El Camino Bracelets Reviews 

1,478
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product concept, highlighting the high quality and durability of the items, which often serve as cherished travel memories. The ordering process is frequently described as easy and efficient, with many people appreciating the prompt delivery and excellent service, even when needing to amend orders. The staff are often noted for their helpfulness and quick communication, making the overall experience very positive. However, some customers also noted specific issues with the bracelets, such as fraying after a relatively short period, an uncomfortably stiff feel, or difficulty with the fastener and adding charms.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, often highlighting the durability and high-quality nature of... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Order

Customers had positive experiences with order, consistently finding the ordering process easy and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, fast, and easy to deal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We travel the world and have been using our matching El Camino bracelets to chart our adventures. The team behind these great 'steps' are always ready to help and provide a speedy service and a frien... See more

Rated 5 out of 5 stars

Love my El Camino bracelet ( single strand which is almost full) and very rarely take it off. After many years of buying anklets that only last a season, I have now purchased an El Camino one - curre... See more

Rated 5 out of 5 stars

When my daughter's bracelet was badly frayed, after only 9 months, I emailed El Camino, with a photo, showing them the problem. We have been customers for many years and never had a bracelet fray bef... See more

Rated 5 out of 5 stars

The service received by El Camino Bracelets has been first class. A special mention to Jenny who dealt with my changing of order requirements very quickly and the order still arrived promptly on... See more


Company details

  1. #51 of 112 best companies in Jeweller

Written by the company

These are the memories you've created all over the world. Add countries you've travelled to, along with other accessories to make your El Camino unique to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,478)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect gift for someone special.

Been buying from El Camino for some years now. Bought as a gift for my partner for Christmas one year and since I buy anything relating to that years travels to gift him for Christmas. He always says it is the best gift he has ever received. Never had any problems and delivery is always quick. Bracelet, beads and spacers are all great quality.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Fabulous engraving, beautifully packaged. Always arrives promptly. Great company which I’ve used for years. Never disappoints.

6 October 2025
Rated 5 out of 5 stars

purchased the bracelet and a number of…

purchased the bracelet and a number of country steps , on arriving I realised the bracelet was too small,fortunately the staff were excellent and talked me through the procedure to return and get a larger sized bracelet. As this was a gift for my wife the new bracelet arrived on time and she was thrilled with the gift.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Wedding bracelets - amazing service!

Ordered 2 bracelets for me and my now wife for our wedding day. The bracelets are amazing and high quality, what really impressed me though was the customer service. Above and beyond.
We ordered the wrong size and needed a quick delivery, they sorted this and posted the items out next day delivery, quick communication and a real ease at a busy time in our lives.

Thank you so so much

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Another great order from El Camino

Another great order from El Camino, which was very promptly delivered. I love how durable and beautiful their products are, and how each one brings back good memories of my travels. Highly recommended.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

I love my bracelet

I love my bracelet. My mother in laws brought it for my birthday my with all the countries we visited, we had done a tour of Europe this year. I love being able to look back at the places I have visited, the steps charms are a lovely touch too? I have also added some other countries we have previously visited. My next purchase will be some of the coloured stones which look amazing.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

great customer service

I brought this gift for my husband and he absolutely loves it… i accidentally brought the same one twice so i asked to exchange it which was easy to do online and the customer service team were great to when i had questions to ask.
Thank you

23 September 2025
Unprompted review

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