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Endesa Reviews 

13,475
•
TrustScore 4 out of 5

3.9

Energy supplier
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See what reviewers are saying

Rated 3 out of 5 stars

All good, my only issue is my readings are always at least 3 days behind not showing on my account.

Rated 5 out of 5 stars

As a housewife of Elegio stay at home most of time .I'm so contented with your service Everything is fine Thank you very for good service 👏

Rated 5 out of 5 stars

We have just had Endesa for less than a year for our holiday home in Spain. So far, we have had no negative experiences. One of the reasons we chose Endesa is the fact that the bills can be paid by d... See more

Rated 2 out of 5 stars

Terrible company. They ignore emails, refuse to help in online chat, and keep directing you to call instead — but when you do call, no one actually answers. On top of that, they add an unauthorized... See more

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Company details

  1. Energy supplier
  2. Electric utility company
  3. Gas company

About Endesa

Written by the company

Tenemos una solución para cada una de tus necesidades.

⚡ Energía con experiencia: somos una compañía especializada en electricidad desde hace más de 80 años y con conocimiento técnico para ofrecer un servicio sólido y fiable.

⚡ Tarifas de luz y gas a tu medida: encuentra con la ayuda de nuestros asesores expertos las ofertas que mejor se ajusten a tus necesidades y horarios.

⚡ Soluciones para tu hogar y tu empresa: climatización, aire acondicionado, instalación de paneles solares, autoconsumo y movilidad sostenible para coches eléctricos.

⚡ Siempre cerca de ti: contamos con una amplia red de oficinas y técnicos, combinando atención presencial y digital para adaptarnos a cada necesidad.

¡Acompáñanos!

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Contact info

3.9

Great

TrustScore 4 out of 5

13k reviews

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3.9

All reviews

(13,475)

5,863 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

The one time I need your urgent…

The one time I need your urgent assistance, you refuse to speak English regarding a technical issue, and then insult me. If I were not forced to use you, I would choose another company.

26 April 2025
Rated 4 out of 5 stars

Points to Reduce Bills.

Using points to reduce our bills is a nice touch, apart from that I find the othe offers annoying as I'm not interested, I did try & enrol on the new discount tariff that there are offering, but was unable to complete the application on line, so I am planning to visit their shop to register

23 April 2025
Rated 3 out of 5 stars

I have a Spanish Holiday home in Velez…

I have a Spanish Holiday home in Velez Malaga since September 2021. The house was set up to use Endesa, i was on the LUZ 1 Contract and invoices were sent out usually aprox 35 x days. I dont live at my spanish home and only go once for a month in July. My bills were getting expensive as i dont live there, they add on Potency/ meter hire and taxes making your bills higher. In October 2024 i changed my Contract to Luz 2 based on monthly bills, averaging 45/50 euros a month all of a sudden i am receiving current bills and some dated 2023, whicj i have already paid. I have been on Endesa customer service chat. and explained why are they sending 2023 bills from 2 x years ago when i have paid all bills to date. They sent me a ref number on email and said someone will look in to my bills. Looked at my Santander.es banking and Endesa are taking 2 x payments out tomorrow, one of them is from 2023 €63 and a current bill for April 2025 - €65 euro. I am getting fed up now with Endesa at the end of my Tether with them !!!

21 April 2025
Unprompted review
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Reply from Endesa

Hello Steven, we apologize for your situation and the inconvenience. So we can delve into your problem in detail and review your case, please contact us via WhatsApp at 645581820, and we will work with you individually to provide you with a solution as quickly as possible. Thank you very much. Best regards.

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