease of use and the prompt reply of their support staff. They are there to answer questions and help you get over any hurdles in the import process. I will never use an independent agent again. Thank you!

28 May 2025

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