I have a year membership which still has about six months to go but I cannot use any of the energie fitness gym. This is very wrong for costumes to be treated this way, can't even find the head office... See more
Location
Switch locationPill Box, 115 Coventry Road, E2 6JB London, GB
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See what reviewers are saying
I recently had the pleasure of trying out Energy Fitness Bethnal green and it was an outstanding experience from start to finish. Here’s a breakdown of my thoughts: Facilities and Equipment: Th... See more
Joined the gym recently, it's clean, airy and good vibe all around. Equipment is well maintained and the gym had everything one needs. I'm going frequently (3times a week maybe) and thoroughly enjoyi... See more
I joined energie gym and so far everything is going well. Energie gym is well organise,clean and tidy. Also the amazing thing about the gym is that they can create you a workout plan free of charge t... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Pill Box, 115 Coventry Road, E2 6JB, London, United Kingdom
2.5
Poor
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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It’s good gym With friendly people.
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Abdur,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Energie fitness is one of the best gyms…
Energie fitness is one of the best gyms I’ve been a member of. Their range of classes and equipment is brilliant and it’s excellent value for money. I’m particularly fond of the Yard classes and would recommend to all levels. Definitely worth the investment!
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
little improvements
Please provide drinking cups for the New water machine. Either the cups seem to run out or you don’t provide drinking plastic cups no more. I’ve seen a few people go to the water fountain to drink water but no cups so they have to aim with there mouth to stink water. And also the cycling bikes I always cycle when I go to gym and it’s been some time now that I noticed few cycle foot straps have ripped off or broken and needs replacing please.
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey there,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
Machine require to be cleaned and…
Machine require to be cleaned and updated. Staff are amazing and always helpful. Shower needs to be cleaner and not very hot cause it starts burning your skin.
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey there,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that we have fallen short of your expectations. We want to deliver the perfect customer experience to every single one of our members that walks through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise. If you have any queries or suggestions then please speak with a member of staff and they will be more than happy to assist you.
Thank you for taking the time to leave us feedback, we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Highly recommended!
Really professional and furnished Gym, Very nice staff and always helpful.
Highly recommended!
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Cliente,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Staff is very friendly and helpful
Staff is very friendly and helpful. Equipment standard is great. Also price plan is a very good deal. I would recommend anyone this gym.
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey Nahin,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
Best classes
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Ino,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Only negative is I have a 'wow'…
Only negative is I have a 'wow' membership but the fob only works at my home gym and always a hassle signing into another gym although that was why I paid extra.
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
I really like this gym because the team…
I really like this gym because the team and the atmosphere that you feel when you are there it's helping you to keep motivated session by session and to do better and better every time you are going, thanks a lot guys
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Amazing experience here
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Giuseppe,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Cheap and cheerful busy most of the…
Cheap and cheerful busy most of the time.
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Rahim,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Gym review
Hello
Equipment won’t get service or repair as quick as they should,only one working TV in the hole gym,no music most of the time,and more clocks needed as there’s one clock in the hole gym,some more exercise machines would be great.
Many thanks
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey Reber,
I hope you're well.
I am very sorry to hear that we have fallen short on the high standards you expect from us and we expect of ourselves. We want to deliver an amazing customer experience to every single one of our members that walk through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise and hope to make it up to you in the near future. Please speak to a member of staff and they will be more than happy to address any issues or queries you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Good place to work out
Good place to work out. Very friendly staff good facilities all in all a good place
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Adam,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
The BEST gym!
Énergie Fitness Bethnal Green has all the normal functional requirements of a standard gym, but it has an atmosphere that is like no other. It has the most friendly and welcoming gym which keeps people coming back. And the Yard classes will whip you into shape like no other class- it has actually made me enjoy circuits!
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.
Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Bethnal Green
Hi CK,
Thanks for taking the time to write a review. I’m so sorry about your experience at énergie Fitness.
Please know that we take reviews like this very seriously so I will pass your comments on to the team. We listen to our members daily in our quest to continually improve.
The best gym!!!!
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Montserrat,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Very convenient for me as I live close…
Very convenient for me as I live close to gym . Equipment is up to date and staff are friendly and helpful
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi there,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Friendly staff but poor maintenance.
As it is in the title of the review: the staff is really approachable, helpful, but the site lacks proper maintenance (broken lockers in male locker room, machines are worn out, especially the bench paddings).
Not enough equipment (for example: only 2 Tricep and Bicep Rope Pull Down Cable - people are queuing or it to have it).
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Wojciech,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
The fitness sessions are very…
The fitness sessions are very interactive and truly help. The staff are very friendly and encourage all individuals to participate really well. It would be better if there was a wider range of fitness classes available
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hi Whitney,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Typical crowded local gym
Typical crowded local gym. Some coaches are helpful, some are there just to earn some cash for their rent.
New weight plates ares absolutely terrible, hope they will get damaged soon and the club will buy the same type as before.
Showers are a joke, water is boiling hot always.
Otherwise pretty good, nice selection of equipment and 24h operation is great.
24 February 2020
Unprompted review
Reply from Energie Fitness - Bethnal Green
Hey Mike,
I hope you're doing well.
We are sorry to hear you are not fully satisfied with the service being provided to you by our team members. We want to create an environment within our gyms that makes our members feel welcomed and motivated to achieve our goals, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
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