English Blinds Reviews 

1,341
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that they are exceptionally well made, fit windows perfectly, and are remarkably easy to install. Many people also appreciate the straightforward online ordering process, accurate sizing guides, and great overall value for money across multiple repeat purchases. However, some customers also noted that deliveries occasionally took longer than the initial estimated timeframes or lacked proactive shipping status updates. A few reviewers experienced minor problems with damaged items upon arrival, unexpected delivery delays, or missing hardware components like installation fixings.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the excellent materials, perfect fit,... See more

Quality

Users describe positive interactions with quality, noting that the items are well made, fit perfectly, and... See more

Order

Reviewers mention positive feedback about order, noting that the website makes the ordering process... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders often arrive promptly within a... See more

Service

Consumers find service to be positive, highlighting smooth communication from ordering to delivery and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sizing, quality and speed of delivery are all good. It would be helpful if early on in the ordering process it was made clear that the brackets for the veritcal blinds are very shallow so fixing screw... See more

Rated 5 out of 5 stars

Great choice of blinds .ordered a sample arrived super quick with instructions on how to measure.Easy to use website, Blinds arrived well packaged, with all the fixings needed. Great quality and look... See more

Rated 5 out of 5 stars

Brilliant fitted perfectly but there were no fixings as described and as you have always provided in the past but we used or own. The vertical blind though looks stunning very happy, we have bought al... See more

Rated 5 out of 5 stars

From ordering communication appropriate and accurate and delivery was as expected. We ordered three blinds for our window and whilst we had an issue with one of the blinds as soon as this was querie... See more


Company details

  1. Blinds shop
  2. Interior designer
  3. Window treatment store

About English Blinds

Written by the company

English Blinds The Made to Measure Blind Company. Since 1988.

Read thousands more reviews of English Blinds at EKomi, The Feedback Company.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(1,341)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor quality stay clear

Poor quality, kitchen blind is bowed out of packet. Spoken to there technical team who are rude and don't listen to issue. Requested the blind to be replace or a full refund provided but refused.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
The made to measure blind arrived promptly. We noticed that the bottom of the blind had some indents/creases but the inside pole was not damaged, something wasn't quite right with the fabric and contacted CS an Gemma responded very quickly and a solution was offered. Thank you.

11 December 2025
Unprompted review
Rated 4 out of 5 stars

Overall this was a very positive…

Overall this was a very positive experience. I ordered two blinds during what was possibly a Black Friday deal, so a good price. I was aware that they needed to be made so wasn’t expecting them too soon. Initially I didn’t get a confirmation email and as this was my first time ordering from them I was a little concerned. However, I rang and spoke to a gentleman who said they sometimes have problems with emails to Hotmail addresses. He gave me the order number and resent the confirmation. I dropped half a star for this as feel it’s something that should be rectified. I haven’t ever not had email confirmation from anywhere else before.
That being said I was updated when the blinds were dispatched and they arrived within 7 working days from initial order. Both seem good quality roller blinds. Remaining half a star dropped here as received 4 brackets (as expected) but only 5 wall plugs and screws (needed 8). A quick email prompted a rapid response with the promise of more screws etc in the post. Customer service is very good but maybe whoever packaged the items needs to show a bit more diligence.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Roller blinds looks cheap and nasty

Roller blinds looks cheap and nasty, god knows why it took so long to make. Cord is actually been made to short, so to blind does not open or close fully. Contacted customer service and was greeted with a very rude man. Blind has gone in the bin. I shall go to a better company.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great blinds

First time ordering from English blinds and what a great company they are.
The faux wood venetian blinds I ordered were exactly what I wanted and were well made. I have just ordered some more for another window because I was so pleased.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Great choice of blinds

Great choice of blinds, ordering is very easy.
Communication regarding delivery is good, blinds arrived on time and are perfect. Thank you

28 November 2025
Unprompted review
Rated 1 out of 5 stars

This is a absolutely horrendous…

This is a absolutely horrendous company. They shout on you on the phone when you are asking why your items have not been delivered on the given date. You are given the option of getting the refund when you waste weeks waiting for a product that you paid for. I have never in my life experienced anything similar where a person spoke to me that way. The person I spoke to said he was the owner which made me laugh as I struggled to understand why would a business be run this way. This is an awful - awful place to get your products from!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Wood look blinds got 5 blinds from…

Wood look blinds got 5 blinds from this company very happy and pleased with them good strong materials used would definatly order again and highly recomend .look great up very happy with them
The only down side for me was took just over 3 weeks to come but worth waiting for

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service - friendly and prompt . Delivered in just over a week. Lovely blinds - my third lot, and just about to order some more .

17 November 2025
Unprompted review

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