Items arrived promptly and in secure packaging. However was disappointed that the cream is no longer available in a tube as the cream in the box doesn’t fit neatly in the plastic bag to go through sec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Laters well, smells lovely. The reason for four stars is because the bottle is thin and could possibly split.
lovely smell and soothing
Ordered Cell Active Moisturiser x2 which arrived in good time. I have used this product, mornings, in combination with the Purity Facial Oil at night, and would have happily continued to do so to the... See more
Company details
- #199 of 254 best companies in Health and beauty shop
Written by the company
We are Elemental Herbology, a natural skincare and body care brand that aims to provide ultimate skin nutrition. We do this by combining the most innovative ingredient technology with natural botanicals to transform your skin and improve your wellbeing.
Contact info
1 Lyric Square, W6 0NB, London, United Kingdom
- headoffice@elementalherbology.com
- www.elementalherbology.com
4.3
Excellent
278 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Obsessed with these products
Obsessed with these products. They all smell incredible and have really calmed my skin. Have been using for 3 years now. Shipping always prompt and just such brilliant products.
27 December 2023
Fab products
Fab quick service wonderful products
Suffered with eczema for years these product keep my skin in check with no adverse reaction
27 December 2023
SuperstarsAs alway a brilliant product at a…
As alway a brilliant product at a excellent price…well packed and delivered promptly🤩
24 November 2023
they are so good love them
I been using Elemental Herbology from 2018 and I'm so happy with results on my self and my clients
24 November 2023
don't like the scent of…
Unfortunately I just don't like the scent of the zest diffuser. It is nothing like a fresh zest smell like other diffusers, I have moved it into different rooms to see if that made any difference but concluded I might have got an old stock item?? - it smells stale and slightly musty. I'm so disappointed as i am new to this brand and bought a large size having read the description and reviews! The other items purchased smell very nice!
24 November 2023
Amazing products!
Amazing products! Mostly vegan yet unbelievable textures and smells. They feel so good on my skin and have a great energy about them. Only recently my skin has become very sensitive to certain ingredients especially chemicals. I’m new to EH but already feel like they are going to be my new skincare provider! I’ve booked a EH facial for the New Year where I hope to try more products and get some recommendations. Excited!
25 November 2023
Good product but unfair promotions
The product is great but the way they run their offers means that you don’t benefit from max discount, as you think they are giving a good offer and then the day after you’ve ordered you get a better offer…. even as a loyal customer - which is frustrating.
24 November 2023
ALL IS WELL
Everything arrived as ordered . Very happy with the overall experience and woukd order again
25 November 2023
Very unhappy
Good morning
I have just received my order but I am very unhappy because I had ordered this product for a gift for my partner. Your delivery times are good however you did not tell me that there would be customs fees. I find myself with 16 euros more to pay to collect my product from the post office. If I had known this I would not have ordered because for a product at 25 euros, I find myself paying between the delivery costs and the tax more than double the price. And I am very unhappy with this state of affairs. Your products are good but I would no longer recommend you.
24 November 2023
My go too moisturiser.
My go too moisturiser.
I am 63 and need an absorbent moisturiser. I have tried multiple makes and always come back to the cell plumping moisturiser. It's light, creamy and just lovely to wear.
Thank you for the prompt delivery and easy purchase.
31 October 2023
Excellent moisturiser smell wonderful…
Excellent moisturiser smell wonderful very soothing on the skin
Very quick delivery well packaged against damage
25 October 2023
I love Elemental Herbology
I love Elemental Herbology! Fantastic service and incredible products. Thank you!
1 October 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.