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Energie Fitness - Bethnal Green Reviews 

168
TrustScore 2.5 out of 5

2.5

Pill Box, 115 Coventry Road, E2 6JB London, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I have a year membership which still has about six months to go but I cannot use any of the energie fitness gym. This is very wrong for costumes to be treated this way, can't even find the head office... See more

Rated 5 out of 5 stars

I recently had the pleasure of trying out Energy Fitness Bethnal green and it was an outstanding experience from start to finish. Here’s a breakdown of my thoughts: Facilities and Equipment: Th... See more

Rated 5 out of 5 stars

Joined the gym recently, it's clean, airy and good vibe all around. Equipment is well maintained and the gym had everything one needs. I'm going frequently (3times a week maybe) and thoroughly enjoyi... See more

Rated 5 out of 5 stars

I joined energie gym and so far everything is going well. Energie gym is well organise,clean and tidy. Also the amazing thing about the gym is that they can create you a workout plan free of charge t... See more


Company details

  1. Fitness and nutrition
  2. Fitness centre
  3. Fitness Class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Pill Box, 115 Coventry Road, E2 6JB, London, United Kingdom

2.5

Poor

TrustScore 2.5 out of 5

168 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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2.5

All reviews

(168)

596 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good gym facilities although the…

Good gym facilities although the changing facilities including quality of the lockers and cleanliness are poor. Lockers are poor quality, sinks, toilet area are filthy.

24 February 2020
Unprompted review
Energie Fitness - Bethnal Green logo

Reply from Energie Fitness - Bethnal Green

Hey Graeme,

I hope you're well

We're sorry to hear that you are not wholly satisfied with the gym itself and there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

A fun place to go

A fun place to go
Sometimes have to wait for machines to be free, but there is a lot of choice of exercise machines.

24 February 2020
Unprompted review
Energie Fitness - Bethnal Green logo

Reply from Energie Fitness - Bethnal Green

Hey there,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great equipment

Great equipment. Flexible opening hours - 24 hours. But most importantly - the staff are great, helpful and polite. The circuit training class is very good too!

24 February 2020
Unprompted review
Energie Fitness - Bethnal Green logo

Reply from Energie Fitness - Bethnal Green

Hey there,

I hope you're doing well.

Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.

Thank so much for taking the time to leave a review, we really appreciate it.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Very friendly and inclusive gym

Very friendly and inclusive gym. My only complaint would be the volume of the music as it’s often too loud to hear my own music on my headphone led which is distracting.

24 February 2020
Unprompted review
Energie Fitness - Bethnal Green logo

Reply from Energie Fitness - Bethnal Green

Hi Katie,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

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