Enterprise Car SalesReviews 

I recently purchased a car from Enterprise and I am 100% satisfied with the car. My last 3 cars have been from a rental company. They were great cars.
We looked at cars at the Fresno and Stockton sale location. We purchased a 2019 Ford Taurus Limited and I am extremely happy with it.
The buying process is very simple. The salesman who helped us was Loranzo. Very professional and easy to work with. When I inquired about the gas, he said he would fill the tank, which he did. There's really no words to describe Loramzo which he did.
I highly recommend buying a car from Enterprise. Right now Hertz has suspended their sales operations.
I LOVE my car!
❤❤❤

Needed auto repair, offered several rentals to suit my needs, no paperwork just a signature, and easy return when repairs were complete

This past November I bought a Nissan Altima from the dealership in Lanham, MD. Later, I became aware of the cheapest of tires that were on the car, also it did not have alloy wheels. I believe they replaced the good tires with these ones.

MURRAY KENTUCKY ENTERPRISE BOZOs. I made a reservation online for a VA appointment that I have that takes 3 months to get. When i got there my daughter left and i was stranded and they said all their vehicles were reserved for other people that made reservations earlier than i did. So now im carless stranded 100percent disabled Vet with no car to get to an appointment over an hour away from me drive time. PLEASE do not use this company

Car shopping hit up Mike at the Hazelwood Enterprise location. He goes above his job to get you in a car. Call go up or go online but ask for Mike he will get you together.

Null reservation cancel one hour before the checking without any clear explanation. Not possible to join by phone after

Since I keep getting the run around with talking to someone in charge. I purchase a 2019 Nissan Altima SR from Pennsauken NJ location on 7/28/20 they were awesome at the time of sale even the manager was very welcoming and very helpful. I drove the car off the lot loved it until the check engine light came on 40minutes later. I immediately called the location and Richard said he just put gas in it and maybe the cap might not be all the way on, so I went to the gas station filled up and the next day the light went off. (Thank Goodness)

8/1- I was driving around running errands and the check engine light came on again I call the location to see if I could obtain a service record to see it the car needed a tune-up or oil change. It was the end of day Saturday and Richard said he would send it Monday morning when that department opens but I can still make an appointment at Nissan or an ASE shop to get it looked at. I made an appointment with Nissan for Monday morning at 7am.

8/3-I was immediately informed I would be charged a DIAGNOSTIC FEE for looking at the car. I kept explaining it was under warranty and Enterprise never told me of a fee. I borrowed the money and the test was done. I needed a Grill Shutter which would be $224.00 not including labor. I asked for the keys and I headed towards enterprise Pennsauken, because this was not right. On the way to the location Richard emailed me asking am I sure it’s the check engine light and attached an “ENTERPRISE VEHICLE CERTIFICATION CHECKLIST” which was blank. No information about the history was on this attachment. When I arrived at the location I told Richard about the Fee I was charged, and he said he didn’t know about a fee and he would have sent me to one of his shops. Richard knows I live 40minutes away, so I went to the ASE shop he said I could go too. After He told me that I called all Shops in my area and they all charge for a diagnostic check when a light is on.

I told Richard I haven’t even enjoyed this car yet because I keep having issues and he apologized but all he could tell me is I can go to a shop in the area. I asked for my money back and a refund for the Diagnostic test and all I received was $1,300 out $1,500 and he said they can’t refund me the $200 that I paid to Nissan. This is very unprofessional and very time consuming because I really wanted this car and to have to drive back to Pennsauken for the Manager (Jennifer) not to even come out of the office to try to help with situation was even worst. Richard had to keep going in and talking to her.

I have always heard great things about purchasing a car from Enterprise, but this was my worst car buying experience this far. And for the fact that I am getting the run around when calling the sales corporate office is ridiculous. I had the car for 6 days and I can’t even get the respect of a phone call back

Left my personal vehicle where employee told me at Enterprise Joplin Missouri upon arriving car missing I called to report stolen only to find it was towed as they dont own the parking. NOW the towing company wont release without verification from my note holder to release. Please read and dont fall victim to this scam.

