A good experience. I have a minor problem with the time, the package had a little delay. Everything else perfect. Sorry for my english. Una buena experiencia. Tuve un problema leve debido a que el... See more
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The delivery was fast considering the distance. The items were packed nicely and everything was in order. The items I purchsed were as described and they all fitted and looked good - that's a first fo... See more
Good products. Delivery was over the estimated time by 4 days. Suprise box t-shirt well under size compared to all the other t-shirts. Gives the feeling that this was known and may have been the reaso... See more
I ordered 2 long-sleeved t-shirts and I am very happy with the received products. The t-shirt fabric is very thick, it will not stretch and get out of shape easily. I can notice the quality difference... See more
Company details
Written by the company
¡Productos exclusivos, gran selección, precios bajos y envío rápido en EMP! Mujeres y Hombres · Artículos Oficiales · Asistencia al cliente Marcas: Star Wars, Harry Potter, Marvel, DC Comics, Walt Disney, Brandit, Gothicana
Contact info
Avda. Països Catalans. 168, 17457, Riudellots de la Selva, Spain
- 972 101 298
- mailbox@emp-online.es
- www.emp-online.es
4.3
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Despiste of the flat/floor number and…
Despiste of the flat/floor number and door is requested at the moment of ordering, then that information is missing in the delibered package so the postman is unavailable to know who or where to deliver the package.
22 January 2025
Unprompted review
Reply from EMP ONLINE ESPAÑA
Hola Alberto,
Le informamos que si falta algún dato en la dirección y Correos no puede entregarlo, nos avisan y nosotros nos ponemos en contacto con los clientes para completar la dirección para que pueda ser entregado. No sabemos qué ha podido pasar en su caso, pero con el seguimiento de Correos se puede detectar la incidencia y solucionarla rápidamente. Si tiene alguna duda, aclaración o podemos ayudarle en algo, puede ponerse en contacto con nosotros a través de nuestro email mailbox@emp-online.es.
Muchas gracias por su valoración.
Un saludo.
So great!
So great!! It arrived perfectly as usual. i love to buy at EMP.
The only think that i would like to change it is the problem with the sizes, i asked or an M in one item and it is too big, i am not going to change it because if i got to pay the shipment and ask the change it is going to be more expensive to me...sometimes, even ith the measurements on the web the sizes are not accurate.Beware with that
3 January 2025
Unprompted review
Good prices and efficient delivery
17 December 2024
Unprompted review
Horrible experience
Horrible experience. I ordered some clothing as a gift but their app changed the address on the last second and I did not realize.
I immediately sent them a message to change the delivery address, but because there was a Saturday, there was no response. on Monday I contacted them again but they told me it was too late to change the address.
No gift, no money. I have to contact my credit card company and chargeback as they do not offer any solutions.
I will never ever buy again from them. They just lost a customer
21 September 2024
Unprompted review
Reply from EMP ONLINE ESPAÑA
Dear [Customer's Name],
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with your recent order.
Once an order is placed, we are unable to change the delivery address directly. However, if you contact us as soon as the order is accepted by Correos, we can request a change of address with them. This would allow us to help ensure your order reaches the correct location.
We understand how important it is for gifts to arrive on time and appreciate your understanding. If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out to us directly at [contact email or phone number].
Thank you for your patience, and we hope to serve you better in the future.
As always very good service
As always very good service. Good and extensive information about delivery. Properly packed and last but certainly not least; their products are from great quality!
26 September 2024
Unprompted review
Great service
Great service, great quality, I'm very happy with my purchase fantastic, thanks!
22 July 2024
Unprompted review
Good quality and it fits nicely
Good quality and it fits nicely. It has a fabric tag on the yellow side and you have to cut it or it will look strange, but aside thats is perfect.
23 April 2024
Unprompted review
Good product design, slow delivery
Good products. Delivery was over the estimated time by 4 days. Suprise box t-shirt well under size compared to all the other t-shirts. Gives the feeling that this was known and may have been the reason for the price. Disappointing to see that the return postage on this item must be covered by me. Clothes prices from this site are high enough to cover returns.
8 April 2024
Unprompted review
Absolutely love the jacket
Absolutely love the jacket. Excellent offer, communication all way through. EMP never disappoints \,,/
18 March 2024
Unprompted review
Amazing timing
It was awesome that at the point I was doing the payment process, it gave a me an ETR for shipping, to my surprise, the package came just at the time you mentioned in the website.
15 March 2024
Unprompted review
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