Energy Advice Line Limited Reviews 

979
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We've been dealing with Liam at Energy Advice Line for over ten years. He's great to deal with, as are all other staff that we've spoken to. We've always been happy with the competitive prices and dif... See more

Company replied

Rated 5 out of 5 stars

I have used them for several years for my business energy, and a recent poor gas installation experience by a third (and I think there was a fourth) party has been handled professionally by Liam @ EAL... See more

Rated 5 out of 5 stars

I have used Energy Advise Line for a number of years for our business energy. I have always found them approachable and they don't have a 'pushy' or 'hard sales' approach. They give a number of option... See more

Company replied

Rated 5 out of 5 stars

Hi we have moved a few Utility Suppliers around a few different towns and Matt McAdam has been so helpful and supportive through this process. He has taken the majority of the stress out of it for... See more

Company details

  1. Price comparison site
  2. also in
  3. Electric utility company
  4. Gas company
  5. Telecommunications service provider

Written by the company

Using the Energy Advice Line to change your business electricity or business gas supplier is free and simple, enabling you to search the market for the lowest prices at the click of a button. With our new price comparison engine, all you need is your businesses postcode to get prices and find you the best deal from our comprehensive panel of energy suppliers. The comparison process is easy. You can make a well informed and confident decision online but our team of energy advisors are available via online chat or telephone to help you at any stage if you need it. We are all about putting our customer in control so they are confident in making the right decision. One of the best ways to save your company money is by shopping around for the best available prices before your fixed-term contract is due to expire. The energy regulator OFGEM has investigated the prices and has found that businesses that use a reputable price comparison website like the Energy Advice Line to compare their commercial energy prices are more likely to have lower bills than those who stay with the same supplier year after year.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

979 reviews

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5.0

All reviews

(979)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good honest advice

Good honest advice. They liaise with energy companies when there are issues. Removes the hassle of trying to deal with issues direct.

1 September 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Paul,

Thank you for the great review!

I can see that we first started helping you save and switch in 2012.

We can't thank you enough for using Energy Advice Line for the last 13 years.

Although our IT system makes the quotation and sign up process as easy as possible, more importantly, you as a busy business owner need access to a back-office team that can deal directly with suppliers if there is a problem with your account.

Your great feedback makes a massive difference and please don't hesitate to contact us at any time if you require any further information, advice or help.

We look forward speaking with you again on approach to your renewal date.

Best Regards,
Scott and the EAL Team

Rated 5 out of 5 stars

They make it easy

We have been using the Energy Advice Line for many, many years. They make the management of our energy contracts SO much easier.

8 August 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Peter,

Thank you for the fantastic review!

We have tried our best to make the process as easy and hassle free as possible so you can get on with running your business.

It's great feedback to hear that we have helped make the management of your energy contracts so much easier.

We look forward speak with you again on approach to your renewal dates but please don't hesitate to contact us if you require any further information or advice in the meantime.

Best Regards,
The EAL Team

Rated 5 out of 5 stars

Never had any problems with them and…

Never had any problems with them and they always help when I need it, always answer calls and emails.

4 August 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Susan,

Many thanks for the great feedback!

We have been helping you compare electricity and gas prices for your business since 2012 and can't thank you enough for trusting us to help you during this period.

We try and keep the process as simple as possible and are always available by phone, email, online chat & WhatsApp.

We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to us if you need any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Very good advice

Very good advice and I felt it was genuine and honest.
Thank you Liam

4 August 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Benjamin,

A massive thank you for the fantastic feedback!

If you need any further information or advice, please don't hesitate to contact Liam and the team.

We very much look forward to speaking with you again as you approach your contract renewal dates.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Highly Recommended

Liam is very helpful and professional. We have been using Liam for a while now in helping us chose energy suppliers for all our businesses. We can always trust his advice. I would highly recommend Energy Advice Line.

11 July 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Kamna,

Thank you so much for the great feedback!

It's great to hear that we have been able to advise and help you switch supplier for your business premises.

We can't thank you enough for trusting us to help you every time!

We very much look forward to speaking with you again on approach to your renewal but please don't hesitate to come back to us if you need any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Have worked with them for quite a few…

Have worked with them for quite a few years now and trust them to get a good deal every time

10 July 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Lesley,

Very many thanks for the great feedback!

We have been helping you compare electricity and gas prices for your business since 2012.

We can't thank you enough for trusting us to help you every year!

We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to us if you need any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Philip,

Thank you for the great feedback!

We have been helping you compare electricity and gas prices for the last 12 years and can't thank you enough for trusting us to help you every year!

We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to us if you need any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Liam's service has been excellent

Liam,
Has helped us with our energy renewals for the past few years. We have made savings on our energy costs and Liam's service has been excellent with plenty of notice of market changes and potential savings.

10 July 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Jon,

It's been 10 years since we started helping you compare prices after receiving your first enquiry in 2015.

