Elfin Market Reviews 

462
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I have Metastatic Cancer ( terminal). I informed Elfin in May 2026. I won’t go into detail of what’s happening with my dispute with them as my advisors have just registered case with Financial O... See more

Rated 5 out of 5 stars

I have be client of Elfin Market since 5 years and will carry on. Just have praising about this finance compagnie never had a problem to put in or out the money I invest. I did tell all my f... See more

Company replied

Rated 5 out of 5 stars

Best card for travel I have been using Elfin Market for a few months now. I love the Elfin Card, especially when it comes to travelling. Unlimited cash withdrawals and no foreign exchange fees. Tha... See more

Rated 1 out of 5 stars

What a shambles this company is. When they state a figure to repay your balance, it is never actually correct! Just closed my account. They have fleeced me of additional interest since I opened my acc... See more

Company replied

Company details

  1. Alternative Financial Services
  2. Financial Institution
  3. Investment company
  4. Non-bank financial service

Written by the company

Whether it's flexible credit at a low rate or Investing in an IFISA. Elfin Market's P2P platform makes life much easier with flexibility and no hidden fees.


Contact info

3.4

Average

TrustScore 3.5 out of 5

462 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(462)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

I used my card to get a refund from a…

I used my card to get a refund from a shop and it has shown on my account transactions as a refund but they have debited it from my balance not added it on! No help from anyone when you message this happens the same time as another customer by looking at the dates of reviews

25 August 2023
Unprompted review
Elfin Market logo

Reply from Elfin Market

Hi Damon, thank you so much for your patience whilst this issue was resolved. A systems issue prevented the refund from processing properly, which has now been fixed. We have also emailed you to confirm this. We want to sincerely apologise for the undue stress this caused and reassure you that refunds like this are normally processed automatically within 48 hours. Don't hesitate if you have any further questions.

Rated 5 out of 5 stars

Effortless Credit Establishment and Exceptional Support: My Experience with Elfin"

Being an immigrant, establishing credit can be a challenging endeavor, but it's essential for future needs like obtaining a mortgage. Elfin was one of my initial steps in this journey, and I must say it was an incredibly smooth experience. The entire process is conducted online, impressively fast, and I was granted a generous credit limit. Having a dependable card for both daily expenses and emergencies, without complications, is truly invaluable.

I also recently had a question for their customer service, and I was promptly assisted. I wholeheartedly give Elfin and their support teams a five-star rating. Kudos to them, and I'm delighted to be a part of their journey.

31 August 2023
Unprompted review
Rated 2 out of 5 stars

My credit score isn't great but not too…

My credit score isn't great but not too drastic either. I was turned down in short order . Maybe because I ticked the don,t know box when asked how I would use the card . I have two cards and was considering paying off one of them . I also have an AMEX with practically a zero balance which I use for travel. And I also have a pension from a previous job. Unable to find my profession on the application either. Not impressed . Deleted the app but would welcome a comment

30 August 2023
Unprompted review
Elfin Market logo

Reply from Elfin Market

Hi Rob, thank you for your feedback.

We’re so sorry that we couldn’t help you right now. We take into account a number of factors when accepting borrowers onto our platform, including but not limited to, your full credit history. 

Only a soft search was performed so this won’t affect your credit score. 

Let us know if you have any questions.

Rated 1 out of 5 stars

Please explain why account is in debit…

Please explain why account is in debit of £2.58 when i am not owing you. Rather my account should be in credit. Please reply

25 August 2023
Unprompted review
Elfin Market logo

Reply from Elfin Market

Hi Olefunke, thank you for your message. As mentioned in our email and as you’re saying in your message above, your account is indeed in credit at the moment (and not in debit). Apologies if there was any confusion here. Please let us know if you have any further questions. Kind regards.

Rated 5 out of 5 stars

No frills credit card/Best in it's class

No frills credit card, for cash withdrawals/bank transfer(fees free) and spending abroad... I make bold to say, it's the best in it's class !!!!
Elfin's app is also very clean and easy to understand... Well done Elfin Market !!!!

