Envisage Promotions Ltd Reviews 

169
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff who always go above and beyond to create a truly magical and engaging atmosphere. Communication is consistently smooth and reliable, making the entire booking process highly efficient from the initial enquiry right through to the actual event day. People note that the talented performers stay wonderfully in character and connect beautifully with everyone attending. Some reviewers were not happy with the service, mentioning that performers occasionally arrived late, failed to engage with guests properly, or that the overall experience felt mixed.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, friendly, and reliable during events. Reviewers... See more

Service

Users describe positive interactions with service, highlighting reliable and consistent support for various... See more

User experience

Reviewers mention positive feedback about user experience, noting that everything was clear, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Santa at our Family Festive Fun Day and he was absolutely brilliant. He was fantastic with all the children — taking time to interact with everyone, chatting, listening, and making each child f... See more

Company replied

Rated 5 out of 5 stars

We were lucky enough to have Robert from Envisage attend our ticketed Breakfast with Santa event. He was brilliant — he stayed in character throughout, and the children absolutely loved him! He was fr... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend this company more for a Santa for hire! We recently hosted a breakfast with Santa event for the first time, and it went down a treat. After enquiring in September, we were ab... See more

Company replied

Rated 5 out of 5 stars

Both Santa and the Elf were fantastic, true professionals. They were very open to the ideas we put forward for distributing our work's Christmas party invitations. They spent a lot of time making thei... See more

Company replied


Company details

  1. Event management company

Written by the company

Need reliable & experienced temporary staff for your event or promotion? We provide promotional staff , event staff, hospitality staff, brand ambassadors, flyering staff, exhibition staff & pretty much any type of staff you need. All staff local, insur...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(169)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended. Friendly, polite and enthusiastic

We needed a few people to help us out at an event to hand out leaflets for us and encourage people to come and visit us on our stand.

We found Envisage via the internet and found their service from initial point of contact right through to the follow up after our event to be faultless.

The staff they provided for us were friendly, polite and enthusiastic, just what we were looking for. We even had one chap comment that he was sent over to us by one of our leaflet people and he said she was so friendly and helpful that he just had to come over and find out more about what we do!

If you are looking for people to help you out with your event, Envisage are highly recommended!!

27 July 2022
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

Thank you for your lovely feedback Allan, I will pass this onto the team

Rated 1 out of 5 stars

Used them for Santa hire 3 times

Used them for Santa hire 3 times. First two was very pleased. This year was a disaster. Performer was lazy, rude and racist. When i sent them feedback, they concluded event organization was poor? Even if that was the case which was not, it does not justify racism and rudeness.

4 December 2021
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

Each story has two sides and this is certainly not what happened & a very unfair review to leave. Our 82 year old Santa performer has had hundreds of lovely reviews.

Rated 1 out of 5 stars

they didn't bother replying to my enquiry.

I contacted this company as Im currently looking to hire talent. Unfortunately instead of them replying or calling me back, they only send me marketing emails.

26 July 2021
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

I am sorry this is the experience you have had. We always reply to every request but sometimes because of our email containing 'promotions' the initial email will go into junk. We pride ourselves on getting back to everyone, even if it is a service we don't provide. So please fee free to 'mystery shop' us and you will see this is the case but please keep your eye on your junk mail.

Rated 1 out of 5 stars

Pick your staffing agency carefully

I wouldn’t recommend them to anyone .Other staffing agencies are half the price and half the trouble .They do exceed all expectations but my experience so far is that this applies to their incompetence.They have other online reviews with the exact problems I encountered ,Unfortunately bullying and intimidation don’t work with me

1 November 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look