Elite Supps Reviews 

7,038
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery services and the consistently high quality of the items they purchase online. Many people note that browsing the website is completely straightforward and finding what you need is always simple. Shoppers deeply appreciate the detailed product information available and the genuinely helpful staff support during local store pickups. However, some people mentioned recurring issues with damaged items arriving or receiving incorrect products in their packages. A few consumers also experienced occasional delivery delays, poor handling, or frustration with promotional free gifts.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are clean, effective, and arrive in... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping times and... See more

Order

Customers had positive experiences with order, highlighting fast and efficient delivery directly to their... See more

Quality

People report positive experiences with quality, highlighting that supplements and protein powders are clean,... See more

Service

Users describe positive interactions with service, highlighting fast and friendly experiences both in store... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up! Product is good - the c... See more

Company replied

Rated 4 out of 5 stars

I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more

Company replied

Rated 4 out of 5 stars

Everything was great except the mystery bars. I thought they'd be 12 different flavours, not 1 terrible flavour. I asked around and couldnt give them away. Had to throw them all away. Literally chargi... See more

Company replied

Rated 5 out of 5 stars

The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact... See more

Company replied


Company details

  1. Online marketplace
  2. Fitness and nutrition
  3. Herb shop
  4. Vitamin & Supplements Shop

Information provided by various external sources

Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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4.3

All reviews

(7,038)

1,198 reviews in the last 12 months

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Rated 5 out of 5 stars

Great online service and order arrived…

Great online service and order arrived fairly quickly.

14 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Joseph

We are so pleased to hear you had a great experience with our online service and that your order arrived quickly. Thank you for your positive feedback!

Elite Supps

Rated 5 out of 5 stars

Great Products at a Great Pr

I recently purchased my supplements online from Elite Supplements and was extremely impressed with the entire experience. The website was easy to navigate, the product range was extensive, and ordering was quick and straightforward. My order arrived promptly, was well packaged, and everything was exactly as described. The quality of the products and the excellent service have given me confidence to shop with Elite Supplements again, and I would highly recommend them to anyone looking for reliable supplements at competitive prices.

7 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Stephen

We are so pleased to hear about your positive experience with our online store and the quality of our supplements. It is wonderful to know that our website, product range, and efficient ordering process met your expectations. We are especially glad that your order arrived promptly and well-packaged. Your confidence in us and your recommendation mean a great deal to our team.

Elite Supps

Rated 5 out of 5 stars

Fast delivery

Fast delivery, amazing products

14 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Ebonie

We're so happy to hear you enjoyed our products and fast delivery! We appreciate your support and look forward to helping you again soon.

Elite Supps

Rated 2 out of 5 stars

You sold me stuff out of date very…

You sold me stuff out of date very unimpressed

13 July 2026
Elite Supps logo

Reply from Elite Supps

Hi Jarrad

We're sorry to hear you're disappointed with your purchase.

The product you purchased was sold with a disclaimer on the product page before checkout, and this information was also included in your order confirmation email, advising of the product's best before date prior to purchase.

We understand your concerns and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Good products with decent delivery…

Good products with decent delivery times and simple enough to online order.

Would like a loyal customer % off at purchase if thats a thing 😉.

13 July 2026
Elite Supps logo

Reply from Elite Supps

Hey there

We're so glad you appreciate our products and the ease of online ordering! We value your loyalty and are always looking for ways to enhance our customer experience. Your suggestion is truly appreciated.

Elite Supps

Rated 5 out of 5 stars

Quick delivery convenient to nearby…

Quick delivery convenient to nearby AusPost parcel locker

5 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Aaron

We're so glad to hear you appreciated our quick delivery and convenient parcel locker option!

Elite Supps

Rated 5 out of 5 stars

The product is always good and it…

The product is always good and it arrives very quickly

3 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Dianne

We appreciate you sharing your experience. We're so happy to hear you received very quick delivery and love the product!

Elite Supps

Rated 5 out of 5 stars

Communication and time frame of…

Communication and time frame of products was grest

12 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Colleen

We're delighted to hear our communication and product delivery met your expectations. Thank you for your kind words!

Elite Supps

Rated 5 out of 5 stars

Order came faster then expected

Order came faster then expected, ordered on a Saturday it came Tuesday, was packaged well and all my items were correct, the freebies are a nice touch too, prices were fair and can say with 100 percent certainty this will br my go to shop for protein.

12 July 2026
Elite Supps logo

Reply from Elite Supps

Hey there

We are so happy to hear that your order arrived quickly and that everything was correct and well-packaged. We appreciate your kind words about our fair prices and the freebies. We look forward to being your go-to shop for protein!