Well, I have to say that being deceived for a sale is really disappointing. I found myself very unfortunately having to purchase a vehicle in an emergency situation so emotions ran high and logic was out the window, so naturally I didn't spend alot of time shopping for the best choice. I left most of the work in sales rep hands due to super distressing matters on the home front. I was sure I wanted a certain vehicle, but then that vehicle was sold out (or was it??) come time to close the sale with $0 deposit. The rep told me "no worries you can trade your newly purchased vehicle later for a new another one in three months. We will simply buy it back." Well, suffice to say I could hardly wait for the 3 months to be up....timely loan payments...awesome credit...yeepee..the works. However, to be honest, had I known that there was no way that Enterprise would allow me to trade the vehicle without a $5000 deposit (interest on current loan), I would have returned the vehicle pronto within buyer's remorse period. Now I have to either come up with $5000 to get the vehicle I want or be stuck with the one I have for the next 6 years. The rep worked many years with Enterprise and shows very many workplace awards, so he had to have known that the chances were slim of me exchanging the vehicle I just bought from them without very massive expense. Very deceitful. If you gonna get a vehicle from Enterprise BE VERY SURE that its the vehicle you can stay in for the half a decade or be prepared to pay up front the interests on the old trade in as well as the interest on the new car. Cunning and what goes around comes around. You just don't take advantage of people this way. Hope you all have a long and "satisfying" career doing what you do on a daily. Lesson learned! Morale: Warren car sales pros will go as far as lying to you (nondisclosure if also lying) and be extremely nice to you (pick up you up from home to close a sale) and totally not return your calls after running your credit based on deliberately partial info...leaving you calling back and forth for a response. So sad. But lesson learned. Still have life and love. Wow!

I had a wonderful time buying a car from Enterprise Car Sales in Aurora.
Justin Keller and everyone that helped me were just great. It was the easiest way to buy a car. Thank you!

Valdosta Ga. Had a rental approve by Contract from Allstate insurance company. Enterprise did not have an economic car available so at first refused to upgrade per contract obligation. Finally after manager spoke to insurance company and agreed to the Contract I got a car. Very unprofessional attitude from front desk clerk's. A Contract agreement is what it says. HEADACHE FOR SURE.

I had the pleasure of being helped by Joe at the Western and Addison Ave location. He was very helpful and knowledgable and extremely patient. Though I ended up buying out my lease I would not hesitate in going back to him or referring him.

Made my second purchase of a car at Enterprise Car Sales on Ladue Road in St. Louis last night (first purchase was in 2007). Jeff was a great companion on my test drives and answered all my questions. Kortland saw me through the sale process and made sure my car was sparkling clean before I drove off the lot. Patrick went to bat with financing for me and get the best interest rate I'd been offered. Friendly, professional, LOVE the no haggling (and feel I paid a fair price anyway).

I never would have believed that a company that I admired for YEARS would be capable of the rude and unprofessional behavior that I encountered at the Dunn Rd Enterprise car sales in St Louis MO.
On 12/4/17, my wife and I had intended to purchase a late model car. Instead I was verbally assaulted after voicing to the manager, my perception and concerns regarding the unethical sales tactics they were utilizing. ( lost keys, delaying our exit, lowballing our trade-in offer, etc...)
After requesting the return of my deposit, the salesman became irate and verbally abusive, even continuing his behaviour after his manager instructed him to stop.
The manager made a half hearted apology......

I escalated this incident to the Enterprise corporate office. There was ZERO accountability or any real attempt at service recovery.
BUYER BEWARE when dealing with ENTERPRISE

The car that I purchased in 2113, I do still have it, never appeared to have been properly serviced while a rental. The air filter was horrific So I doubt they did any of the up keep. I really wasn't all that pleased with the salesman, After two weeks he kept calling for referrals by then all the stupid issues had been taken care of. Because I chose a quality care and take good care of it, it does still run.

Great shopping experience, great team. Will absolutely buy our next vehicle there as well.