Just started back doing some excercise after 2 yrs off , retired now at 65 and I am enjoying my time in the Gym , friendly and has all the equipment I need , taking it slow but positive
Company replied
Location
Switch location79 Taff Street, Pontypridd, CF37 4ST Cardiff, GB
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See what reviewers are saying
I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, so... See more
Staff are excellent, but the gym is too busy. Theres not enough equipment to satisfy the amount of people using the gym so you either have to wait, or just not finish work outs. Had to change gyms... See more
Company replied
Energie fitness Pontypridd is genuinely the best gym I've had been to. I first joined in February 2022, after already losing 10st, to boost my physical activity but most importantly, my confidence... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
79 Taff Street, Pontypridd, CF37 4ST, Cardiff, United Kingdom
4.8
Excellent
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Excellent gym!
14 May 2021
Reply from Energie Fitness - Pontypridd
Hi Danut,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
Great atmosphere friendly customer…
Great atmosphere friendly customer service and advice, the facilities are excellent
14 May 2021
Reply from Energie Fitness - Pontypridd
Hey there,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Only been a member for a short while…
Only been a member for a short while but really enjoying using the gym!
The system of having to book slots due to the current restrictions is nice and simple, and I’ve always been able to book a slot I’ve wanted.
14 May 2021
Reply from Energie Fitness - Pontypridd
Hey Deam,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Giving you 5 stars ⭐️
Giving you 5 stars I was so nervous going to a gym cause I’ve never been before and I wanted to start so I could get fitter and lose weight and soon has I came into the building you and your staff were so friendly and kind it was nothing to worry about i now go Monday to Friday and have sat and sun rest days I’m loving it and when I don’t go for a day I’m excited to come back, I’m loving it recommend the best gym around💪☺️
14 May 2021
Reply from Energie Fitness - Pontypridd
Hi Leah,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
Really well set out gym
Really well set out gym, really clean with someone cleaning at all times. Good equipment and friendly staff. The locker rooms and showers cubicles are convenient to the gym as well, don’t have to walk half a mile to the gym after getting changed
7 May 2021
Reply from Energie Fitness - Pontypridd
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
Lockdown godsend
Obviously not as enjoyable as actually going to the gym in person but the energie online classes have definitely been a godsend to me during the recent lockdown periods. As I'm slightly late joining the gym craze after retiring recently I don't feel comfortable joining in the live classes so I especially like the on demand sessions that are prerecorded so can be done at a time that's convenient for you. Can't wait to get back into the gym hopefully soon. Energiefitnesspontypridd is like a big, welcoming family to everyone.
15 March 2021
Reply from Energie Fitness - Pontypridd
Hi Janet,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Excellent gym
Excellent gym! Really friendly welcoming staff! The gym as a whole doesnt make you feel intimidated its a great atmosphere to train in.
27 December 2020
Reply from Energie Fitness - Pontypridd
Hi Richard,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
friendly staff
friendly staff, great enviroment, top dollar equipment you can't go wrong here. *****
18 December 2020
Reply from Energie Fitness - Pontypridd
Hi Rhys,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
So glad I chose énergie fitness as my…
So glad I chose énergie fitness as my gym!
Everyone has been so welcoming and helpful, I’m noticing good changes with myself physically and mentally, you really have an amazing team and amazing resources.
18 December 2020
Reply from Energie Fitness - Pontypridd
Hi Dean,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
The gym is always too over crowded
The gym is always too over crowded and you are never able to do the workout you planned. The equipment is always being used by other “gym hoggers”. There have been a few occasions that I have been turned away as the gym was at its capacity although I booked a visit online.
11 December 2020
Reply from Energie Fitness - Pontypridd
Hi there,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Great gym with all the equipment that…
Great gym with all the equipment that you want. Excellent coaches that understand your needs. Would recommend this gym if you are just starting out or even a pro.
27 November 2020
Reply from Energie Fitness - Pontypridd
Hi Chris,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Very good gym highly recommend
Very good gym has everything you need staff and other members are friendly and helpful.
All the equipment is brand new and due to covid these cleaning facilities at every station.
It’s open long hours on the weekend to which is pretty rare and very handy.
27 November 2020
Reply from Energie Fitness - Pontypridd
Hi Leon,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Pontypridd
Hi Gemma,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Pontypridd
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will always strive to continue to deliver this amazing service to you and we hope to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
This gym is excellent
This gym is excellent, it has all the facilities and the staff are really friendly. The price is good too.
15 November 2020
Reply from Energie Fitness - Pontypridd
Hi Debbie,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Friendly encouraging staff essential…
Friendly encouraging staff essential trate through troubled times
13 November 2020
Reply from Energie Fitness - Pontypridd
Hey Brian,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
Impressed with the setup overall
Impressed with the setup overall, and looking forward to getting back.
6 November 2020
Reply from Energie Fitness - Pontypridd
Hi Elaine,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Great gym with great staff *****
6 November 2020
Reply from Energie Fitness - Pontypridd
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
Awesome gym, great staff, could have more equipment.
A very nice gym with great people running it.
The machinery and equipment are new and great quality.
I like the way things got handled during the pandemic with the dividing tapes and antibacterial sprays.
The only negative for me would be that I'm used to gyms with more equipment and machinery for more exercises, so not having those extra or a direct alternative is a bit annoying.
Overall an all around great gym.
31 October 2020
Reply from Energie Fitness - Pontypridd
Hi Tefkros,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
What an amazing facility to have right…
What an amazing facility to have right on my doorstep.very easy to book on the énergie app for classes and gym time.the gym and equipment are kept impeccably clean and tidy even more so now with the current covid situation . the staff are always glad to help with your enquiries and so are the instructors tailoring your gym time to suit your fitness needs.what an excellent place to keep fit
31 October 2020
Reply from Energie Fitness - Pontypridd
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
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