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Energie Fitness - Pontypridd Reviews 293

TrustScore 5 out of 5

4.8

79 Taff Street, Pontypridd, CF37 4ST Cardiff, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff are great, very professional, honest and welcoming. All of the equipment is clean, first rate and clearly signed for use. The atmosphere is very friendly, as are the great majority of cust... See more

Rated 5 out of 5 stars

Energie fitness in Pontypridd is by far the most friendliest gym I've been in. The staff are exceptionally friendly and from the moment you step in they make you feel extremely welcome. It's quite the... See more

Rated 5 out of 5 stars

I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, so... See more

Rated 2 out of 5 stars

Staff are excellent, but the gym is too busy. Theres not enough equipment to satisfy the amount of people using the gym so you either have to wait, or just not finish work outs. Had to change gyms... See more

Company replied


Company details

  1. Fitness and nutrition
  2. Fitness centre
  3. Fitness Class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 79 Taff Street, Pontypridd, CF37 4ST, Cardiff, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

293 reviews

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Rated 5 out of 5 stars

Excellent gym for everybody

The staff are great, very professional, honest and welcoming. All of the equipment is clean, first rate and clearly signed for use.
The atmosphere is very friendly, as are the great majority of customers.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Energie fitness in Pontypridd is by far…

Energie fitness in Pontypridd is by far the most friendliest gym I've been in. The staff are exceptionally friendly and from the moment you step in they make you feel extremely welcome. It's quite the common occurrence I walk into the gym and get greated by my name which is a really nice personal touch (especially Tiarnan). No matter what ability you are and what goal you are striving towards, it's quite evident that the staff are always 100% committed to help achieve these goals. Also, especially in recent times the gym have been expanding the equipment range quite a lot, most recently the new stairmaster which is extremely good news. If you have any hesitation about joining this gym, I hope my review puts your mind to rest.

10 February 2026
Unprompted review
Rated 4 out of 5 stars

Energie Fitness Pontypridd Review

The equipment and 24 hour availability is amazing. Layout is nice and they cater to a bunch of different people in-terms of equipment and classes they have. I personally use the heavy bags a lot as it always me to develop my kickboxing ability outside of a regular martial arts gym that are at set times. So this gym is very useful. Overall would recommend this gym at-least the one in Pontypridd is very good.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Great gym! 🏋️‍♀️

Fantastic Gym. Got everything thats require and more. Very clean and well maintained. State of the art showers aswel. Handy for the likes of myself for a 430am workout before heading to work.

All round fantastic!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

First week as a new member loving the…

First week as a new member loving the classes all the staff are really friendly recommend to anyone thinking of joining this is the first time I have stepped foot in a gym for over 20 years take the leap and do it

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Really nice gym

Really nice gym, everyone welcome

3 January 2026
Unprompted review
Energie Fitness - Pontypridd logo

Reply from Energie Fitness - Pontypridd

We're happy to hear that you feel welcome in our gym! We appreciate your positive feedback and are glad you enjoy your experience.

Rated 5 out of 5 stars

Welcoming and well equipped

I hadn’t been to a gym for a whilst so needed a bit of support. Great environment and lovely staff team, really welcoming. Matteo, in particular has been outstanding.

21 November 2025
Unprompted review
Energie Fitness - Pontypridd logo

Reply from Energie Fitness - Pontypridd

Thank you for taking the time to leave a review Julie, we really value your feedback. It's great to hear how welcoming you have found the staff and the gym, especially Matteo - we'll make sure to pass on your appreciation.

Rated 5 out of 5 stars

classes are always great

classes are really enjoyable, charlotte always creates a fun and welcoming environment, she’s there and happy to help when needed. She also has a great sense of humour so we’re always giggling

17 November 2025
Unprompted review
Energie Fitness - Pontypridd logo

Reply from Energie Fitness - Pontypridd

We're so happy to hear that you find the classes enjoyable! It's great to know that the environment is fun, welcoming, and helpful, and that the humor adds to the experience. Thanks for your feedback!

