I really like the way your product works in the background without slowing down my hardware or forcing most updates that require a restart. I did have a site, (that I assume was a "hack," show up on m... See more
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For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
610 W Ash St #1700, 92101, San Diego, United States
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Reply from ESET US
It was easy to get the protection I wanted. I've never had a problem ever since I've used ESET. The only difficulty is that it's cumbersome to just do one manual renewal period rather than the default autorenewal, (which was not what I wanted).

Reply from ESET US
So far, the software seems to be working perfectly but I haven't had it very long, so I'll have to see after a year or two before I can give a more detailed answer

Reply from ESET US
You have been great! The only problem I have ever had is contacting you.

Reply from ESET US
If 5 star means my computer works and no viruses that I know of then here’s the 5 stars!

Reply from ESET US
First, I want to say I've owned ESET for many years. It is one of the best security systems for end users. I'm not sure I'd be comfortable accessing the internet without it.
That said, ESET recently sent an email announcing it would phase out its password manager. You have no idea how depressing that is. ESET's password manager is the greatest.
You can store notes, passport details, driver's license information, and much more. How can I enjoy the safety ESET provides without its world-renowned password manager, and what, if anything, will take its place?
What's more depressing is the need to transfer the password manager's data to another password manager. Given the heads-up on the phaseout of the ESET password manager, the password data will be held in limbo until a just as secure and proper Password Manager can be found - I don't like it!!

Reply from ESET US

Reply from ESET US
I think the Eset home security for my laptop is great!

Reply from ESET US
I had a question & was able to speak to a live person who was helpful & answered my question

Reply from ESET US
I haven't had any viruses since I had this service! There were many websites that were blocked on my behalf! I am well pleased with ESET!

Reply from ESET US

Reply from ESET US
The fact that my information is already on my account, it was very easy to renew. It would have been better if you had sent the renewal email earlier, like a week or so. Another company approached me the prior week and I also bought their basic plan because I didn't remember that I already had eset. Just a suggestion as some of us are not super computer smart and need a heads up sooner.

Reply from ESET US
I’ve had the service for a month and haven’t had any issues. I’m just curious whether VPN access is provided.

Reply from ESET US
When every Tech company is constantly chiselling more and more ways to exploit us users. ESET begins to emerge as one company that tries to prioritize the welfare of it's customers over every other goal. They are one of the companies that is not trying to sneak in the backdoor and spy on us.

Reply from ESET US
You're doing well in establishing a team of assistance for those of us who are not so computer-savvy. Thanks.

Reply from ESET US
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