Elite Supps

Rated 2 out of 5 stars

Purchased the mystery bottle or shakers…

Purchased the mystery bottle or shakers so purchased 5 hoping I get a mix and got the exact same bottle 5 times. I understand the mix up but when I touched base to address it they basically Whiped their hands with it and said it’s bad luck.

20 July 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hey there

Thank you for taking the time to leave your feedback.

We're sorry to hear you were disappointed with the Mystery Shaker/Bottle promotion. As the name suggests, each Mystery Shaker/Bottle is selected at random based on the stock available at the time your order is packed.

While purchasing multiple mystery items can certainly result in a mix of products, it can also mean receiving the same item more than once depending on current availability. Unfortunately, we're unable to guarantee a variety of different bottles or shakers as part of this promotion.

We understand this wasn't the outcome you were hoping for, and we appreciate you sharing your feedback. We'll be sure to pass it on to our team for consideration in future promotions.

Elite Supps

Rated 1 out of 5 stars

Protein arrived open & damaged

Protein arrived open & damaged. I asked for assistance from Elite Supps and received a reply stating they cannot assist as I didn’t take up extra insurance. I replied & said this cannot be used though and needs to be disposed of, how can they accept money for a product that isn’t usable? I was advised they COULD have helped me but now it’s been disposed of they can’t. I then replied & stated it hasn’t been disposed of yet so please advise my next steps? Another reply stating they stand by that they can’t help me as it’s damage due to transit/courier. So a $70 purchase not usable on receipt and no customer service at all to help their customer.
So beware- if you don’t add EXTRA insurance they won’t take responsibility for anything or provide any type of service to their customers. I will never order from here again.

21 July 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hi Stacey,

Thank you for your feedback.

We're sorry to hear you were disappointed with the outcome of your enquiry.

At checkout, we offer Easy Protection as an optional service to cover orders that are lost, stolen, or damaged during transit. Unfortunately, this option was not selected on your order. As outlined at the time of purchase, where Easy Protection is declined, we aren't able to provide compensation or replacements for damage that occurs during transit.

We appreciate that this wasn't the outcome you were hoping for. Our responses were based on the terms of the shipping option selected with your order and were applied consistently.

Thank you again for taking the time to share your experience.

Elite Supps

Rated 5 out of 5 stars

R1 whey isolate protein

Easy to order online and the product is genuine .

5 July 2026
Elite Supps logo

Reply from Elite Supps

Hey there

We're delighted to hear that you found the online ordering process easy and that you received a genuine product! Thank you for your positive feedback.

Elite Supps

Rated 5 out of 5 stars

Easy online shopping experience

Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless. Have purchased from elite supps previously with similarly smooth experience.

4 July 2026
Elite Supps logo

Reply from Elite Supps

Hey there

We are so pleased to hear that your online shopping experience and click-and-collect pickup were seamless. It's wonderful to know our staff provided friendly service and that you consistently have smooth experiences with us. We truly appreciate your kind words!

Elite Supps

Rated 5 out of 5 stars
Elite Supps logo

Reply from Elite Supps

Hi there

We are so happy that you enjoyed the service!

We look forward to you shopping with us again in the future!

Elite Supps

Rated 5 out of 5 stars

Protein Shakes

Excellent service communication & delivery

9 July 2026
Elite Supps logo

Reply from Elite Supps

Hey there

We're so happy to hear that you had such a positive experience with our service, communication, and delivery! Your kind words mean a lot to us.

Elite Supps

Rated 5 out of 5 stars

Bought some protein bars was wonderful…

Bought some protein bars was wonderful and delivery was good

9 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Brandon

We're so happy to hear that you enjoyed the protein bars and that the delivery was good. Thank you for your wonderful feedback!

Elite Supps

Rated 4 out of 5 stars

Good product & delivery but bad mobile website experience

Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up!

Product is good - the chocolate mug cake is much nicer than the red velvet.

2 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Tova

We appreciate your feedback on our product and quick delivery. We're truly sorry to hear about the difficulties you experienced with our mobile website. We are actively working on improving our mobile experience to ensure a smoother ordering process for everyone. We're glad you enjoyed the chocolate mug cake!

Elite Supps

Rated 5 out of 5 stars

Quick delivery

Quick delivery

2 July 2026
Elite Supps logo

Reply from Elite Supps

Hey Peta

We are so glad you are happy with our quick delivery and hope to see you shopping with us in the future!

Elite Supps

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