We can't thank you enough for coming back and trusting us every year.

We very much look forward to speaking with you again on approach to your next renewal but please don't hesitate to come back to us if you require any further information or advice in the meantime.

Best Regards,
Liam and EAL Team

Rated 5 out of 5 stars

really helpful

10 July 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Paul,

Thanks so much for the great feedback!

As this is the first time we have helped you compare the market and switch supplier your review means a great deal to the team as EAL.

We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to us if you require any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Excellent

Great service always.

3 July 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Thanks for the fantastic review!

I can see that we have been helping you compare the market for a number of years now and we are extremely grateful for your loyalty.

We look forward to helping you for years to come but please don't hesitate to contact us if you require any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

We have worked with Liam for several…

We have worked with Liam for several years and the professional advice he has provided has been priceless.
I would highly recommend Energy Advice Line.

3 July 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Nicola,

Thank you for the great review!

I can see that we have helped you compare the market for over 14 years now which is just incredible.

We can't thank you enough for using us all these years and we very much look forward to speaking with you on approach to your renewal.

But please don't hesitate to come back to us if you require any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Huw,

Thank you for the great review today!

We try and keep the comparison process as quick and easy as possible so it's great to know that you were happy with the outcome.

We very much look forward to speaking with you on approach to your renewal date but please don't hesitate to come back to us if you require any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Safe, helpful and efficient

Pedro made the decision and contract easy. Trustworthy, diligent and very helpful. Energy advice line have consistently got my business good deals in a very tough climate

25 June 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Ricky,

Thank you for the fantastic review!

It has been and continues to be a tough environment as the market remains extremely volatile.

Trusting us to help you compare the market through these challenging times is a massive compliment and we can't thank you enough.

We look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to us if you require any further help or advice in the meantime.

Best Regards,
Pedro and the EAL Team

Rated 5 out of 5 stars

Competitive rates without pushy sales

I have used them a few times now and always the best rates, and they are not unscrupulous pushy sales people. Best in the business.

3 June 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Charles,

A massive thank you for the great review!

A review like this means a lot to the team at EAL. Sarah is so happy with the feedback.

We have worked hard to utilise online tools to make the process easier for our customers, but the team are always on hand to assist or answer any questions you might have on market trends, prices and supplier options.

We look forward to speaking again on approach to your renewal but please don't hesitate to come back us if you need any further information and advice in the meantime.

Best Regards,
Sarah and the EAL Team

Rated 4 out of 5 stars

Comparable prices readily available

Comparable prices readily available, and automatically updated, on line. No annoying marketing calls.

9 June 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Thomas,

A massive thank you for the review!

We try and keep the price comparison process as quick and easy as possible and do as much as we can online so you have all of the information in front of you to make a well-informed decision.

The renewal process is very similar so we look forward to catching up again then.

Please don’t hesitate to come back us if you need any further information and advice in the meantime.

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Great advice and help given

We have used energy advice line a few times now - they are professional, helpful and they remind us when we need to make a change.

6 June 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Tamsin,

A massive thank you for the fantastic review!

We are very grateful that you have used our price comparison service for the last 8 years and we very much look forward to helping you again on approach to your renewal date.

Please don’t hesitate to come back to Liam or the team at EAL if you need any further information and advice in the meantime.

Thanks again!

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Great service

Liam is very knowledgeable and offers a super efficient service. Outstanding communication through the simple process.

30 May 2025
Unprompted review
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Declan,

Thank you for the amazing review!

Liam and his team try and keep the price comparison and switch process as simple as possible with good impartial advice at every stage.

Please don't hesitate to get in touch with us again at any stage if you need any help during the contract with your supplier.

We look forward to speaking with you again on approach to your renewal date.

Thanks again!

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Great advice and services

Great advice and services. Would recommend to anyone looking for help

7 May 2025
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Ting Ting,

Thank you for the great review!

Liam and his team try and keep the price comparison and switch process as easy as possible with good impartial advice at any stage.

We look forward to speaking with you again on approach to your renewal if we don't hear from you in the meantime.

Thanks again!

Best Regards,
Liam and the EAL Team

Rated 5 out of 5 stars

Very happy with service for our motor…

Very happy with service for our motor garage rates, Liam very helpful (and has been for the while we've used his help to compare over years) many thanks

1 April 2025
Unprompted review
Energy Advice Line Limited logo

Reply from Energy Advice Line Limited

Hi Debbie,

Thank you for the fantastic review!

Liam is delighted that he could help you compare the market again this year. You have been using us to find the best deal for the last 10 years!

We can't thank you enough for your loyalty over this period and we very much look forward to helping you again next time on approach to the end of your contract term.

Please don't hesitate to contact Liam and the team at EAL if you need any further information or advice in the meantime.

Best Regards,
Liam and the EAL Team

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