Rated 5 out of 5 stars

Started here at Pontypridd September…

Started here at Pontypridd September 1st , I have to say I’m enjoying every session I train five days a week at 6.30 am the equipment is fantastic and staff are very good .It’s a spotlessly clean gym , I do classes twice a week circuits on Wednesday and spin class and met on straight after , I’m 71 years old and try my best to do as much as the younger members , I’m looking forward to being a long term member

23 September 2025
Energie Fitness - Pontypridd logo

Reply from Energie Fitness - Pontypridd

Good Afternoon Wayne, thank you for taking the time to leave a review!
It's great to hear you're loving your experience so far, we look forward to watching you progress on your fitness Journey!
Many Thanks
Energie Team

Rated 2 out of 5 stars

Went there for the day

Went there for the day and got in for free, lovely staff member greeted me but once I got to looking around I could instantly tell the environment was poor and depressing, the equipment felt as if it were 50 years old and never been taken care of, some of the machines had adjustable seats, but couldn't adjust them because they were so old and wasn't kept in good condition, the plates where scattered everywhere, it was like doing a scavenger hunt, the cables felt as if they have never been oiled, one thing I did enjoy was that they had quite a bit of variety.

The gym was kept clean, they are very understaffed, was stuck by the door to get out for around 10 minutes before a member helped me get out.

Only reason I would go again is for its 24/7 service

24 April 2025
Unprompted review
Energie Fitness - Pontypridd logo

Reply from Energie Fitness - Pontypridd

Good Afternoon James, apologies for the delayed response but we appreciate you taking the time to leave a review.

It's great to hear that you had a warm welcome, the gym was clean, and that you enjoyed the vast variety of gym equipment.

Your comments regarding the gym equipment is very confusing as all our kit is less than 6 years old, with a lot of brand new kit in the gym, all of which have weekly maintenance checks. Pretty much all our members, as well as walk ins on free trials love how new and looked after our gym equipment is.

If you're ever back in the area, if you need a hand using or adjusting any of our equipment, just grab a member of the team, they'll be happy to give you a hand.

Many thanks,
Energie Team

Rated 5 out of 5 stars

Great environment and a welcoming team…

Great environment and a welcoming team of staff with an overall enthusiastic atmosphere

30 January 2025
Energie Fitness - Pontypridd logo

Reply from Energie Fitness - Pontypridd

Thank you for taking the time to leave a review Ieuan, we appreciate your feedback and are glad you love our gym!

Rated 5 out of 5 stars

Brilliant onboarding experience for a new customer

First time using this gym with my partner after a long time off any exercise. The manager gave us a nice walk around of the facilities and gave us some advice, we then bumped into one of the PTs Jason who was extremely helpful and talked us through a few different sets on different machines and gave us some really helpful advice on how to get started. Brilliant gym so far and will definitely be returning.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Energie Fitness is my go-to for…

Energie Fitness is my go-to for crushing workouts! Top-notch equipment keeps me motivated, the space is clean and energetic, and the staff is fantastic. Whether you're a gym newbie or a fitness fanatic, there's something for everyone. Plus, the flexible hours make it easy to fit workouts into my busy schedule. Energie Fitness - highly recommend!

24 May 2024
Rated 5 out of 5 stars

Great environment

The variety of classes is excellent and the staff are so hospitable and knowledgeable. I had refrained from joining for a long time because I thought the gym would be full of super fit gorgeous people but the clientele are mostly everyday folk and of all ages.

26 April 2024
Rated 5 out of 5 stars

Welcoming and lovely PT's that work there!

Me and my partner did a free trial at this gym and it was lovely. We had this lovely woman named Jenna talk to us about where each equipment is and was extremely nice and welcoming to us. The place was lovely and clean and overall an amazing experience for anyone coming into the gym for a first time. We decided to do a membership there because of how wonderful our experience was. Thank you so much!

13 April 2024
Unprompted review

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