El Camino Bracelets Reviews 

1,478
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product concept, highlighting the high quality and durability of the items, which often serve as cherished travel memories. The ordering process is frequently described as easy and efficient, with many people appreciating the prompt delivery and excellent service, even when needing to amend orders. The staff are often noted for their helpfulness and quick communication, making the overall experience very positive. However, some customers also noted specific issues with the bracelets, such as fraying after a relatively short period, an uncomfortably stiff feel, or difficulty with the fastener and adding charms.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, often highlighting the durability and high-quality nature of... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Order

Customers had positive experiences with order, consistently finding the ordering process easy and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, fast, and easy to deal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We travel the world and have been using our matching El Camino bracelets to chart our adventures. The team behind these great 'steps' are always ready to help and provide a speedy service and a frien... See more

Rated 5 out of 5 stars

Love my El Camino bracelet ( single strand which is almost full) and very rarely take it off. After many years of buying anklets that only last a season, I have now purchased an El Camino one - curre... See more

Rated 5 out of 5 stars

When my daughter's bracelet was badly frayed, after only 9 months, I emailed El Camino, with a photo, showing them the problem. We have been customers for many years and never had a bracelet fray bef... See more

Rated 5 out of 5 stars

The service received by El Camino Bracelets has been first class. A special mention to Jenny who dealt with my changing of order requirements very quickly and the order still arrived promptly on... See more


Company details

  1. #51 of 112 best companies in Jeweller

Written by the company

These are the memories you've created all over the world. Add countries you've travelled to, along with other accessories to make your El Camino unique to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,478)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth gliding website

Smooth gliding website, Discount codes not hidden, Enough variety without being indecisive. Even the order note is brilliant as I was doing a multi gift order. The handwritten note on delivery note was also fantastic. Definitely keep that personal touch going

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional custmer service

When my daughter's bracelet was badly frayed, after only 9 months, I emailed El Camino, with a photo, showing them the problem. We have been customers for many years and never had a bracelet fray before. I received a quick, friendly reply from Jenny saying she thought that one of the cords had been faulty, so once they had received it back from me I received a replacement the next day.
Thanks for excellent customer service, especially at a very busy time of year.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing individual service

I placed a big order; several for myself post birthday and one for my daughters upcoming 21st birthday. I requested the individual charm for my daughter be packaged separately so I could gift and I got a lovely email confirming this had been actioned.
I replied with thanks and received another lovely email - the personal touch with this company is phenomenal.
I also laughed they'd stamped the order and the ink hadn't worked the first time so they wrote 'whoops' and stamped again! Made me appreciate the care they take and standards they set in looking after customers to provide the personal experience.
I love the price too and options to customise and have recommended to several other people as I love this company!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Can't recommend enough!

Smooth ordering process for beautiful products that arrived quickly and beautifully packaged and when I had to return the braclet because it was too big for the gift recipient, this was also a very smooth process with excellent personal service and regular communication.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered a limited edition Step, the ordering process is smooth from start to finish, and the step came within a couple of days, much quicker than expected. Very happy and will continue to order as I continue to travel.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

We chart our adventures with El Camino

We travel the world and have been using our matching El Camino bracelets to chart our adventures. The team behind these great 'steps' are always ready to help and provide a speedy service and a friendly response. With 113 'steps' and 78 spacers we are now embarking on our 4th double bracelet. We hope to have many more steps covering countries, activities, seas and oceans, animals, and experiences. They are a great talking point when we meet people along our way. Thanks to El Camino for the latest addition to our collection - the Cloud step (in our case to mark a cloud forest in Ecuador).

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Bracelet review

I received my bracelet as a gift to take away travelling with me, I have since bought 6 more charms to add to it and loveeeeee them so much. Such a good product and concept!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service and product

The service received by El Camino Bracelets has been first class.
A special mention to Jenny who dealt with my changing of order requirements very quickly and the order still arrived promptly on the date quoted.

Even better than that though, it was loved by my partner and hasn’t left her wrist since getting it.
Needless to say, we will be ordering more when we pop off on more travels!!

16 November 2025
Unprompted review

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