Ergo2Work B.V. Reviews 

1,679
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Really happy with my new office chair! I was able to come to the showroom and try a few different chairs, and the staff were friendly and explained the features clearly. This helped me to make the rig... See more

Company replied

Rated 5 out of 5 stars

I've bought my first split keyboard - Kinesis Freestyle 2 VIP3. The delivery was satisfactory. The product was brand new. I've been using it for about a week now. All good. Thanks a lot!

Company replied

Rated 4 out of 5 stars

I recently bought the Upstaa Stand XL. Very nice computer stand and simple to set up. Delivery was quick. Happy with service. Would be even better if there was some way to attach or hang the slabs... See more

Company details

  1. Office supplies shop

Written by the company

Ergo2Work is een webwinkel met een ruim assortiment aan ergonomische producten voor de computerwerkplek ter verbetering van uw werkhouding. Deze producten maken het mogelijk om comfortabel, efficiënt, en gezond te werken.


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4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(1,679)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

question rapmidement repondu

question rapmidement repondu
site internet clair
produits superbs

2 March 2026
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Merci pour ton bel avis !
Nous sommes ravis d’apprendre que ta question a été répondue rapidement, que le site internet est clair et que tu es satisfait(e) des produits. C’est pour cela que nous faisons tout notre possible ! Profite bien de ton achat.

Cordialement,
Équipe Ergo2Work

Rated 5 out of 5 stars

All went great

All went great, good quality products

16 February 2026
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you for your positive review! Great to hear that everything went well and that you’re satisfied with the quality of the products.

Enjoy your ergonomic setup!

Kind regards,
Team Ergo2Work

Rated 5 out of 5 stars

Everything fine

Everything fine, good product and quick delivery.

4 February 2026
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you for your review!

Great to hear everything went well and that you’re happy with the product and the quick delivery. We really appreciate your feedback!

Kind regards,
Team Ergo2Work

Rated 2 out of 5 stars

Dreadful experience

Dreadful experience, apart from the communication with customer service, which did their best to help.
The item I ordered was indicated as immediately available but it took 6 weeks to arrive. It arrived damaged so I sent the damaged part back. I had to wait for 6 weeks again to received the spare part, which arrived incomplete. I would have had to wait for another 6 weeks to receive a replacement so I canceled the order. The Finance department still sent me an invoice for the replacement part (even though it is not an item I should have had to pay for if I had kept it).
Customer service was very competent, however, hence two stars instead of one.

19 January 2026
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you for sharing your experience. We are sorry to hear that your order did not proceed as you would have expected and that this caused you so much inconvenience.

While we appreciate hearing that you experienced the communication with our customer service team positively, we sincerely regret that the delivery took significantly longer than indicated and that you repeatedly received a damaged and incomplete product. This is certainly not the level of service and quality that Ergo2Work stands for.

We would also like to inform you that we now indicate more clearly on our website when a product is not in stock, in order to provide better clarity regarding availability and delivery times.

Furthermore, our colleague contacted the finance department directly, and the invoice in question was immediately removed from the system. Our apologies that this occurred and for the additional frustration it caused.

Once again, thank you for your response, and please accept our apologies for the inconvenience you experienced.

Kind regards,
Team Ergo2Work

Rated 5 out of 5 stars
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you for your kind review. Great to hear that you were happy with our quick service. We're always here to help and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excelent service

Excelent service. Product high quality, Quick Delivery and good customer care.

11 June 2025
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you so much for your great feedback! We're delighted to hear you’re happy with our service, the quick delivery, and the high quality of the product. Enjoy your purchase.

Kind regards,
Team Ergo2Work

Rated 5 out of 5 stars

Happy with purchase

Happy with purchase. Comfortable.
Quick delivery

23 May 2025
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you for your review! We're glad to hear you're happy with your purchase and and that it's comfortable to use. Great to know the delivery was quick too. Enjoy your new product!

Best regards,
Team Ergo2Work

Rated 5 out of 5 stars

accurate, how unproblematic

accurate, how unproblematic. Payment processing was ok, gladly again. Best regards

3 April 2025
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you very much for your positive review! We're glad to hear that everything went accurately and without any issues. Thank you for your trust in Ergo2Work!
Best regards,
The Ergo2Work Team

Rated 5 out of 5 stars

First split keyboard - Kinesis Freestyle 2 VIP3

I've bought my first split keyboard - Kinesis Freestyle 2 VIP3. The delivery was satisfactory. The product was brand new. I've been using it for about a week now. All good. Thanks a lot!

