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Enzocavalli Reviews 

380
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the soft, lightweight, and comfortable materials, which are also noted for being stylish and well-made. Many people appreciate the efficient delivery service, with orders frequently arriving as advertised or even quicker than expected, and the tracking information is often detailed and helpful. The customer service also receives high marks, with consumers describing it as excellent, professional, and very responsive in resolving issues like incorrect sizing. However, some customers also noted that delivery could sometimes be slower than anticipated, though they were often kept informed. A few other people also felt that the sizing could be inconsistent, leading to items being too large or too small, and some expressed concerns about the thinness of the material or the lack of brand labels.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the outstanding quality, fit, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the outstanding quality and fit of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising quick delivery... See more

Order

Reviewers mention positive feedback about their order experiences, often praising the ease of the ordering... See more

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was as advertised. A great looking polo shirt. Very light, extremely comfortable and stylish. The delivery took a little longer than anticipated, however I was in no rush. It arrived wel... See more

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more

Rated 5 out of 5 stars

Tracking of my order was detailed and informed me where my shipment was, unlike some other companies. The order arrived within 7 days and the quality of the Soffice Polo shirts I ordered are great. T... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

380 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(380)

376 reviews in the last 12 months

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Rated 5 out of 5 stars

Shirts look and feel great

Shirts look and feel great. I am 5'10" 170lbs with average build and am happy with the fit and shirt length of the size medium. Most shirts are too long and look like a dress, but these shirts fit just right.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

Orange is the new brown

The cardigan is great, the is perfect for me, the quality is fab. The only let down is the orange stripe in the ad is in reality brown but still works any looks great.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Order of 100 USD, never arrived.

I made an order of just above 100 USD from their website 2 weeks ago. Payment went well and I was notified of the shipment being dispatched.

After that, I never got any notifications or updates in regards to the status of the update. I decided to check on the status of the order myself by navigating through their logistics partner company. On their website it shows as if the delivery has arrived with no signature.

I never received anything and their website doesn't have any ways to file for support. Afterwards I checked on reviews of the logistics company itself, and it has incredibly bad service.

I am trying to contact both of them, bad I doubt I will ever get any replies. Most likely just lost 100 USD.

I would never recommend this to anyone, be very careful before proceeding with any purchase.

10 June 2026
Unprompted review
Rated 3 out of 5 stars

Very large sizes...

Time to deliver, quality etc all fine but shirt was far too big - never seen a medium that big before so check the size chart....

I've emailed to try and get an exchange going so hopefully will be sorted

10 June 2026
Unprompted review
Rated 5 out of 5 stars

The order process was easy and…First order with Enzocavalli.

The order process was easy and straightforward. I was update on shipping and delivery. I just received the shirts and they seem very nice. I have yet to wear them but the product seems very comfortable and nice. This is my first purchase so I hope it feels and is as durable as it looks. If so will be ordering more. Service was superior.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Polo

Order delivered on time. Quality is very good. Lovely polos

8 June 2026
Unprompted review

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