Ellis and Burlington 

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Rated 4 out of 5 stars

Most of my dealings with E&B have been with Ariel Fridman. She comes across to me as a caring, understanding, diligent individual who has a genuine desire to help her clients. She has always endeavour... See more

Rated 1 out of 5 stars

I was contacted by a Case Assessment Officer who said my case has a very high chance of success because my case was very recent. I was told to act fast. After I made payment, things started going down... See more

Rated 1 out of 5 stars

Major harassers. Won’t stop calling and emailing you once they have your contact information. After reading the reviews here, I have decided they were scammers too so I refuse to respond to any o... See more

Rated 1 out of 5 stars

Money taken for a fee £3250 . I may as well gave it to the original fraudsters.I have been emailing this firm for 2 weeks now for an update on my case however there is no reply however they are v... See more

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Company details

  1. Consultant

Written by the company

You're not on your own. You don’t have to give up in the face of online fraud. You don’t have to face the shame and frustration by yourself. Ellis & Burlington specializes in uncovering fraudulent practices, and helping people like you recover what is rightfully theirs. Regardless of how overwhelming your situation may appear, Ellis & Burlington has a team of dedicated, highly skilled and experienced experts who are prepared to give their all to make things right. We are proud to be part of the struggle to make the online environment safe and scam free. As we see it, helping fraud victims recover their money is about more than just helping the immediate victim – it's about sending a message to the scammers that their unscrupulous practices simply do not pay.


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(179)

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Rated 5 out of 5 stars

XTraderFX Scam

I engaged with Joshua from Ellis and Burlington in March 2019 after being scammed a large sum supposedly binary trading with XTraderFX.
The last thing I wanted to do at that stage was throw away more money trying to chase a lost cause. Joshua explained the process thoroughly and gained my trust. Through out the process Joshua was in regular communication and followed through on his commitments. The good news is even though my bank rejected my claim several times, with Joshua's help I recently got back most of my money. Still walking on cloud 9.

19 September 2019
Unprompted review
Rated 5 out of 5 stars

Ellisburlington Are true professionals…

Ellisburlington Are true professionals I cant fault them , I was scammed three times on my credit card of over £1000.00 And they guided me through it all and delt with all the correspondence from beginning to end . they E mailed my every day or by telephone
Very polite and understanding when I could ill afford to loose any money
Many Thanks to Emma especially

19 September 2019
Unprompted review
Rated 5 out of 5 stars

Very positive and friendly service.

It took Ellis and Burlington less than two weeks to solve my matter and have received all my money back from Rimarketsfx. com
Thank you Elizabeth and Adam for all your friendly and professional help.
Wish you all the best.

19 September 2019
Unprompted review
Rated 5 out of 5 stars

Ellis Burlington is a very professional…

Ellis Burlington is a very professional company fighting scammer. from start when your scammed you think everyone might scam you.
I thought I lost all my money at the start. They gave 100% confidence that they will get my money back and they did.these guys are professional at getting your money back from scammers. they helped me get my money when I was scammed by FSMSMART. I spoke to Jashua and he is top class at everything.
services,takes you to all processes. makes it very simple
I recommend this Company to anyone who is scammed.
If anyone out there wherever on Earth is scammed Ellisburlington is 100% legit and they will fight for you to get your money.

Thanks a lot Ellisburlington.

29 August 2019
Unprompted review
Rated 5 out of 5 stars

I've lost a large amount of money to…

I've lost a large amount of money to FxLeader, at first I thought it was lost for good till I found Ellis and Burlington they guided me through the process of getting my money back in front of my bank, and I managed to get all my money back the only downside was that it took about 2 months but Ellis and Burlington made me feel that everything is going to be good throughout the whole process.

14 August 2019
Unprompted review
Rated 5 out of 5 stars

From the beginning Ellis Burlington…

From the beginning Ellis Burlington were fully supportive towards me and my misfortune. Their representative responded immediately and stayed in contact with me through the many stages of the collecting of evidence and negotiations with the company that had scammed me. Their representative showed courage and determination coupled with integrity and a positive spirit. He made this situation of recovering my funds far more bearable than I thought possible. What was a very negative situation became acceptable through his concern and mediation.

7 August 2019
Unprompted review
Rated 5 out of 5 stars

i was scammed by xtraderfx

i was scammed by xtraderfx, and was skeptical about recovering any of my scammed cash, then. i discovered ellisburlington online.the ellis and burlington team took on my case and recovered all my scammed cash.i would like to thank joshua levenstien.who handled my case through out.a was instrumental in the successful conclusion of my case,,,

1 August 2019
Unprompted review
Rated 1 out of 5 stars

Draw your own conclusion !

