Straightforward transaction.
The product arrived with no delays and was as described.
11 April 2026
Unprompted review
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Company details
Written by the company
A Ekosport é um site de vendas online de equipamentos de ski, vestuário de ski e acessórios de desportos de inverno para homem, mulher e criança. Compare e encomende todo o seu equipamento de ski ao melhor preço de mais de 300 marcas de outdoor e mais de 25.000 artigos. Quer pratique ski alpino, ski de caminhada, ski de fundo ou snowboard, venha descobrir milhares de artigos para percorrer as pistas com total segurança: skis, fixações, botas de ski, bastões, capacetes, máscaras, Dva, todos os artigos foram concebidos tanto para entusiastas dos desportos de Inverno como para os skiadores mais experientes. Precisa de um casaco novo de ski impermeável e respirável, calças ou roupa interior técnica para protegê-lo do frio nas montanhas? Aproveite a nova coleção de vestuário de ski Inverno 2020 para se equipar com as maiores marcas de ski: Salomon, Rossignol, Picture, Norrona, Millet, Volcom, Arc’teryx... A Ekosport é também toda uma gama de equipamentos adequados para cada uma das suas atividades outdoor: trail, corrida, caminhada, trekking. Para os fãs de corrida, caminhada na montanha ou trekking, descubra a nossa seleção de vestuário desportivo outdoor, calçado de trail, caminhada e acessórios: relógios cardiovasculares, mochilas, bastões... Aproveite, durante todo o ano, as últimas novidades, promoções excecionais, preços imbatíveis em produtos de fim de série, vendas até -80% e todos os conselhos dos nossos especialistas na escolha do seu equipamento de ski.
Contact info
173 rue des eglantiers, 73230, Saint Alban Leysse, France
- info@ekosport.pt
- www.ekosport.pt
4.6
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
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Very good prices extremely fast
Very good prices! Extremely fast delivery (24h to Portugal with the fast option) very satisfied
19 January 2026
Unprompted review
I am very dissatisfied with the…
I am very dissatisfied with the purchase I made at Ekosport.pt. First, things went wrong right from the delivery. The item was not delivered to the collection point I chose; it was delivered to a point far from my home. Ekosport blamed the distributor, but they contracted with them and are therefore responsible.
But the worst part was the error with the goggle lenses that were sent. The wrong lenses arrived, and I was left without lenses for bright days in my goggles. I had to spend €80 on lenses identical to the ones I had ordered.
They offered me a refund, which I did not accept. I would have to pay for the return shipping, and besides, I wanted to keep the goggles because I need them soon. I requested a partial refund, since their mistake was huge, and I had to spend €80 on lenses equivalent to the ones that were supposed to have arrived.
They gave me a partial refund of...€7! Can you believe it? What terrible customer support and compensation for such a huge mistake.
They were incompetent and dishonest. I strongly advise against using this seller.
3 November 2025
Unprompted review
Reply from Ekosport
Hello,
Thank you very much for taking the time to share your shopping experience with us. We sincerely regret the issues you encountered both with the delivery and the lenses you received.
Firstly, regarding the delivery problem, we completely understand your frustration. Indeed, Ekosport is responsible for ensuring that your order is delivered within the first 30 days after purchase. However, the logistics are managed directly by the carrier, and there is currently an ongoing investigation to clarify why the package was delivered to a different location than the one you selected.
Regarding the lenses, we are very sorry that you received the wrong product. This type of incident is uncommon in our warehouse, and we understand the impact it had on you. We also regret that it was not clearly communicated that, in cases of errors caused by Ekosport, the return shipping costs are covered by us.
We understand that you chose to keep the goggles and purchase replacement lenses on your own; however, since this solution was not coordinated with us beforehand, we are unfortunately unable to cover the cost of that additional purchase.
Finally, we are glad that you accepted the partial refund of 7%, offered as a goodwill gesture for the inconvenience caused, even though we understand that you were not obliged to accept it.
We sincerely appreciate your feedback, as it helps us improve our delivery processes and customer service.
Best regards,
The Ekosport Team
Missing product and nothing done
The box came damaged and missing a 120€ product and they don't give me the money or the product because I accepted the package.
17 September 2025
Unprompted review
Reply from Ekosport
Hello!
We are sorry to hear about your situation and understand your frustration. After carefully reviewing your case, we would like to clarify a few important points.
When a product arrives damaged or incomplete, it is essential to notify the carrier immediately so that the issue can be recorded at the time of delivery.
In your case, the person who received the package signed for it, confirming that the shipment was complete and in good condition. Additionally, shipping records show that the weight of the package when leaving our warehouse matches exactly the weight recorded by the carrier, confirming that the order was dispatched correctly.
For these reasons, we were unable to approve your request for a replacement or refund, as no non-compliance attributable to Ekosport or the carrier was found.
We sincerely regret any inconvenience caused and remain at your disposal for any further clarification or assistance you may need.
Thank you for your undestanding!
The Ekosport.pt team
Timely delivery
Timely delivery, great package tracking and love my new backpack
16 April 2025
Unprompted review
Good price, good delivery, no issues.
11 February 2025
Unprompted review
Regrettable.
My experience with this company was regrettable!
Starting from website extension they chose to have your local country one but my parcel is coming from France.
I’m still waiting on my parcel as per today (16.01) but I’ve paid on 08.01.
I’ve contacted support and received automatic answer that I need to enquirer shipment company (DPD) about my parcel shipment delay.
Do not recommend this company and I’ll be avoiding it at any cost!
16 January 2025
Unprompted review
They sold a faulty Garmin and won t organise the replacement
They sold a faulty Garmin, since the beginning I suspected this was a refurbished watch they said no I. Which I do t believe that. Anyway the device stop working after a month and ask to activate the guarantee and a replacement watch
They said no problem, we ll organise the replacement with Garmin, let us come back to you
It s no several weeks, and they stop answering my emails
29 November 2024
Unprompted review
Dont offer any alternative to ship to…
Dont offer any alternative to ship to Madeira island, it´s possible to create an account on the website, put all the data, change to Portugal to Portugal Madeira, and then it´s impossible to finish the order, ( there is no option after all to delete our account and personal data )
4 October 2024
Unprompted review
Excellent product and excellent seller.
27 May 2024
Unprompted review
User friendly interface
User friendly interface, very easy to order and checkout. Highly recommended and best prices on the market.
13 March 2024
Unprompted review
Great products, great price!
Great brands, great prices free and quick shipping. Would prefer to get a tracking number but the goods where delivered within the days stated so no issues with that really.
6 November 2023
Unprompted review
I live in Portugal
I live in Portugal, and my go to outdoor clothing store is Ekosport. My orders always arrive on time, and they have great prices and an equally great selection. I’m an Arc Teryx guy and this site has all my favorites!
17 October 2023
Unprompted review
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