Been getting Elfi videos for a few years now and it's one of my favourite Christmas traditions! Every year the video is more beautiful and magical than the last. This year my daughter found out the tr... See more
Company replied
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Review summary
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Reviews shaping this summary
Absolutely magical.i wasn't too sure how the video would turn out, but it was brilliantly done and so much fun for the kids to see x they're faces when they first saw their pictures and when Santa tal... See more
Company replied
I used Elfi last year for my granddaughter who was 2 then and she loved the video, so I thought is she’s 3 I would do it again this year. Obviously, she hasn’t seen it yet but I am more than happy wit... See more
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Such a magical addition to Christmas. Our personalised video from Santa was a great success and had a good few points of personalisation along with photos which really enhanced the magic. Some of the... See more
Company replied
Company details
Information provided by various external sources
Bring joy to your loved ones with a free personalised message from Santa Claus.
Contact info
House A, 1st floor, Edisonstraße 63, Berlin, 12459, Berlin, Germany
- mail@elfisanta.uk
- www.elfisanta.uk
4.7
Excellent
722 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Exceptional
This year I ordered my 5th movie , kids are so exited, they are asking all december for it , good qualiti, santa and the elfs are gourgeos, santa voice is exceptional and worm, i am tecomandet it to all my friends and family🥰🥰
17 December 2024
Unprompted review
Reply from Elfi
Thank you so much for your kind words Ioana!
What a lovely idea
What a lovely idea. My kids were thrilled to hear their names & see Santa looking through their photos- keeping an eye on their good behaviour, & then showing them their lists as prepared their toys & readied his sleigh!
24 December 2024
Unprompted review
Reply from Elfi
Thank you so much!
Absolutely great experience
Absolutely great experience, the kids was fascinating to watch the message from Santa ,
Thanks and see you again next year.
15 December 2024
Unprompted review
Reply from Elfi
Thank you so much!
Really amazing video but so confusing…
Really amazing video but so confusing to get the selected comments on the right photo. Received promptly. My grandsons loved it.
17 December 2024
Unprompted review
Reply from Elfi
Thanks for your feedback Kathleen.
What can I say!!
What can I say!!? Other than fantastic . My great nephew now lives in Australia to send this magical message to him and see his little face thinking Father Christmas knows everything about him , me heart burst!!! Highly recommended
18 December 2024
Unprompted review
Reply from Elfi
Thank you so much Clare!
Amazing
Amazing! Good quality and nice that we can personalise with so many options. I can give you 10 stars. My daughter was impressed about the video. Thank you! The best!
22 December 2024
Unprompted review
Reply from Elfi
Thank you so much for your lovely words Stefan!
Best Xmas video ever my kid was amazed
Best Xmas video ever my kid was amazed
20 December 2024
Unprompted review
Reply from Elfi
Thanks Mario!
What a magical morning
What a magical morning. My two boys are still talking about it now seeing Santa. Thankyou for a lovely magical time and a memorable one 😍
14 December 2024
Unprompted review
Reply from Elfi
Thank you so much for your kind words Sherrie!
Great surprise for my little one.He…
Great surprise for my little one.He loves it
22 December 2024
Unprompted review
Reply from Elfi
Thanks Milena.
Reply from Elfi
Thank you.
Amazing video for kids
Amazing video for kids! High quality, very easy to make, lots of personalisation options. Kids loved it! And the price is super affordable 👌
16 December 2024
Unprompted review
Reply from Elfi
Thanks Dovile!
The video is so good but….
The video is so good, magical, perfect but I also paid for a phone call which didn’t materialise which left me very disappointed
15 December 2024
Unprompted review
Reply from Elfi
Thanks for your feedback Jim, you can receive the phone call only if you watch it online with the option phone call, if you download it we can't call you. If you need assistance, please send us an email to: mail@elfisanta.uk .
Wasn’t sure how to open the phone call…
Wasn’t sure how to open the phone call feature which after email it’s been explain very quickly and clearly and the video it’s super amazing for kids . Will be ordering next year another one for sure
18 December 2024
Unprompted review
Reply from Elfi
Thank you so much for your kind words Karolina!
Excellent videos
Excellent videos, especially as Santa calls them by name and knows there family and e
Where they live.
Our grandchildren were so thrilled with Elfi.
15 December 2024
Unprompted review
Reply from Elfi
Thank you so much Barbara!
Amazing service
Amazing service! Amazing video. Do not hesitate to do it. My child watches this on her ipad daily
13 December 2024
Unprompted review
Reply from Elfi
Thanks Megan!
Core memories
These videos are the stuff life-long memories are made of. Ours is adorable. My son will be a believer for at least another year once he sees this (he's reached the age of suspicion). I will be ordering every year for my little ones. Very impressed.
21 December 2024
Unprompted review
Reply from Elfi
Thank you so much for your kind words Sian!
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