We travel the world and have been using our matching El Camino bracelets to chart our adventures. The team behind these great 'steps' are always ready to help and provide a speedy service and a frien... See more
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Company details
- #51 of 112 best companies in Jeweller
Written by the company
These are the memories you've created all over the world. Add countries you've travelled to, along with other accessories to make your El Camino unique to you.
Contact info
B Hive 1, TR7 2SX, Newquay, United Kingdom
- 01637 878 900
- sales@elcaminobracelets.com
- www.elcaminobracelets.com
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Hasn’t replied to negative reviews
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You’re always so easy to deal with and…
You’re always so easy to deal with and we love everything we’ve bought from you!
Happy New Year 🥳
Memory making with sparkling stars and turtles
I’m enjoying the experience of adding to my bracelet. Really loving the colourful special glass steps. I live in Istanbul and love memory making and adding steps adventure by adventure
The quality is excellent
The quality is excellent, and the delivery is swift. I've ordered from them multiple times and have consistently been satisfied with my purchases.
Smooth gliding website
Smooth gliding website, Discount codes not hidden, Enough variety without being indecisive. Even the order note is brilliant as I was doing a multi gift order. The handwritten note on delivery note was also fantastic. Definitely keep that personal touch going
Excellent as always
Exceptional custmer service
When my daughter's bracelet was badly frayed, after only 9 months, I emailed El Camino, with a photo, showing them the problem. We have been customers for many years and never had a bracelet fray before. I received a quick, friendly reply from Jenny saying she thought that one of the cords had been faulty, so once they had received it back from me I received a replacement the next day.
Thanks for excellent customer service, especially at a very busy time of year.
Great product and fantastic customer service
They were extremely flexible when I asked to amend my order. The whole process was handled really well and the goods were delivered quickly. Really happy with the quality of the product too.
Amazing individual service
I placed a big order; several for myself post birthday and one for my daughters upcoming 21st birthday. I requested the individual charm for my daughter be packaged separately so I could gift and I got a lovely email confirming this had been actioned.
I replied with thanks and received another lovely email - the personal touch with this company is phenomenal.
I also laughed they'd stamped the order and the ink hadn't worked the first time so they wrote 'whoops' and stamped again! Made me appreciate the care they take and standards they set in looking after customers to provide the personal experience.
I love the price too and options to customise and have recommended to several other people as I love this company!
Very good customer service experience
Very good customer service experience. Very helpful
Can't recommend enough!
Smooth ordering process for beautiful products that arrived quickly and beautifully packaged and when I had to return the braclet because it was too big for the gift recipient, this was also a very smooth process with excellent personal service and regular communication.
Another great product
Great quality. Quick delivery. Always happy with my order, ordered with them a few times now
Excellent product, excellent company
Excellent company to deal with , great customer service, quick despatch, great product.
Excellent
Ordered a limited edition Step, the ordering process is smooth from start to finish, and the step came within a couple of days, much quicker than expected. Very happy and will continue to order as I continue to travel.
Always excellent efficient service
We chart our adventures with El Camino
We travel the world and have been using our matching El Camino bracelets to chart our adventures. The team behind these great 'steps' are always ready to help and provide a speedy service and a friendly response. With 113 'steps' and 78 spacers we are now embarking on our 4th double bracelet. We hope to have many more steps covering countries, activities, seas and oceans, animals, and experiences. They are a great talking point when we meet people along our way. Thanks to El Camino for the latest addition to our collection - the Cloud step (in our case to mark a cloud forest in Ecuador).
Just love this company and their…
Just love this company and their products. Great customer service and bracelets to treasure
Lovely bracelets, fast delivery
The bracelets are lovely and the different steps are beautiful. Dispatch was fast and the customer service seems great.
Bracelet review
I received my bracelet as a gift to take away travelling with me, I have since bought 6 more charms to add to it and loveeeeee them so much. Such a good product and concept!
The El Camino product is wonderful but customs tax sucks!!
The El Camino product is wonderful. I am unhappy with the customs tax. It causes the already high price to be even higher. Alas, I began my el Camino bracelet years ago, and must continue to document my life and travels through this product.
Best customer service and product
The service received by El Camino Bracelets has been first class.
A special mention to Jenny who dealt with my changing of order requirements very quickly and the order still arrived promptly on the date quoted.
Even better than that though, it was loved by my partner and hasn’t left her wrist since getting it.
Needless to say, we will be ordering more when we pop off on more travels!!
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