I bought a used car from this dealership. A 3 year old car on ~20000 miles with a full service history. A few months later I experienced a serious safety issue with the car, whereby the brakes failed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... See more
Company replied
Communication was excellent all way through . Telephoned and emailed me with repairs and waited for me to authorise them . Car was ready to collect at 5pm same day with all repairs completed. Excellen... See more
Company replied
The best sales service I've received in 20 year's of buying cars. Sales professional was pre-prepared for my visit and had a wide range of options ready for me. I was given good advice and able to hav... See more
Company replied
Company details
- #85 of 97 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, United Kingdom
- 0114 283 4949
4.6
Excellent
308 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor customer service, serious safety issue with purchased car
I bought a used car from this dealership. A 3 year old car on ~20000 miles with a full service history. A few months later I experienced a serious safety issue with the car, whereby the brakes failed and I had to stop the car with the handbrake. Luckily nobody was hurt. This was due to an early failure of the wetbelt at less than 30000 miles, and has been very expensive to fix. The belt should have been checked before I bought the car. I have complained to the dealer twice via their online form to discuss this and have received no response at all. Poor customer service and follow up care- I am very disappointed at the service I have received from this seemingly reputable dealer.
1 May 2026
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi Nicola,
Thanks for sharing your feedback on your experience with Evans Halshaw Citroen Sheffield. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Citroen Sheffield Customer Services
They were very helpful and the…
They were very helpful and the technical team did a great job. Thank you.
29 June 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
Dash fault codes
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt.
wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sorting the problem.
just wish it could have been sorted during the warranty period.
Both the Rotherham and sheffield branch are great to deal with thanks.
13 February 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Geoffrey,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Citroen Sheffield Customer Services
Communication was excellent all way…
Communication was excellent all way through . Telephoned and emailed me with repairs and waited for me to authorise them . Car was ready to collect at 5pm same day with all repairs completed. Excellent service and very knowledgeable mechanics.
17 June 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Claire,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Sheffield Customer Services
A totally recommended garage.
A very professional, friendly and honest company. The customer always comes first.
16 June 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Andrew,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Citroen Sheffield Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Adrian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
Not having to wait all day for my car…
Not having to wait all day for my car to be done and good customer service and a little extra of mini valet after MOT.
4 June 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
You always get what is quoted done on…
You always get what is quoted done on time and in budget. The staff are always helpful and informed.
27 May 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Dennis,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
always good with and the car.
19 May 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello John.
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
Great service and ready on time
11 May 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Derek.
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Citroen Sheffield Customer Services
The professionalism
The professionalism, efficient, timely service from the Service Department in Sheffield Citron Branch and particularly from Sam. Thank you Sam.
29 April 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Jeremy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Have been trying for 3 months to book…
Have been trying for 3 months to book for an airbag recall. Directed to online booking, have booked twice. Have telephoned service department at least 8 times - no response. Am going to report this to Stellantis.
24 April 2026
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hello Lesley,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Blooming Traffic
Blooming Traffic!
I usually finish my volunteer role at 16:30 ish, and escape the town centre before the real rush, when it can take half an hour to do the 300 yards to get to the road home. I was late finishing, traffic was awful and I wasn't sure if there would be anyone about to deal with me and I could get my car back. There was and I did. The staff were kindness itself as always. No waiting at a windy bus stop for a bus that comes when there's a "z" in the month!
14 April 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Always have excellent service
16 April 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Christine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Emma,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
Replacement of wet timing belt
Replacement of wet timing belt on my Citroen C4. Job completed along with full safety check and car wash.
Thank you
31 March 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Mike,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Very friendly staff excellent work on…
Very friendly staff excellent work on my car would highly recommend
24 March 2026
Reply from Evans Halshaw - Citroen Sheffield
Hello Janine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Kevin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.