ENGS Commercial Finance Reviews 

136
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

ENGS screwed me out of 2 Motor Coaches that I took over and was paying for. They were aware of me assuming a loan and waited till the end to take the buses back. I would highly recommend to stay away... See more

Rated 2 out of 5 stars

We financed a equipment through ENGS earlier this year. There was a delay in getting machine delivered, and we paid in interest fee for everything single day delayed. We have been in business almost 3... See more

Rated 3 out of 5 stars

My sales guy was excellent. Very satisfied with my purchase, however, two months later I still do not have any type of statement that shows me how much of my payment is towards principal and inte... See more

Rated 1 out of 5 stars

this company does nothing but spam people. I keep getting emails from them despite numerous requests to stop contact. I have no need or interest in their services. nor did i sign up for t... See more

Company replied

Company details

  1. Non-bank financial service
  2. Car finance and loan company
  3. Commercial Insurance Company
  4. Insurance agency
  5. Loan agency

Information provided by various external sources

ENGS Commercial Finance Co. (“ENGS”) is a Mitsubishi UFJ Lease and Finance (“MUL”) company. MUL is one of the largest financial institutions in the world, and part of Mitsubishi Corporation, one of the largest and most respected companies in the world. ENGS provides best-in-class Lease and Loan solutions that enable our vendors to sell more equipment, more efficiently. With the global backing of MUL, we have capacity, ability and appetite that few in the market can match, plus international capabilities in the U.S., Canada, Asia and Europe.


Contact info

1.9

Poor

TrustScore 2 out of 5

136 reviews

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1.9

All reviews

(136)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Asked for the payoff amount

Asked for the payoff amount. Received a number which was wrong. We asked them to review and let us know where the difference comes from. So far it has been over 3 months. Still haven't received it even after sending several reminders on the subject.

1 October 2019
Unprompted review
ENGS Commercial Finance logo

Reply from ENGS Commercial Finance

Thank you for taking the time to share your experience with our company. We take your and all customer’s feedback seriously. Our goal is to consistently provide a high level of customer service. Based on the events you describe; we did not meet this goal. We will be reaching out to you to address your concerns.

Rated 2 out of 5 stars

Customers should be more informed of…Better communication!!!

Customers should be more informed of the long time lapse between account payoff and the documents that they receive to put the titled equipment they need to put road equipment to work. Better communication by Zach, specifically. Make customers aware that down payment and payoff must be made with funds transfer or cashier's check to avoid a 21 day hold on the process and transaction.21 days of down time may not be an issue with large companies,but to individual owner/operation

1 October 2019
Unprompted review
ENGS Commercial Finance logo

Reply from ENGS Commercial Finance

Thank you for taking the time to share your experience with our company. We take your and all customer’s feedback seriously. Our goal is to consistently provide a high level of customer service. Based on the events you describe; we did not meet this goal. We will be reaching out to you to address your concerns.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Zero follow up.

1 October 2019
Unprompted review
ENGS Commercial Finance logo

Reply from ENGS Commercial Finance

Thank you for taking the time to share your experience with our company. We take yours and all customer’s feedback seriously. Our goal is to consistently provide a high level of customer service. Based on the events you describe; we did not meet this goal. We will be reaching out to you to address your concerns.

Rated 5 out of 5 stars

Best commercial loan experience in my career.

I have one commercial truck and one commercial trailer financed through ENGS and I couldn’t be happier with the experience. Theresa in titling is the best in the buisness. She has helped me through a couple rough spots and was more than patient with me. The customer service team is amazing as well. Everytime I call to discuss matters with my accounts they go above and beyond. Looking forward to a long buisness relationship with ENGS!!

1 October 2019
Unprompted review
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