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Enzocavalli Reviews 323

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are well-made, comfortable, and stylish, often exceeding expectations. Many people appreciate the excellent customer service, highlighting quick responses and helpful assistance with orders and exchanges. The delivery service is also generally well-regarded, with orders arriving in good condition and tracking information being detailed and accurate. However, some customers also noted that delivery times could be longer than expected, though they were often kept informed. A few other people also felt that the sizing was inconsistent, leading to items being too large or too small, and some expressed concerns about the material quality or care instructions.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality, fit, and comfort of the... See more

Quality

Customers consistently note positive experiences with quality, often describing shirts as great,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting quick and prompt... See more

Order

Customers had positive experiences with order, with many expressing satisfaction and a strong intent to... See more

Customer service

People report positive experiences with customer service, often describing it as outstanding, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was as advertised. A great looking polo shirt. Very light, extremely comfortable and stylish. The delivery took a little longer than anticipated, however I was in no rush. It arrived wel... See more

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more

Rated 5 out of 5 stars

Tracking of my order was detailed and informed me where my shipment was, unlike some other companies. The order arrived within 7 days and the quality of the Soffice Polo shirts I ordered are great. T... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

323 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

my honest opinion

my honest opinion, great feeling shirt, i wish they were a little more tapered in the waist area. sleeves feel great and fabric is very breathable. I like them.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been great

My experience has been great. I ordered four shirts, however, one of them I selected the wrong size. ENZOCavalli let me keep the shirt, and all I had to do was pay shipping for the other shirt. The shirts are great. They are light weight, breathable and look nice.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Can’t return items

Received shirts but didn’t care for fabric.
Returning is a scam. You have to email them for an rma ..no support number given. I tried to contact support twice by email within the return period to get an RMA with no response.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Items as presented

Items as presented. Very good quality and excellent fit - true to what I would purchase in store.

The fact that you followed up with an opportunity for me to offer feedback, demonstrates your commitment to continuous improvement.

19 May 2026
Unprompted review

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