12 December 2024
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you for your positive review and for taking the time to share your experience! We're happy to hear that you are satisfied with the delivery and your new Kinesis Freestyle 2 VIP3 keyboard. It's great to know that everything is working well and that you're enjoying it. Should you have any questions or need assistance in the future, we’re always here to help. Enjoy your new keyboard, and thank you for choosing Ergo2Work!

Kind regards,
The Ergo2Work Team

Rated 5 out of 5 stars

Really happy with my new office chair

Really happy with my new office chair! I was able to come to the showroom and try a few different chairs, and the staff were friendly and explained the features clearly. This helped me to make the right choice and after many years of searching, i now have an extremely comfortable and adjustable office chair that has solved my lower back pain issues.

13 November 2024
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you so much for sharing your experience! We’re really glad to hear that visiting our showroom and trying out different chairs helped you find the perfect match. It’s great to know that our team could assist you with clear information and that your new chair has made such a positive difference, especially with your lower back pain. Your comfort means a lot to us, and we're thrilled that you're happy with your choice. Thanks again for choosing us, and here’s to many more comfortable workdays!

Rated 5 out of 5 stars

Everything was great

Everything was great, fast, responsive, as business should be! Recommended!

9 October 2024
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Thank you for your positive feedback! We're glad to hear that you had a great experience with us. We look forward to serving you again!

Rated 1 out of 5 stars

Very dishonest, extremely poor service.

Ordered from ergo2work.co.uk, their website uses a UK web address to make you think it's based in the UK. No mention on their website anywhere that it is NL based. After waiting over a month for my item I asked ergo2work what was happening to my item and they revealed that as they were sending from the EU there was a custom charge to pay before my item could be released. After contacting the delivery company I found I had to pay an extra £40 on top of my delivery charge for the customs cost. ergo2work knew i would have to pay this cost but made no mention of it at any time. A very dishonest company.

12 April 2021
Unprompted review
Ergo2Work B.V. logo

Reply from Ergo2Work B.V.

Dear Louis,
Thank you for your review. Our apologies that you didn’t see that we are located in the Netherlands. This information can be found in our FAQ and our contact page. All the prices on our website are explicitly stated exclusive of VAT. We also clearly state during multiple points in the order process that the order will be exported from the European Union and that the VAT for each product will not be charged in this order but will have to paid as well as custom orders to receive the order. We apologize if this is not clear enough and we will try to make it more apparent. We understand that this is a new situation for our UK customers as paying VAT with customs has been newly implemented due to the UK leaving the EU. We do hope that despite the situation, you are satisfied with your product.
Team Ergo2Work

Rated 3 out of 5 stars

Delivery experience let me down

The experience from Ergo2Work was good. The product seems to be good.
However, you really need to change your delivery partner GLS. They are highly unprofessional and unreliable. During a time when most people are working from home, they said I was not at home. Then I asked them to deliver a pick up point where the guy in the pick up point had trouble finding my parcel because the name of the person who was going to pick it up was mentioned incorrectly. It was a name which I didn't recognise. Tried giving them a feedback on the phone and the guy on the phone seemed uninterested. I was asked to fill in a form and I haven't yet received an email from them saying they have received the feedback or not.

In short, change your delivery partner and the experience with you will be a lot better.

5 March 2021
Rated 4 out of 5 stars

Nice product and quick delivery

I recently bought the Upstaa Stand XL. Very nice computer stand and simple to set up. Delivery was quick. Happy with service.

Would be even better if there was some way to attach or hang the slabs to the main stand when not using so it's easier to carry.

7 December 2020
Unprompted review
Rated 1 out of 5 stars

Don't Expect to get a refund

I ordered a Hippus Mouse from this company for £113,however when I received the item it was not suitable for me. I paid £12.60 to return using Royal Mail Track and Sign who verified that the item had been delivered and signed for. But instead of a refund this company sent the item back to me.
When I asked them why they had returned the item back to me they were very rude and unprofessional and refused to give me any advice on what I should do.
They refused to send me a prepaid return label and would not say that the item wouldn't be returned to me again if I re-sent it.
Thus I am stuck with a mouse costing £113 which is of no use to me.....a complete waste of my money.
Don't buy from Ergo2work if there is a chance that you might want a refund because you won't get one.

8 November 2020
Unprompted review

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