Hello Joshua,
The following criteria are among those I would consider determine good professional service -
1. Efficiency
2. Clear and regular communication
3. Clear statement of method to be used by company, indication of the usual-normal-expected time frame,expectation of results including possible hinderances to a successful outcome.

Commentary on the service provided by your company based on e-mail communication
1. It is two days short of a month since fees were paid to your company without any noticeable forward progress on my case.
2. I was asked to get a Crime Number on the 24th June (by telephone) this is an acceptabe request but it was not mentioned in any introductory phone calls which should be deemed to be a clear overview of the service to be priovided.
2. On the 26th I was told that work on my dispute pack was begining - crime number not mentioned.
3. July 1 (a week after the original request !) the same task is repeated - I am supposed to report to local police station to receive a reference number! The same email includes a totally erroneous link to ACTION FRAUD UK. The subsequent explantion for this meaningless entry was less than convincing !! I am asked to present ALL bank and credit card transactions for the relevant period when in fact you only require evidence of one key financial transaction.
4. July 2nd since the same request has been repeated one week apart, I provide a thorough summary of the response by the Portuguese Police including.THE FACT that the Portuguese Police WILL NOT BE providing a CRIME numbe until they have completed their own investigation.
5. July 3rd I am told that, 'I have not received any communication from you until now '! and that is because you allowed a week to elapse after the first request for a crime number and before repeating the same request ! clearly not very interested to discover whether I had accomplished this task or not !!
11th July - I am asked can I still log in to my FX Zurich account - even asking this question indicates that you know little/nothing about the methods of the company you claim to be familar with!
12th July - I am asked if l have any e-mails regarding FXZurich - considering that at the outset time was considered to be an important factor, this tardy request shows a complete lack of any sense of urgency.
15th July - I am told that the lack of reference number is really not a problem and work may proceed without it ! On the 3rd July, I was told that my case could not proceed without it !

Summary
1. The e-mail record for this case shows a clear and consistent failure to meet the criteria given for good professional service.
2. The information provided has been contradictory and confused - failing to meet any reasonable benchmarks for professional conduct.
3. The progress on the case has been negligable.
4. The level of professional care has been sloppy and shoddy.

Conclusion
1. It is difficult to believe that you can allow such a shambolic service to trade under your name and reputation.
2. In the name of good business and fair trading, I hereby present a personal case for a full refund of fees.

Hi Naomi,

After going over your case I see that we tried reaching you a number of times, we also asked you for information that you never provided.

Our contract states that we don't provide refunds.

Everything was made clear to you from day 1, however, you decided that we are a scam and decided not to cooperate with us.
We are a registered legitimate business that has helped a large number of clients get their money back and return to their normal lives.

I don't know why you decided not to cooperate with us, however, you can not put the blame on us for your lack of cooperation.

Hope to hear from you soon,
We would still like to help you retrieve your money.

Best Regards,

Joshua Levenstein

30 July 2019
Unprompted review
Ellis and Burlington logo

Reply from Ellis and Burlington

Hi Naomi,

As stated previously, and numerous times, communication is fundamental in this line of work.
Unfortunately, clients can sometimes make this very difficult.
1.) Clients who repeatedly refuse to answer our emails/requests/phone calls.
2.) In cases where clients insist on not supplying essential and critical information relevant to their case, such as transaction documentation (and we routinely require that clients omit all non-relevant transaction history).
3.) Clients refusing to file a report with law enforcement, which is routinely the very first step in the dispute process, regardless if we do it for them, or if they do it themselves.

We said it initially, and we repeat it now, it is very difficult to help a client who makes it extremely difficult to help.
Again, we repeat our insistence for you to supply the relevant documentation so we can facilitate an accurate dispute package through the proper channels. If you again refuse, there isn't much more we can do to help you.

Rated 4 out of 5 stars

Highly Recommended

As far as professionalism and attention detail are concerned, an absolutely top-notch service. They were at times late for a scheduled appointment, but reassured me it was because of their massive workload, which is understandable. The outcome was 100% favorable, as they managed to recover all of my funds. Would use again, but hopefully it wont be necessary.

27 March 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Ellis and Burlington

After losing a lot of money to a forex broker named golden markets about 5 months ago I found out about ellis and burlington.
I spoke to someone named Harvey which made me understand more of what happened to me, he moved me forward to the service department which helped me dispute the transactions and get my money back.

Thanks to ellis and burlington i managed to return to my normal life.

18 March 2019
Unprompted review
Show reviews in all languages. (179 reviews)

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