Esendex Australia Reviews 142

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

A very easy and straight forward system to use. With the added bonus of being super cost effective. It has not only improved our daily reminders but also our interaction with our patients. Highly... See more

Rated 4 out of 5 stars

Great customer service, felt well looked after. Wasn't even expecting a call but recieved a call from a real person after setting up a trial. That same person has followed through with the whole pro... See more

Company replied

Rated 5 out of 5 stars

We had a great first experience with Esendex. Absolutely fantastic staff who walked us through the whole thing without one complaint! We listened to their advice on best practice and had an outstandin... See more

Company replied

Rated 4 out of 5 stars

Esendex does exactly what we need. As a Bus company we send mass messages to particular drivers as required. We have grouped and sub-grouped our staff and send on mass as required. If anyone repli... See more

Company details

  1. Telecommunications service provider

Information provided by various external sources

The trusted Australian leader in business SMS. Send SMS online, via email or through our secure & reliable API. Excellent global coverage & local support. Sign up for a Free Trial or get in touch to discuss how we can help make your business communicat...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

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Rated 4 out of 5 stars

We are happy with the system for our…

We are happy with the system for our smsing to clients - one thing that is a hurdle for us is if two clients have the same mobile number - example husband and wife have an appt on the same day but different time - this means that an sms appt reminder is not sent to either of them. Can this be changed?

29 April 2019
Unprompted review
Esendex Australia logo

Reply from Esendex Australia

Hi Sue,
Thanks for leaving us a review. I've forwarded your comments on to your Account Manager and he will be in touch soon. Hopefully we can help you with this issue.

Rated 5 out of 5 stars

reliable and consistent quality of…

reliable and consistent quality of service.

Outages or planned outages are clearly communicated and we never have un-confirmed down time.This equates to constant service availability for our audience.

21 April 2019
Unprompted review
Rated 4 out of 5 stars

Still Testing

Still Testing at the moment and we'll have a better reading once we go live with our new system.

18 April 2019
Unprompted review

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