Just started back doing some excercise after 2 yrs off , retired now at 65 and I am enjoying my time in the Gym , friendly and has all the equipment I need , taking it slow but positive
Company replied

79 Taff Street, Pontypridd, CF37 4ST Cardiff, GB
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Just started back doing some excercise after 2 yrs off , retired now at 65 and I am enjoying my time in the Gym , friendly and has all the equipment I need , taking it slow but positive
Company replied
I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, so... See more
Staff are excellent, but the gym is too busy. Theres not enough equipment to satisfy the amount of people using the gym so you either have to wait, or just not finish work outs. Had to change gyms... See more
Company replied
Energie fitness Pontypridd is genuinely the best gym I've had been to. I first joined in February 2022, after already losing 10st, to boost my physical activity but most importantly, my confidence... See more
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
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79 Taff Street, Pontypridd, CF37 4ST, Cardiff, United Kingdom
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Replied to 33% of negative reviews
Typically replies within 2 weeks
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I have never used a gym, and realising I need to improve my fitness, I reached out to Energie Fitness in Pontypridd.
Judgement free, empowering, welcoming and with 24/7 access I felt comfortable and motivated right from the start.
Really glad I signed up! The staff have been great and I feel welcome. Everything feels clean and not cluttered.
Yes, it's a good gym and just going through a lot at a minute with my chest Losing my dad christmas time And everyone is so lovely x
Good choice of classes and 30 to 45 mins duration is good. Trainers are knowledgeable and encouraging.
Have come here as the gym I usually attend is closed by an accident and am happy with it so far.
Wonderful gym equipped with required equipments and very friendly staff..♥️
Lovely gym kind friendly staff would recommend to anyone
Whenever we went to gym always facing the wifi issue.

Reply from Energie Fitness - Pontypridd
I am 76 and have been made to feel comfortable. The atmosphere is calming and I come and go as I please. An added bonus is I feel fitter and have lost over a stone in weight since I joined. I go 3 or 4 times a
Amazing gym. Good selection of equipment to hand. Clean and tidy excellent shower facilities. Well worth a visit.
I recommend for Everyone Energie Fitness Gym In the One best gym in wales Specially He has very experienced And very beautiful stops ♥️
I’ve only been a member for 3 weeks but everyone their staff and members are friendly and approachable. Staff have taken time so show the correct way of using machines etc. The classes are really fun 🤩
It's an amazing gym, all the staff are lovely, it recently added a 24 hour operation so you can go anytime and I go very late evening which is convenient, which means I don't run into any staff but I also don't run into many other people either which is ideal for me.
The ambience of the gym is great and very motivating. The staff is very friendly and approachable.
Really fab gym, so clean and modern! Air con is great too, never seems too busy so you can train whatever, whenever! The staff are also really friendly and approachable. The spin class on a Friday is my favourite class, really motivating and good music.

Reply from Energie Fitness - Pontypridd
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