I have used Elvvs several times to buy fencing gifts for our dear horses. There are never any surprises; delivery is quick; and the prices are reasonable. The products' quality seems to be a bit highe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When I made an order right product arrived fast and was reasonably priced. Customer Service replied very fast when I had a question.
Company replied
UPDATE 2024-10-27: I actually received a Reply the same Day as I posted this review (2024-10-24), just slightly later. They told me that the Order was going to be shipped on 2024-... See more
Company replied
I have never experienced such bad service from a company as I just have from El & VVS. I order a specific, expensive toilet seat from your web shop that you state is in stock. Price 1331 kr. I... See more
Company replied
Company details
Written by the company
Netsalg El&VVS ApS. blev stiftet d. 1/1/2001, og sælger i dag til private, firmaer og offentlige virksomheder til konkurrencedygtige priser.
Contact info
Søndergårdsvej 44, 4640, Faxe, Denmark
- 70200049
- info@elvvs.dk
- www.elvvs.dk
4.0
Great
12K reviews
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality 👍🏻
30 April 2024
Reply from Elvvs.dk
Kære Ali.
Tak for din anmeldelse og dine 4 flotte stjerner. De er meget værdsat.
På gensyn i shoppen.
Med venlig Hilsen
Netsalg el & vvs
Good products and fair prices
Everything went fine - it took few days more than expected to receive it but the cost of the items and the prices are good.
15 April 2024
Reply from Elvvs.dk
Kære Maurizio.
Tak for din anmeldelse og dine 5 flotte stjerner. De er meget værdsat.
På gensyn i shoppen.
Med venlig Hilsen
Netsalg el & vvs
God service
25 March 2024
Reply from Elvvs.dk
Kære Grethe.
Tak for din anmeldelse og dine 5 flotte stjerner. De er meget værdsat.
På gensyn i shoppen.
Med venlig Hilsen
Netsalg el & vvs
Reply from Elvvs.dk
Kære Wilmer.
Tak for din anmeldelse og dine 5 flotte stjerner. De er meget værdsat. - Rigtig god aften.
På gensyn i shoppen.
Med venlig Hilsen
Netsalg el & vvs
Unclear delivery times & unresponsive customer service
On the product page the indication was >8 days delivery time. On the order confirmation email, it now says >60 days. Why not show that up front on the website if you know it? I sent an email a week ago to inquire about actual expected delivery time, but no reply so far. All in all, not impressed with customer service so far.
25 February 2024
Reply from Elvvs.dk
Hej Wouter
Tak for din anmeldelse.
Vi beklager dybt at leveringstiden er blevet rykket af leverandøren.
Dette har krydset med din ordre.
Med venlig hilsen
Elvvs.dk
Kundeservice
When I made an order right product…
When I made an order right product arrived fast and was reasonably priced. Customer Service replied very fast when I had a question.
3 March 2024
Unprompted review
Reply from Elvvs.dk
Kære Janne.
Tak for din anmeldelse og dine 5 flotte stjerner. De er meget værdsat. - Rigtig god dag.
På gensyn i shoppen.
Med venlig Hilsen
Netsalg el & vvs
God service godt sted at handle
6 February 2024
Reply from Elvvs.dk
Kære Frank.
Tak for din anmeldelse og dine 5 flotte stjerner. De er meget værdsat.
På gensyn i shoppen.
Med venlig Hilsen
Netsalg el & vvs
Gode radiatorer og god levering
11 January 2024
Reply from Elvvs.dk
Kære Jette.
Tak for din anmeldelse og dine 4 flotte stjerner. De er meget værdsat.
På gensyn i shoppen og lad os håbe landsholdet vinder EM finalen i håndbold i aften(O:
Med venlig Hilsen
Netsalg el & vvs
Horrible customer experience
You should never advertise, let alone sell, products that are not in stock, only to inform the client about the delay a week later when they contact you. This is an example of horrible service.
10 January 2024
Ok levering
17 December 2023
Reply from Elvvs.dk
Kære Charles.
