English Blinds Reviews 

1,339
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that they are exceptionally well made, fit windows perfectly, and are remarkably easy to install. Many people also appreciate the straightforward online ordering process, accurate sizing guides, and great overall value for money across multiple repeat purchases. However, some customers also noted that deliveries occasionally took longer than the initial estimated timeframes or lacked proactive shipping status updates. A few reviewers experienced minor problems with damaged items upon arrival, unexpected delivery delays, or missing hardware components like installation fixings.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the excellent materials, perfect fit,... See more

Quality

Users describe positive interactions with quality, noting that the items are well made, fit perfectly, and... See more

Order

Reviewers mention positive feedback about order, noting that the website makes the ordering process... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders often arrive promptly within a... See more

Service

Consumers find service to be positive, highlighting smooth communication from ordering to delivery and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sizing, quality and speed of delivery are all good. It would be helpful if early on in the ordering process it was made clear that the brackets for the veritcal blinds are very shallow so fixing screw... See more

Rated 5 out of 5 stars

Great choice of blinds .ordered a sample arrived super quick with instructions on how to measure.Easy to use website, Blinds arrived well packaged, with all the fixings needed. Great quality and look... See more

Rated 5 out of 5 stars

Brilliant fitted perfectly but there were no fixings as described and as you have always provided in the past but we used or own. The vertical blind though looks stunning very happy, we have bought al... See more

Rated 5 out of 5 stars

From ordering communication appropriate and accurate and delivery was as expected. We ordered three blinds for our window and whilst we had an issue with one of the blinds as soon as this was querie... See more


Company details

  1. Blinds shop
  2. Interior designer
  3. Window treatment store

About English Blinds

Written by the company

English Blinds The Made to Measure Blind Company. Since 1988.

Read thousands more reviews of English Blinds at EKomi, The Feedback Company.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(1,339)

221 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A perfect fit

A perfect fit. I ordered a new blind over the Christmas period as my existing one broke. It was easy to order to my specifications and arrived swiftly after the Christmas holiday. Easy to install too

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered 3 sets of faux wooden blinds in different sizes just before xmas breal and feared rhere would be a long delay. When order was received English Blinds suggested delivery early Jan. They arrived in good time. Good quality easy to assemble and a very good price. Would use again and refer friends and family.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I’m delighted with the blind

I’m delighted with the blind, the wide slats look great in my bathroom. Customer service was excellent when I changed my mind about having a taped blind and my order/refund was processed straight away.
Would definitely recommend

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Misleading delivery times and unacceptable customer service


I placed an order on 27 December and received confirmation emails stating that my order would be dispatched within 3–6 working days. This information turned out to be completely untrue.

When I contacted customer service to enquire about the delay, the experience was extremely disappointing. The representative was rude and unprofessional and even laughed at me for raising a legitimate concern about the delivery timeline. This was unacceptable.

To make matters worse, my order was delivered in separate shipments and arrived with missing and incomplete components, making the one blind inefficient. The quality of both the product and the service fell far below expectations and doesn't worth the waiting.

I also emailed to formally complain about the customer service experience but, to date, have received no response, which only added to my frustration.

Overall, this company lacks basic customer service standards, clear communication, and accountability. They could greatly benefit from proper customer service training and more honest delivery timelines. I would not recommend based on my experience.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service that I have used before. Slight delay on delivery over the Xmas period but arrived in timescale required. Excellent fit and function.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Sadly the little twist fit roller blind we ordered, although it looked great in the box, we were unable to get it to work so that it either rolled all the way down to the window sill or all the way up to the top. We tried troubleshooting online and all the usual things we've done in the past with roller blinds, but the chain connector always stopped the blind from rolling up or down to its full extent. No amount of rolling or un-rolling made any difference so we can only assume it is something to do with the 'gearing' of the twist to fit mechanism. Very disappointing as it was a much needed cloakroom blind whilst we had guests staying and we had to resort to buying an off the shelf standard fix blind and cut down to size, which is never the same!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend.

Very efficient company.
Delivered on all their promises
Personal customer service response, on email and phone.
Good quality workmanship.
Very Happy to recommend /and Use them again. Ticked every box

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous blinds

Gorgeous blinds. Good quality. Help to measure if you need it. Arrived well packaged and in good time. Kept updated with progress

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality stay clear

Poor quality, kitchen blind is bowed out of packet. Spoken to there technical team who are rude and don't listen to issue. Requested the blind to be replace or a full refund provided but refused.

14 December 2025
Unprompted review

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