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent services from elfin

I recently opened elfin account. I must admit their services are absolutely amazing and professional. Whole process was completed online within minutes. Far better than any usual credit provider I must admit. I received my elfin card today and the whole presentation of card was done highly professionally Well done guys

12 August 2023
Unprompted review
Rated 5 out of 5 stars

Elfin Market

I was searching for alternative credit line provider and found Elfin
I'm happy to use them ,very helpful ,and easy to use app.
5 stars without doubt!

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Acdc northern Ireland

Lovely service I found eflin very handy and helpful especially in these very hard times can't wait til my interest gets a bit lower but you will not beat the at the minute if you pay on time they no doubt interest will fall shortly but at the minute I cannot fault there service. 10 outa 10 from me eflin..

4 August 2023
Unprompted review
Rated 1 out of 5 stars

Don't bother applying

Saw the advert so applied after reading trust pilot reviews 1 in particular say his credit was poor but got offered a card with a £2000 limit. My credit score is not brilliant but its not too bad either as I've been working hard over the last 2 years to build it and is now much better than it used to be but I still got refused as I don't meet their lending criteria

3 August 2023
Unprompted review
Elfin Market logo

Reply from Elfin Market

Hi Keith, thank you for your feedback. We’re so sorry that we couldn’t help you right now. We take into account a number of factors when accepting borrowers onto our platform, including but not limited to, your full credit history. Only a soft search was performed so it won't affect your credit score. Kind regards.

Rated 1 out of 5 stars

it doesn’t worth.....

It’s not a credit card because you are not cover with the section 75, that means if something goes wrong you are responsible, it is merely a debit card with the difference that you have to pay the interest on top of it....I opened and closed the account after 1 day, it is not worth, and customer service is not good too...if you are searching for a credit card to be used abroad and in the meantime being covered and without fees...look around there are some...what is the deal with this card?

26 July 2023
Unprompted review
Elfin Market logo

Reply from Elfin Market

Hi Max, we are sorry to hear that you have not had the experience that we aim to give our members.
It is important to be aware that the Elfin Card is provided as an additional way for borrowers to make withdrawals from their Elfin Credit account. We make it clear on our website and during the sign-up process that the Elfin Card is a Prepaid Mastercard and is not a credit card, meaning section 75 protections only apply in limited circumstances.
The only fee we charge is your interest fee, which makes the Elfin Card cheap to use abroad and at home. You can of course, withdraw the money directly to your bank account instead if you wish, for no extra fee. We have responded to your email, but we are happy to answer any further questions you might have.

Rated 5 out of 5 stars

Best card for travel

Best card for travel

I have been using Elfin Market for a few months now. I love the Elfin Card, especially when it comes to travelling. Unlimited cash withdrawals and no foreign exchange fees. That's just awesome. Even more flexible than Revolut who limits ATM withdrawals. As a frequent traveller, I am very happy with the service provided, and interest has always been very reasonable. I have recommended to many people around me and would definitely recommend to anyone who travels a lot! Thanks Elfin.

12 July 2023
Unprompted review
Rated 5 out of 5 stars

This popped up on my FB feed today

This popped up on my FB feed today. I applied not really expecting to be approved my credit isnt the best tbh and was given 2k, yes the interest is slightly higher however i expect this as a low credit scoring person. It meant i could clear some High interest loans off and consolidate into 1 manageable payment also now leaving me with funds for the month and not struggling to make or find the money to pay. So far so good. hopefully with additional payments made by APR Score will come down over time but thank you.

7 July 2023
Unprompted review
Rated 5 out of 5 stars

I found Elfin market on the net applied…

I found Elfin market on the net applied and got a great offer instant transfer to my bank and I cannot praise this company enough definitely worth more than 5 stars and the whole system is perfect no hidden fees and clear repayment plan and what this loan has done for me is beyond words no need for my other credit cards now Thank you

28 June 2023
Unprompted review

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