Really easy process, Donna Hames managed our case and was very prompt with any queries we had. Everything ran really smoothly, to be honest, so smooth to the point it felt (as someone doing their fi... See more
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Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.
Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.
Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.
We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.
Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us
United Kingdom
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Everything was perfect
Very good communication
Very fast answers for all my questions
Thanks

Reply from Enact Conveyancing

Reply from Enact Conveyancing
Enact have a portal with e-mail/text alerts and are on the phone if required. Really smooth and calming experience.

Reply from Enact Conveyancing

Reply from Enact Conveyancing
Excellent service, simple to follow and effective communication. Thank you @ Bethany Stead.

Reply from Enact Conveyancing
The experience with Enact Conveyancing was brilliant from the very first contact till the finishing line.
Enact are professional at all times and make the process hands free for the customer while they do all the work, you can keep track of the progress via the online tracker also chat to a human being via online chat server if you have any queries.

Reply from Enact Conveyancing
1st time using Enact and we are very happy with the service received.
Communication was great and so was their customer service.

Reply from Enact Conveyancing
Very slick experience. End to end process was very smooth completing on the exact day that our mortgage deal expired. No complaints here.

Reply from Enact Conveyancing
Easy to use app to track progress. Messages and contact info for any questions. All answered promtly. Completed on time and kept up to date with every transaction.
Can't fault the service at all.

Reply from Enact Conveyancing
It was one of the smoothest transactions I have ever done. Their portal was so well laid out and easy to use. I can not rate them high enough. All paper work was completed about 2 months before the completeion date and all we had to do was wait for the completion date

Reply from Enact Conveyancing
Issue after issue. We missed our ideal completion date for remortgage and broker has to put us on a product with existing provider temporarily and we've made 1 payment more than what new deal was. Issues with portal. Hardly ever got a call or alternative method of contact overly relied on their portal which sometimes we couldn't access. Issues with verifying id.

Reply from Enact Conveyancing
Santander made switching my mortgage so easy!
Their on-line tracking service is excellent - keeps you up to date at every step.
Staff are really receptive and genuinely want to help.
General communication was spot on.
Keep up the great work team.
KR

Reply from Enact Conveyancing
Harry Kennedy has been great, he kept us informed and always answered my questions with professionalism, he is an asset to the company

Reply from Enact Conveyancing
Enact were efficient to respond to any queries; the online portal and especially having the chat now feature meant that everything was dealt with accurately with very little wasted time. I would highly recommend.

Reply from Enact Conveyancing

Reply from Enact Conveyancing
The process was completed efficiently and without fuss. Updates were made every morning by the case handler with tasks to complete and documents to read indicated. We provided the documents and Enact did all the work.

Reply from Enact Conveyancing
they were good and took care of everything

Reply from Enact Conveyancing
You hear horror stories with Solicitors, but Enact was anything but. Had a very good experience with them, We had Anthony Bailey who would always answer, or call back as requested. Which led to a very smooth property purchase.
The portal that enact provided was excellent.
Highly recommend using with house conveyancing.

Reply from Enact Conveyancing
Proffessional service. Easy to contact. Good advice . Available early hrs to evening

Reply from Enact Conveyancing
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