Tak for din anmeldelse og dine 4 flotte stjerner. De er meget værdsat.
På gensyn i shoppen.
Med venlig Hilsen
Netsalg el & vvs
Nicki Østergaard Gylling
Intet at klage overe
2 December 2023
the lamp has arrived damaged due to…
the lamp has arrived damaged due to poor packaging
instead of a replacement being delivered, I received a credit note.
I now have no lamp and am still paying 43.- CHF for customs clearance
15 November 2023
Reply from Elvvs.dk
Kære Niels-Otto.
Tak for din anmeldelse og dine 4 flotte stjerner. De er meget værdsat.
På gensyn i shoppen - og glædelig jul.
Med venlig Hilsen
Netsalg el & vvs
Nicki Østergaard Gylling
lang leveringstid og problemer med at…
lang leveringstid og problemer med at kontakte
10 November 2023
Reply from Elvvs.dk
Kære Krzysztof .
Tak for din anmeldelse og dine 4 flotte stjerner. De er meget værdsat.
Jeg kan se vi har svaret dig samme dag du har henvendt dig via kundeservice.
På gensyn i shoppen - og glædelig jul.
Med venlig Hilsen
Netsalg el & vvs
Nicki Østergaard Gylling
The worst shopping experience EVER. Do not touch this company.
I have never experienced such bad service from a company as I just have from El & VVS.
I order a specific, expensive toilet seat from your web shop that you state is in stock. Price 1331 kr.
I wait 2 weeks without hearing from you.
When I ask, you suddenly have it ready to send.
Then you send me another random cheap toilet seat, the wrong type, without its original packaging, in a black bin liner, badly packed in some waste cardboard.
Kindly refund my order immediately. You can come and pick up the seat from my house if you wish, its outside.
I am copying this mail into Trustpilot.
How many times do you cheat your customers like you have me???
30 November 2023
Unprompted review
Reply from Elvvs.dk
Hej Ian
Tak for din anmeldelse, som vi er meget kede af.
Hvis du modtaget en forkert vare - skal du udfylde en reklamation: https://www.elvvs.dk/rmaComplaint.php
Så bliver det straks behandlet fra vores lager.
Med venlig hilsen
Michael Larsen
Elvvs.dk
God service
25 October 2023
Reply from Elvvs.dk
Kære Michael.
Tak for din anmeldelse og dine 4 flotte stjerner. De er meget værdsat.
På gensyn i shoppen - god aften.
Med venlig Hilsen
Netsalg el & vvs
Nicki Østergaard Gylling
God service
25 October 2023
Reply from Elvvs.dk
Kære Thomas.
Tak for din anmeldelse og dine 4 flotte stjerner. De er meget værdsat.
På gensyn i shoppen - god aften.
Med venlig Hilsen
Netsalg el & vvs
Nicki Østergaard Gylling
ok alt var tifredsstillende
8 October 2023
Reply from Elvvs.dk
Kære K.E. Jepsen.
Tak for din anmeldelse og dine 5 flotte stjerner. De er meget værdsat.
På gensyn i shoppen.
Med venlig Hilsen
Netsalg el & vvs
Nicki Østergaard Gylling
I placed my order exactly 14 days ago…
I placed my order exactly 14 days ago and it hasn't even been shipped yet. It was a LED light that, according to the website, was in stock, so it should take 1 to 3 days to arrive. I'm still waiting... terrible service.
28 September 2023
Reply from Elvvs.dk
Kære Agustin.
Tak for din anmeldelse.
Du har bestilt en skaffevarer fra Malmbergs.
Du er velkommen til at kontakte vores kundeservice. De sidder klar til at hjælpe dig.
Med venlig Hilsen
Netsalg el & vvs
Nicki Østergaard
super hurtige levering og god produkt!
6 September 2023
Reply from Elvvs.dk
Kære Birgit.
Tak for din anmeldelse og dine 5 flotte stjerner. De er meget værdsat.
På gensyn i shoppen og rigtig god weekend.
Med venlig Hilsen
Netsalg el & vvs
Nicki Østergaard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.